MAXIMUS
Bilingual Spanish Customer Support Specialist - Healthcare
MAXIMUS, El Paso, Texas, us, 88568
Join our Team and Make a Difference!
We are seeking a dedicated
Bilingual Spanish Customer Support Specialist
to provide exceptional service and support to individuals making important healthcare decisions. In this role, you’ll assist vulnerable communities as they access and navigate healthcare programs. Location:
On-site in El Paso, TX Hourly Base Pay:
$16.91 + potential bonuses of $2,700+! Schedule:
Full-Time with flexible options available. Site Hours:
Monday - Sunday, 8 a.m. - 8 p.m.; specific schedules will be discussed during the hiring process. Evening shifts are highly sought after!
We also offer a 10% shift differential for hours worked between 7 p.m. and 8 p.m. Why Choose Us? Comprehensive training provided to ensure your success from day one. Competitive compensation including hourly pay and bonus opportunities. Robust benefits package with company-paid medical coverage, 401(k) with match, tuition reimbursement, and more. Flexible schedules to support work/life balance. Career growth with opportunities for promotions and ongoing development. Key Responsibilities: Deliver top-notch customer service via phone, email, and chat for routine inquiries. Utilize a computerized tracking system to manage and troubleshoot customer interactions. Support callers in filling out online applications and ensure they are submitted properly. Maintain knowledge of client regulations and provide accurate information to customers. Work collaboratively as part of a team to enhance customer experience. Minimum Requirements: High School diploma or equivalent required. 6 months of customer service experience preferred. Fluency in English and Spanish is essential. Strong interpersonal skills and the ability to manage multiple tasks effectively. Commit to regular attendance and the ability to work on-site in our El Paso office. If you are ready to take your customer service career to the next level while making a real impact in the healthcare sector, we encourage you to apply today!
Bilingual Spanish Customer Support Specialist
to provide exceptional service and support to individuals making important healthcare decisions. In this role, you’ll assist vulnerable communities as they access and navigate healthcare programs. Location:
On-site in El Paso, TX Hourly Base Pay:
$16.91 + potential bonuses of $2,700+! Schedule:
Full-Time with flexible options available. Site Hours:
Monday - Sunday, 8 a.m. - 8 p.m.; specific schedules will be discussed during the hiring process. Evening shifts are highly sought after!
We also offer a 10% shift differential for hours worked between 7 p.m. and 8 p.m. Why Choose Us? Comprehensive training provided to ensure your success from day one. Competitive compensation including hourly pay and bonus opportunities. Robust benefits package with company-paid medical coverage, 401(k) with match, tuition reimbursement, and more. Flexible schedules to support work/life balance. Career growth with opportunities for promotions and ongoing development. Key Responsibilities: Deliver top-notch customer service via phone, email, and chat for routine inquiries. Utilize a computerized tracking system to manage and troubleshoot customer interactions. Support callers in filling out online applications and ensure they are submitted properly. Maintain knowledge of client regulations and provide accurate information to customers. Work collaboratively as part of a team to enhance customer experience. Minimum Requirements: High School diploma or equivalent required. 6 months of customer service experience preferred. Fluency in English and Spanish is essential. Strong interpersonal skills and the ability to manage multiple tasks effectively. Commit to regular attendance and the ability to work on-site in our El Paso office. If you are ready to take your customer service career to the next level while making a real impact in the healthcare sector, we encourage you to apply today!