Hilton Appleton Paper Valley
Overview
To supervise the banquet setup staff in the setup, break down, and service of all meeting rooms in accordance with the hotel’s high standards of quality. ESSENTIAL JOB FUNCTIONS
Supervise the Banquet employees; schedule, train, empower, coach and counsel, resolve problems, provide open communication, and recommend discipline as appropriate. Supervise and set up the food and beverage preparation and service to ensure compliance with Banquet Event Orders and Catering procedures, delivering an optimal level of service, quality, and hospitality. Meet with customers to review the Banquet Event Order and discuss any changes, issues, or problems to ensure delivery of a quality product. Monitor and control maintenance/sanitation of the Banquet areas and equipment to protect assets and ensure quality service. Provide weekly linen inventory needs to the housekeeping department. Adhere to all company policies and procedures. Follow safety and security procedures and rules. Know department fire prevention and emergency procedures. Report unsafe conditions, accidents, injuries, near-misses, property damage, or loss to supervisor. Provide a safe work environment by following all safety and security procedures and rules. Maintain a neat, clean, and well-groomed appearance as outlined in the team member handbook. Perform related duties as requested by supervisor/manager and assist other Banquet personnel when needed. KNOWLEDGE, SKILLS & ABILITIES
Minimum of high school education or equivalent. One full year of employment in a banquet or supervisory position is required. Working knowledge of hotel banquet/catering food and beverage services. Strong communication skills to provide information and services to hotel management and guests. Hold a current Food Handler Card. Basic knowledge of food and beverage preparations, service standards, guest relations and etiquette. Knowledge of appropriate table settings and service ware; familiarity with different table types (round, schoolroom, etc.) and equipment used in meeting rooms. Ability to understand verbal English sufficient to understand job requests from supervisor and guests. PHYSICAL DEMANDS
Ability to lift and move multiple tables, chairs, and podiums weighing up to 80 lbs, and carry goods on a hand cart/truck weighing up to 100 lbs. Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing, and smiling. Job Details
Seniority level: Executive Employment type: Full-time Job function: Management and General Business Industries: Hospitality, Food and Beverage Services, and Caterers Get notified about new Banquet Director jobs in Appleton, WI.
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To supervise the banquet setup staff in the setup, break down, and service of all meeting rooms in accordance with the hotel’s high standards of quality. ESSENTIAL JOB FUNCTIONS
Supervise the Banquet employees; schedule, train, empower, coach and counsel, resolve problems, provide open communication, and recommend discipline as appropriate. Supervise and set up the food and beverage preparation and service to ensure compliance with Banquet Event Orders and Catering procedures, delivering an optimal level of service, quality, and hospitality. Meet with customers to review the Banquet Event Order and discuss any changes, issues, or problems to ensure delivery of a quality product. Monitor and control maintenance/sanitation of the Banquet areas and equipment to protect assets and ensure quality service. Provide weekly linen inventory needs to the housekeeping department. Adhere to all company policies and procedures. Follow safety and security procedures and rules. Know department fire prevention and emergency procedures. Report unsafe conditions, accidents, injuries, near-misses, property damage, or loss to supervisor. Provide a safe work environment by following all safety and security procedures and rules. Maintain a neat, clean, and well-groomed appearance as outlined in the team member handbook. Perform related duties as requested by supervisor/manager and assist other Banquet personnel when needed. KNOWLEDGE, SKILLS & ABILITIES
Minimum of high school education or equivalent. One full year of employment in a banquet or supervisory position is required. Working knowledge of hotel banquet/catering food and beverage services. Strong communication skills to provide information and services to hotel management and guests. Hold a current Food Handler Card. Basic knowledge of food and beverage preparations, service standards, guest relations and etiquette. Knowledge of appropriate table settings and service ware; familiarity with different table types (round, schoolroom, etc.) and equipment used in meeting rooms. Ability to understand verbal English sufficient to understand job requests from supervisor and guests. PHYSICAL DEMANDS
Ability to lift and move multiple tables, chairs, and podiums weighing up to 80 lbs, and carry goods on a hand cart/truck weighing up to 100 lbs. Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing, and smiling. Job Details
Seniority level: Executive Employment type: Full-time Job function: Management and General Business Industries: Hospitality, Food and Beverage Services, and Caterers Get notified about new Banquet Director jobs in Appleton, WI.
#J-18808-Ljbffr