NTT DATA North America
Executive Director, Sr. Client Partner (Hybrid / Remote in Nashville)
NTT DATA North America, Nashville, Tennessee, United States, 37247
Overview
Req ID: 330849 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking an Executive Director, Sr. Client Partner (Hybrid / Remote in Nashville) to join our team in Nashville, Tennessee (US-TN), United States (US). Check us out: LAUNCH by NTT Data. We create digital experiences that move millions and are the catalyst you need to build better, bolder products. We exist to help you strategize, ship, and scale provocative digital experiences that connect with your customers and drive growth. You will be joining a team of digital, strategy, product design, and engineering experts bringing digital product transformations to some of the world’s most interesting brands. Responsibilities
Actively collaborate with Sales to hunt for new accounts, targeting 1-10 new logos depending on the level Leverage Sales support, and ensure clear GTM messaging across accounts Develop and maintain strong relationships with client executives, acting as a trusted advisor and strategic partner Drive revenue growth by identifying upselling and cross-selling opportunities, working closely with clients to understand their evolving needs, and aligning our offerings accordingly Monitor project progress, proactively identifying and addressing any risks or issues that may impact delivery Foster a culture of continuous improvement, driving operational efficiency and implementing best practices for project management and client engagement Act as a liaison between clients and internal teams, effectively communicating client requirements, managing expectations, and ensuring alignment throughout the project lifecycle Conduct regular business reviews with clients, analyzing performance metrics, identifying areas for improvement, and proposing solutions to enhance client satisfaction and retention Stay up to date with industry trends, market dynamics, and emerging technologies to provide strategic guidance to clients and internal stakeholders Ensure strong client relationships, CSAT, and business value realization Actively lead, coach and support matrixed delivery teams on accounts Groom delivery and client partner talent to scale accounts as appropriate Lead and deliver all programs successfully for customer engagements Effectively position the company as the client’s partner for defining and delivering innovative technology solutions at the speed of a startup Manage team expectations and delivery-related escalations; build key talent and leadership within the engagement teams Manage the portfolio P&L ensuring profitable and healthy financial results Qualifications
Basic Qualifications: 8+ years of experience in consulting or IT services industries sales 3+ years' experience selling in digital product design, user experience, research, and innovation areas 8+ years of experience in one or more of: technology solution definition and delivery in a consulting role; account management and business development in the services industry; depth in one or more vertical industries 5+ years of experience selling digital technology, strategy and digital experience into healthcare 5+ years of experience leading and managing teams to successful outcomes Preferred Skills: Strong track record of driving revenue growth and achieving targets in a similar role, with experience in identifying and closing upselling and cross-selling opportunities Excellent leadership skills, with the ability to oversee and inspire multiple teams Strong knowledge of SaFE/Agile/Scrum Exceptional communication and presentation skills for engaging client executives, sales teams, and internal stakeholders Solid understanding of software development processes, methodologies, and best practices Strong business acumen to translate client needs into effective software solutions Proactive and results-oriented mindset; able to manage multiple priorities in a fast-paced environment Strong negotiation and problem-solving skills to address client challenges and resolve conflicts Ability to engage and build relations with senior leadership at Fortune 500 organizations Strategic thinking, teamwork, influence, analytical skills, professionalism, and attention to detail About NTT DATA
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. We have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, and the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding accessibility or assistance completing the application process, please contact us at us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement and rights, please refer to our compliance pages. #USSalesJobs #LI-NorthAmerica #INDSALES #Launchjobs #Launchsalesops
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Req ID: 330849 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking an Executive Director, Sr. Client Partner (Hybrid / Remote in Nashville) to join our team in Nashville, Tennessee (US-TN), United States (US). Check us out: LAUNCH by NTT Data. We create digital experiences that move millions and are the catalyst you need to build better, bolder products. We exist to help you strategize, ship, and scale provocative digital experiences that connect with your customers and drive growth. You will be joining a team of digital, strategy, product design, and engineering experts bringing digital product transformations to some of the world’s most interesting brands. Responsibilities
Actively collaborate with Sales to hunt for new accounts, targeting 1-10 new logos depending on the level Leverage Sales support, and ensure clear GTM messaging across accounts Develop and maintain strong relationships with client executives, acting as a trusted advisor and strategic partner Drive revenue growth by identifying upselling and cross-selling opportunities, working closely with clients to understand their evolving needs, and aligning our offerings accordingly Monitor project progress, proactively identifying and addressing any risks or issues that may impact delivery Foster a culture of continuous improvement, driving operational efficiency and implementing best practices for project management and client engagement Act as a liaison between clients and internal teams, effectively communicating client requirements, managing expectations, and ensuring alignment throughout the project lifecycle Conduct regular business reviews with clients, analyzing performance metrics, identifying areas for improvement, and proposing solutions to enhance client satisfaction and retention Stay up to date with industry trends, market dynamics, and emerging technologies to provide strategic guidance to clients and internal stakeholders Ensure strong client relationships, CSAT, and business value realization Actively lead, coach and support matrixed delivery teams on accounts Groom delivery and client partner talent to scale accounts as appropriate Lead and deliver all programs successfully for customer engagements Effectively position the company as the client’s partner for defining and delivering innovative technology solutions at the speed of a startup Manage team expectations and delivery-related escalations; build key talent and leadership within the engagement teams Manage the portfolio P&L ensuring profitable and healthy financial results Qualifications
Basic Qualifications: 8+ years of experience in consulting or IT services industries sales 3+ years' experience selling in digital product design, user experience, research, and innovation areas 8+ years of experience in one or more of: technology solution definition and delivery in a consulting role; account management and business development in the services industry; depth in one or more vertical industries 5+ years of experience selling digital technology, strategy and digital experience into healthcare 5+ years of experience leading and managing teams to successful outcomes Preferred Skills: Strong track record of driving revenue growth and achieving targets in a similar role, with experience in identifying and closing upselling and cross-selling opportunities Excellent leadership skills, with the ability to oversee and inspire multiple teams Strong knowledge of SaFE/Agile/Scrum Exceptional communication and presentation skills for engaging client executives, sales teams, and internal stakeholders Solid understanding of software development processes, methodologies, and best practices Strong business acumen to translate client needs into effective software solutions Proactive and results-oriented mindset; able to manage multiple priorities in a fast-paced environment Strong negotiation and problem-solving skills to address client challenges and resolve conflicts Ability to engage and build relations with senior leadership at Fortune 500 organizations Strategic thinking, teamwork, influence, analytical skills, professionalism, and attention to detail About NTT DATA
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. We have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, and the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding accessibility or assistance completing the application process, please contact us at us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement and rights, please refer to our compliance pages. #USSalesJobs #LI-NorthAmerica #INDSALES #Launchjobs #Launchsalesops
#J-18808-Ljbffr