KW PROPERTY MANAGEMENT AND CONSULTING
General Manager (South Florida Market)
KW PROPERTY MANAGEMENT AND CONSULTING, Miami Beach, Florida, us, 33119
Overview
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General Manager (South Florida Market)
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KW PROPERTY MANAGEMENT AND CONSULTING . The General Manager provides management, direction, and leadership to ensure the property is maintained and operated in accordance with KWPM objectives. General Managers are certified and licensed by the State of Florida for Community Property Manager (CAM). Note: We are accepting applicants without their CAM License as long as they have some exposure to Residential Property Management and the willingness to obtain their CAM license in the first 90 days of employment. Responsibilities
Act as the key employee liaison between the client, KW Property Management, and internal support staff, projecting a professional and competent image. Service to the customer in a friendly and outgoing manner is essential, while timeliness and professional appearance are key. Work closely with the Association Board of Directors and/or the Developer to manage and operate the community, and facilitate solutions to problems within the community. Demonstrate strong management, customer service, and supervisory skills. Demonstrate a positive, professional, client-oriented attitude with coworkers, residents, owners, clients, and the public. Strive for continuous improvement in work processes and results to better meet client expectations. Act as the company’s primary on-site coordinator to ensure all efforts meet and exceed contractual property management obligations. Prepare annual budgets for the association and analyze monthly financial statements, including operating variances from budget, cash management, and strategies for receivables collection. Maintain complete and accurate property files and records; coordinate with headquarters support staff on management procedures; provide prompt, detailed, and accurate status reports on all properties. Supervise on-site staff; develop specifications; evaluate service needs and performance across maintenance and management; motivate staff to act professionally and comply with safety standards. Establish and maintain collaborative relationships between departments and project teams; prepare for and chair team meetings as needed. Acquire and maintain current knowledge of state statutes and client community documents, policies, and procedures. Initiate contact with new resident representatives to coordinate move-in, provide staff orientation, review services and building rules and regulations. Set and uphold high performance standards and follow up to ensure service delivery. Respond to phone calls and correspondence in a timely and professional manner. Maintain a professional relationship with the BOD, unit owners, and vendors; conduct BOD meetings when necessary per Roberts Rules of Order. Create management reports that include updates on administrative items, financial overviews, property condition, project progress, and concise recommendations. Prepare professional presentations of reports, action plans, budgets, and bid analyses. Support KWPM’s GREAT values, philosophy, goals, and policies. Organize time effectively to balance multiple projects and attend monthly Manager’s meetings. Maintain and upload all documents into management support systems and update accordingly. Monitor contracts regularly, negotiate terms, ensure vendors provide certificates of insurance naming the Association and KWPM as additional insured and certificate holder, and obtain business licenses as needed. Maintain accurate records, files, and communications for the Association office; organize files and policies per company standards. Update Association communications regularly (menus, newsletters, and website updates). Process violations, work orders, architectural control applications, lease applications, and sale applications monthly as required. Manage cash balances and funds for projects; oversee cash flow for capital improvements. Monitor aging reports, timely legal action, and the collection module; keep equipment maintenance logs and inventory up to date; update preventive maintenance manuals quarterly. Qualifications
Five (5) years of experience as Community Property Manager managing community operations, including staff and service contracts. High school diploma required; college degree preferred. Strong working knowledge of customer service principles and practices. Ability to read, analyze, and interpret technical procedures, leases, and regulations. Proficiency in Microsoft Office Applications. Florida CAM license required. Valid Florida Driver’s license required. Flexibility to work extended hours, including nights and weekends as needed. Ability to respond to emergencies in a timely manner. Bi-lingual in English and Spanish may be required for some locations. Other Information
This job description is not designed to cover every duty or responsibility and may change at any time with or without notice. Seniority level
Mid-Senior level Employment type
Full-time Job function
Sales and Business Development
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Join to apply for the
General Manager (South Florida Market)
role at
KW PROPERTY MANAGEMENT AND CONSULTING . The General Manager provides management, direction, and leadership to ensure the property is maintained and operated in accordance with KWPM objectives. General Managers are certified and licensed by the State of Florida for Community Property Manager (CAM). Note: We are accepting applicants without their CAM License as long as they have some exposure to Residential Property Management and the willingness to obtain their CAM license in the first 90 days of employment. Responsibilities
Act as the key employee liaison between the client, KW Property Management, and internal support staff, projecting a professional and competent image. Service to the customer in a friendly and outgoing manner is essential, while timeliness and professional appearance are key. Work closely with the Association Board of Directors and/or the Developer to manage and operate the community, and facilitate solutions to problems within the community. Demonstrate strong management, customer service, and supervisory skills. Demonstrate a positive, professional, client-oriented attitude with coworkers, residents, owners, clients, and the public. Strive for continuous improvement in work processes and results to better meet client expectations. Act as the company’s primary on-site coordinator to ensure all efforts meet and exceed contractual property management obligations. Prepare annual budgets for the association and analyze monthly financial statements, including operating variances from budget, cash management, and strategies for receivables collection. Maintain complete and accurate property files and records; coordinate with headquarters support staff on management procedures; provide prompt, detailed, and accurate status reports on all properties. Supervise on-site staff; develop specifications; evaluate service needs and performance across maintenance and management; motivate staff to act professionally and comply with safety standards. Establish and maintain collaborative relationships between departments and project teams; prepare for and chair team meetings as needed. Acquire and maintain current knowledge of state statutes and client community documents, policies, and procedures. Initiate contact with new resident representatives to coordinate move-in, provide staff orientation, review services and building rules and regulations. Set and uphold high performance standards and follow up to ensure service delivery. Respond to phone calls and correspondence in a timely and professional manner. Maintain a professional relationship with the BOD, unit owners, and vendors; conduct BOD meetings when necessary per Roberts Rules of Order. Create management reports that include updates on administrative items, financial overviews, property condition, project progress, and concise recommendations. Prepare professional presentations of reports, action plans, budgets, and bid analyses. Support KWPM’s GREAT values, philosophy, goals, and policies. Organize time effectively to balance multiple projects and attend monthly Manager’s meetings. Maintain and upload all documents into management support systems and update accordingly. Monitor contracts regularly, negotiate terms, ensure vendors provide certificates of insurance naming the Association and KWPM as additional insured and certificate holder, and obtain business licenses as needed. Maintain accurate records, files, and communications for the Association office; organize files and policies per company standards. Update Association communications regularly (menus, newsletters, and website updates). Process violations, work orders, architectural control applications, lease applications, and sale applications monthly as required. Manage cash balances and funds for projects; oversee cash flow for capital improvements. Monitor aging reports, timely legal action, and the collection module; keep equipment maintenance logs and inventory up to date; update preventive maintenance manuals quarterly. Qualifications
Five (5) years of experience as Community Property Manager managing community operations, including staff and service contracts. High school diploma required; college degree preferred. Strong working knowledge of customer service principles and practices. Ability to read, analyze, and interpret technical procedures, leases, and regulations. Proficiency in Microsoft Office Applications. Florida CAM license required. Valid Florida Driver’s license required. Flexibility to work extended hours, including nights and weekends as needed. Ability to respond to emergencies in a timely manner. Bi-lingual in English and Spanish may be required for some locations. Other Information
This job description is not designed to cover every duty or responsibility and may change at any time with or without notice. Seniority level
Mid-Senior level Employment type
Full-time Job function
Sales and Business Development
#J-18808-Ljbffr