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Staples

Assistant Store Manager

Staples, Alexandria, Virginia, us, 22350

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Overview

Assistant Store Manager role at Staples. This position involves driving sales, services and customer engagement in the store, establishing customer relationships that build loyalty, and providing total solutions to meet customer needs. You will guide your team to be positive, inclusive, and collaborative while helping customers achieve their goals. Responsibilities

Provide strong leadership in community, customer service, sales, and team development. Ensure that the store culture embodies Staples values and its commitment to the community. Develop a high-performing team focused on providing an exceptional store experience, consultative selling, driving conversions and providing total solutions to every customer. Develop the team to deliver results through coaching, training, and role playing. Attain sales and services goals, profit margin and execution of store operations. Establish business cadence for sales readiness. Provide direction daily for merchandising opportunities within the store. Assist with delegating operational tasks in partnership with the GM. Shared responsibility for total store operations and cost control as well as acting as the Floor Leader. Champion company initiatives, being adaptable and flexible to change and responsibilities. Essential Skills And Experience

2+ years managing a sales team in a retail or services industry Experience managing and coaching a team in a customer-centric, solutions-based environment Must be able to engage and speak to customers and understand their needs Strong communication, organization, planning and adaptability to changing business priorities Review results against business goals and strategies and deliver plans for growth and improvement Manage conflict in a reasonable, nonconfrontational and cooperative manner Ability to act with honesty and integrity regarding customer and business information Ability to work cooperatively in a high paced and sometimes stressful environment Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously Preferred Skills And Experience

Experience using financial metrics to track sales progress to drive profitable sales and margins Ability to network and engage with the community Benefits

Full-time hours, generous paid time off, career development program and weekly pay Bonus plan eligible Compensation is based on qualifications and experience 401(k) with company match Full medical, dental and vision insurance Associate discounts on in-store and online merchandise, services and warranty plans Discounts at hundreds of retailers, restaurants and more And many more benefits Staples does not sponsor applicants for work visas for this position.

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