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Sr Manager, Web Engineering - Ecommerce

ZipRecruiter, Bowling Green, Kentucky, United States, 42103

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Job DescriptionJob Description

Position Overview

The

Sr Manager, Web Engineering - Ecommerce

will lead Holley’s engineering and QA organization responsible for building secure, scalable, and high-performance digital commerce solutions. This role requires a collaborative and people-first leader who thrives in agile environments, builds high-performing teams, solves complex technical problems, and serves as a strategic partner to the business.

With 8–10 years of experience in software engineering and digital commerce, and a deep understanding of SAFe Agile processes, this leader will play a pivotal role in driving development best practices, creating an environment of continuous improvement, and ensuring alignment between engineering output and business goals.

This is a full-time, onsite position. The role may be based at any Holley facility, depending on business needs and candidate location, but requires the employee to be physically onsite at a Holley location.

Key Responsibilities

Strategic & Collaborative Leadership

• Serve as a collaborative leader and coach, fostering strong partnerships across Product, Marketing, Sales, and IT to deliver business-aligned digital solutions.

• Support and contribute to long-term strategic roadmaps for eCommerce platforms and integration pipelines.

• Facilitate cross-team collaboration through program-level alignment and coordination, aligned with SAFe Agile practices.

Team Building & Talent Development

• Hire, mentor, and develop a diverse, high-performing team of engineers, QA analysts, and integration specialists.

• Fosters a strong sense of team cohesion and shared culture across onsite and remote software engineering teams operating in multiple regions.

• Lead with empathy, conducting 1:1s, career development planning, and growth conversations.

• Champion a culture of psychological safety, continuous learning, and internal mobility.

eCommerce Platform Delivery

• Lead the design, development, deployment, and optimization of modern digital commerce systems (web, mobile, and API-driven).

• Ensure solutions are user-centric, responsive, and conversion-optimized, in collaboration with UX and marketing stakeholders.

• Leverage data, A/B testing, and personalization to improve engagement and drive digital revenue.

Technical Execution & Problem Solving

• Act as a technical problem-solver and escalation point, supporting your teams through complex design, architectural, and performance issues.

• Guide hands-on solutions for system integration, application performance tuning, and infrastructure bottlenecks.

• Promote modern engineering practices (TDD, pair programming, refactoring, service isolation) and lead architecture/code reviews when needed.

Agile & DevOps Leadership

• Drive adoption of SAFe Agile principles, ensuring delivery is predictable, measurable, and aligned to business objectives.

• Champion engineering velocity via CI/CD, infrastructure-as-code, automated testing, and progressive delivery techniques.

• Promote metrics-driven development: story cycle time, defect rates, test coverage, and deployment frequency.

Quality & Reliability

• Define and execute robust QA strategies across unit, integration, regression, and performance testing.

• Ensure high availability, resilience, and uptime of digital platforms through proactive monitoring and root cause analysis.

• Lead continuous testing and quality automation efforts as part of the SDLC.

Security & Compliance

• Ensure adherence to PCI DSS, GDPR/CCPA, and secure coding practices.

• Support vulnerability remediation, system hardening, and compliance audits in collaboration with Security and Compliance teams.

Qualifications

Technical & Delivery Experience

• 8–10 years in software engineering/digital commerce, with 4+ years in a leadership role.

• Deep understanding of SAFe Agile processes, this leader will play a pivotal role in driving developmental best practices, creating an environment of continuos improvement, and ensuring alignment between engineering output and business goals.

• Experience with third-party systems such as payment gateways (Braintree, PayPal), tax engines (Avalara), CRM/ESP platforms (HubSpot, Klaviyo), and ERP/OMS platforms.

• Proven track record leading cloud-based, API-driven architectures and high-availability platforms.

Leadership Competencies

• Demonstrated ability to build and scale collaborative engineering teams in a fast-paced, evolving environment.

• Clear history of developing and mentoring team members, with a people-first mindset.

• Comfortable facilitating architecture/design discussions, resolving technical blockers, and making pragmatic trade-offs.

• Effective communicator who can bridge technical and non-technical audiences and build trust across departments.

Agile Expertise

• Strong knowledge of SAFe Agile, including PI Planning, team cadence alignment, backlog refinement, and Lean Portfolio Management.

• Experience working across multiple agile teams, coaching teams through agile maturity, and measuring agile health.

Education & Certifications

• Bachelor’s degree in Computer Science, Software Engineering, or related field; Master’s .

• certifications: SAFe Program Consultant (SPC), Certified Scrum Professional (CSP), Cloud Architect (AWS/GCP/Azure), or similar.

Holley is an Equal Opportunity Employer committed to building a diverse and inclusive workforce. All qualified applicants will receive consideration for employment without regard to , , , , , , , , marital status, veteran status, , or any other legally protected status.

If you require assistance or accommodation due to a during the application process, please contact Human Resources.