Hallmark Aviation Services
Airline Customer Service Supervisor at SFO Airport - $23.79 w Health / $26.14 wo
Hallmark Aviation Services, San Francisco, California, United States, 94199
Overview
Hallmark Aviation Services is seeking a Supervisor for an International Airline in San Francisco, CA.
Chinese Language Speakers Preferred
The Airline Supervisor assists the Airline Account Manager with the airline operational and administrative processes while coordinating with the airline client / station manager to meet high quality standards.
Responsibilities
Assist the Airline Account Manager with airline operational and administrative processes and coordinate with airline client / station manager to meet high quality standards.
Required Qualifications
Minimum 18 months airline experience preferred
Strong leadership abilities
Excellent focus on customer and client satisfaction
Must be able to work morning, afternoon and / or night shift
Ability and willingness to work harmoniously in a team environment
Strong leadership, but stronger team player
Ability to work under pressure
Able to communicate effectively, verbally and in writing
Thorough knowledge of airport operations: arrivals, departures, ticket counter
Basic knowledge of airline reservations
Able to solve basic problems within the operation: delays, cancellations, etc.
Computer, typing and ticketing experience
Able to operate independently and work varied hours
Required Experience and Basic Requirements
At least 18 years old
High School Diploma or GED
English proficient
Basic math skills: adding, subtracting, division, and multiplying
Computer literate
Able to stand, bend, squat, reach, grasp and pick up items; occasional lifting up to 70 lbs
Reading & comprehension of reference materials, instructions, policies & procedures
#J-18808-Ljbffr
Chinese Language Speakers Preferred
The Airline Supervisor assists the Airline Account Manager with the airline operational and administrative processes while coordinating with the airline client / station manager to meet high quality standards.
Responsibilities
Assist the Airline Account Manager with airline operational and administrative processes and coordinate with airline client / station manager to meet high quality standards.
Required Qualifications
Minimum 18 months airline experience preferred
Strong leadership abilities
Excellent focus on customer and client satisfaction
Must be able to work morning, afternoon and / or night shift
Ability and willingness to work harmoniously in a team environment
Strong leadership, but stronger team player
Ability to work under pressure
Able to communicate effectively, verbally and in writing
Thorough knowledge of airport operations: arrivals, departures, ticket counter
Basic knowledge of airline reservations
Able to solve basic problems within the operation: delays, cancellations, etc.
Computer, typing and ticketing experience
Able to operate independently and work varied hours
Required Experience and Basic Requirements
At least 18 years old
High School Diploma or GED
English proficient
Basic math skills: adding, subtracting, division, and multiplying
Computer literate
Able to stand, bend, squat, reach, grasp and pick up items; occasional lifting up to 70 lbs
Reading & comprehension of reference materials, instructions, policies & procedures
#J-18808-Ljbffr