TOCA Football
Lead Experience Associate- Marietta, GA
TOCA Football, Marietta, Georgia, United States, 30064
Overview
Lead Experience Associate – Marietta, GA at TOCA Football. Location: 1666 Roswell Rd, Marietta, GA. Report To: General Manager. Hours Required: Availability to work up to 30 hours weekly, including evenings, weekends, and holidays. What You Bring
Leadership experience or natural “take charge” energy A passion for people + a cool head under pressure Tech confidence (Google Suite, scheduling tools, etc.) Flexibility to work nights/weekends (that’s our peak time!) Ability to lift 30+ lbs and be on your feet for long shifts Food handlers card for our centers that require them Responsibilities
Own the Guest Experience (30%) Greet guests like they’re VIPs (because they are!) Answer questions, solve problems, and lead the front desk experience Handle feedback with care and confidence Coach & Champion Your Team (25%) Run the shift like a mini-manager Delegate tasks, coach teammates, and bring the hype Train new comers and level-up current teammates Operations Expert (20%) Keep the center clean, stocked, and flowing Handle check-ins, reservations, and event logistics Crush your open/close checklist daily Work concessions as needed (locations with food and beverage) Problem Solving (10%) Fix guest issues fast and with finesse Know when to escalate, and come with solutions Communication (10%) Share updates, feedback, and squad goals Keep leadership and teammates in sync Admin But Make it Snappy (5%) Handle waivers, payments, and light reporting TOCA Culture (100%): Model our service commitment standards by being professional, welcoming, aware, outgoing and proud; partner with leadership to maintain a unified culture and high engagement throughout the center. What You'll Get
Competitive Pay and On-Demand Pay Part-Time, Flexibility Career Growth & Development Employee Assistance Program Active & Fit Membership Benefits Hub Discount Marketplace TOCA Training Sessions and various perks Note
Base pay range: $15.00/hr - $15.00/hr About TOCA Soccer: TOCA aims to create a welcoming environment and a consistent, amazing experience for guests and teammates alike. This description reflects the role and its responsibilities as posted.
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Lead Experience Associate – Marietta, GA at TOCA Football. Location: 1666 Roswell Rd, Marietta, GA. Report To: General Manager. Hours Required: Availability to work up to 30 hours weekly, including evenings, weekends, and holidays. What You Bring
Leadership experience or natural “take charge” energy A passion for people + a cool head under pressure Tech confidence (Google Suite, scheduling tools, etc.) Flexibility to work nights/weekends (that’s our peak time!) Ability to lift 30+ lbs and be on your feet for long shifts Food handlers card for our centers that require them Responsibilities
Own the Guest Experience (30%) Greet guests like they’re VIPs (because they are!) Answer questions, solve problems, and lead the front desk experience Handle feedback with care and confidence Coach & Champion Your Team (25%) Run the shift like a mini-manager Delegate tasks, coach teammates, and bring the hype Train new comers and level-up current teammates Operations Expert (20%) Keep the center clean, stocked, and flowing Handle check-ins, reservations, and event logistics Crush your open/close checklist daily Work concessions as needed (locations with food and beverage) Problem Solving (10%) Fix guest issues fast and with finesse Know when to escalate, and come with solutions Communication (10%) Share updates, feedback, and squad goals Keep leadership and teammates in sync Admin But Make it Snappy (5%) Handle waivers, payments, and light reporting TOCA Culture (100%): Model our service commitment standards by being professional, welcoming, aware, outgoing and proud; partner with leadership to maintain a unified culture and high engagement throughout the center. What You'll Get
Competitive Pay and On-Demand Pay Part-Time, Flexibility Career Growth & Development Employee Assistance Program Active & Fit Membership Benefits Hub Discount Marketplace TOCA Training Sessions and various perks Note
Base pay range: $15.00/hr - $15.00/hr About TOCA Soccer: TOCA aims to create a welcoming environment and a consistent, amazing experience for guests and teammates alike. This description reflects the role and its responsibilities as posted.
#J-18808-Ljbffr