Cross River
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Analyst, Business Operations
role at
Cross River .
Cross River is a highly profitable, fast-growing financial technology company powering the future of financial services. Our comprehensive suite of innovative and scalable embedded payments, cards, and lending products deliver financial services for millions of businesses and consumers around the globe. Cross River is backed by leading investors and serves the world’s most essential fintech and technology companies. Together with its partners, Cross River is reshaping global finance and financial inclusion.
We are on a mission to build the infrastructure that props access, inclusion, and the democratization of financial services. While our company has tripled in size over the last three years, our strong sense of purpose led Cross River to be named to American Banker’s list of Best Places to Work in Fintech for the last 6 years. The reason for this success is simple – our nimble and collaborative family culture lives in every member of our growing team. Together we are at the forefront of technology and innovation, and we invite passionate, collaborative, and motivated high performers to join our expanding team.
What We\'re Looking For We\'re looking for a driven and curious individual to join our Central Support team as a Business Operations Analyst. In this role, you’ll help shape how we work with partners, improve internal processes, and support our fast-growing Strategic Partnerships team. You’ll gain hands-on experience in project management, cross-functional collaboration, and change management.
Responsibilities Own Projects That Matter
Track and manage partners change requests, ensuring smooth execution and clear communication across teams.
Collaborate with internal stakeholders to meet timelines and deliverables, keeping things moving and aligned with goals.
Communicate directly with partners to set expectations, resolve blockers, and keep everyone informed.
Build Better Processes
Identify inefficiencies and help design smarter workflows that scale as we grow.
Work with teams across the company to gather feedback, understand pain points, and co-create solutions.
Launch initiatives that improve speed, quality, and the overall experience for our clients and partners.
Qualifications
2+ years’ experience in project coordination, operations, or relevant business functions
Track record of implementing process improvements with quantifiable results
Exceptional organizational skills with demonstrated ability to manage competing priorities
Strong problem-solving mindset with a passion for continuous improvement
Outstanding written and verbal communication skills, with great interpersonal abilities and a knack for relationship building
Preferred Skills
2+ years’ experience with data analysis, reporting, and business intelligence tools such as Jira, Confluence and/or CRMs
Familiarity with project management tools or certifications (PMP certification is a plus)
Knowledge of fintech/banking industry trends, challenges, and regulatory considerations
Adaptability and resilience in a fast-paced, evolving business environment
Salary Range: $75,000.00 - $100,000.00
Cross River is an Equal Opportunity Employer. Cross River does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
By submitting your application, you give Cross River permission to email, call, or text you using the contact details provided. We will only contact you with job related information.
Seniority level
Entry level
Employment type
Full-time
Job function
Business Development and Sales
Referrals increase your chances of interviewing at Cross River by 2x
#J-18808-Ljbffr
Analyst, Business Operations
role at
Cross River .
Cross River is a highly profitable, fast-growing financial technology company powering the future of financial services. Our comprehensive suite of innovative and scalable embedded payments, cards, and lending products deliver financial services for millions of businesses and consumers around the globe. Cross River is backed by leading investors and serves the world’s most essential fintech and technology companies. Together with its partners, Cross River is reshaping global finance and financial inclusion.
We are on a mission to build the infrastructure that props access, inclusion, and the democratization of financial services. While our company has tripled in size over the last three years, our strong sense of purpose led Cross River to be named to American Banker’s list of Best Places to Work in Fintech for the last 6 years. The reason for this success is simple – our nimble and collaborative family culture lives in every member of our growing team. Together we are at the forefront of technology and innovation, and we invite passionate, collaborative, and motivated high performers to join our expanding team.
What We\'re Looking For We\'re looking for a driven and curious individual to join our Central Support team as a Business Operations Analyst. In this role, you’ll help shape how we work with partners, improve internal processes, and support our fast-growing Strategic Partnerships team. You’ll gain hands-on experience in project management, cross-functional collaboration, and change management.
Responsibilities Own Projects That Matter
Track and manage partners change requests, ensuring smooth execution and clear communication across teams.
Collaborate with internal stakeholders to meet timelines and deliverables, keeping things moving and aligned with goals.
Communicate directly with partners to set expectations, resolve blockers, and keep everyone informed.
Build Better Processes
Identify inefficiencies and help design smarter workflows that scale as we grow.
Work with teams across the company to gather feedback, understand pain points, and co-create solutions.
Launch initiatives that improve speed, quality, and the overall experience for our clients and partners.
Qualifications
2+ years’ experience in project coordination, operations, or relevant business functions
Track record of implementing process improvements with quantifiable results
Exceptional organizational skills with demonstrated ability to manage competing priorities
Strong problem-solving mindset with a passion for continuous improvement
Outstanding written and verbal communication skills, with great interpersonal abilities and a knack for relationship building
Preferred Skills
2+ years’ experience with data analysis, reporting, and business intelligence tools such as Jira, Confluence and/or CRMs
Familiarity with project management tools or certifications (PMP certification is a plus)
Knowledge of fintech/banking industry trends, challenges, and regulatory considerations
Adaptability and resilience in a fast-paced, evolving business environment
Salary Range: $75,000.00 - $100,000.00
Cross River is an Equal Opportunity Employer. Cross River does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
By submitting your application, you give Cross River permission to email, call, or text you using the contact details provided. We will only contact you with job related information.
Seniority level
Entry level
Employment type
Full-time
Job function
Business Development and Sales
Referrals increase your chances of interviewing at Cross River by 2x
#J-18808-Ljbffr