Call Center Representative Job at Luxury Bath in Missoula

Overview

Join to apply for the Call Center Representative role at Luxury Bath. Beartooth Bathrooms is a quickly growing brand in the acrylic bath remodeling industry. We offer custom bath remodeling that enriches the lives of those we touch with bathrooms that are attractive, durable and maintenance-free. We are looking for a Call Center Representative for our Missoula, MT office to join our winning team. Join our team of professionals and earn a substantial income, work for one of the fastest growing companies in the industry. Earn money while making a positive impact that help homeowners improve their homes.

Take this opportunity to contribute to a growing team and support homeowners through effective communication and scheduling of consultations.

Responsibilities

• Deliver scripted pitch to the homeowners
• Adjust scripted pitch to meet needs of specific homeowners
• Handle homeowner's questions and objections
• Obtain homeowners information including names and addresses, phone numbers, etc.
• Receive appointments over the telephone
• Input appointment details into the computer system
• Input homeowners’ information and important details of conversation
• Confirm appointments placed with canvassers or sales representatives
• Issue appointments for reps to meet prospective homeowners
• Quality control phone calls
• Answer telephone calls from potential homeowners who are responding to advertisements
• Contact homeowners to follow up on initial interaction
• Update lead information and maintain reports

Qualifications

• Knowledge of sales and marketing principles and strategies
• Relevant work experience in telemarketing, sales, marketing, or promotions
• Product knowledge -- Training provided
• Proficiency in relevant computer applications

We offer an excellent compensation package which includes medical and dental insurance, paid vacation and sick time, and ongoing professional development.

Apply today to join our growing team!