KidStrong
Overview
Join to apply for the
General Manager
role at
KidStrong . Reports To: KidStrong General Managers are the leaders of the center. The General Manager is responsible for fostering a culture of learning and development for coaches and families, delivering an exceptional experience for kids, families, and team members, developing coaching staff, building strong member relationships, and achieving key business results such as sales performance and reducing member attrition. Benefits
Bonus based on performance Competitive salary Dental insurance Employee discounts Flexible schedule Free uniforms Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Job Title
KidStrong General Manager Center
Reports To: KidStrong General Managers are the leaders of the center. The General Manager is responsible for fostering a culture of learning and development for both their coaches and the families that attend the center. The General Manager is a talented, welcoming, and engaging leader who focuses on defining goals and delivering an exceptional experience for the kids, families, and team members. The goal is to develop and train the coaching team, build close relationships with members, and deliver key business results such as sales performance and lowering member attrition. Responsibilities
CENTER OPERATIONS
Understand the center’s key KPIs and financials to make informed and responsible business decisions. Build and maintain relationships with KidStrong families that align with core values and provide exceptional customer service. Oversee center-level initiatives (center maintenance, training, brand consistency, etc.). Daily, weekly, and monthly cleaning and maintenance of the center. Delegate tasks to the center team to ensure consistent execution. Manage center-level employee issues and documentation. Typical schedule includes 4 weekday and 1 weekend shifts with hours dependent on center needs. Set and communicate coach schedules using appropriate scheduling and communication platforms. Schedule, promote, and sell KidStrong events (camps, parties) to maximize center profitability. SALES
Maintain lead management by conducting call drives to new and existing leads in the center’s CRM. Sell and delegate sales-related responsibilities to the center staff (call drives, trial conversion, event booking). Finalize sales and bookings from online self-sign-up flows. Source and attend local events to increase brand awareness and drive leads/memberships. LEADERSHIP
Foster a coaching culture and continuously assess Coaches based on KidStrong Coach DNA and class quality. Recruit, screen, interview, onboard, manage, train, and evaluate coaching candidates. Ensure candidates complete all paperwork to comply with policy and law. Lead coaching candidates through training and evaluations. Manage ongoing professional development of staff through LearnUpon. Lead center-level staff meetings focused on development, productivity, programming, and product. Communicate professionally with colleagues via Slack/Email, including periodic checks when not in centers. Attend weekly leadership meetings. COACHING
Deliver an evolving curriculum focusing on Brain, Physical, and Character development for ages from walking to about 11 years, as required by business needs. Create positive interactions with students and families before, during, and after class. Understand and communicate the why behind the KidStrong curriculum. Implement programming and curriculum elements effectively. Use the KS Coaches App to record data (attendance, awards, etc.). Work in a physically intensive environment; may move and lift equipment up to 25 pounds. Lead monthly center staff meetings on culture, development, product, and performance. Approximately 3-5 coaching hours per week. Skills/Qualifications
Athletic or coaching background with experience working with or coaching kids aged 15 months to 11 years; passion for working with children is essential. Achieve Coach Certification through HQ Training and Certification team. Complete training through LearnUpon as required by HQ. Comfortable communicating with parents/guardians. Experience as pediatric OT/PT is a plus but not required. Previous management experience required. Proficient with Google and Microsoft platforms. Experience with systems like ZenPlanner, LearnUpon, CareerPlug, ADP, FranConnect is preferred but not required. Intermediate knowledge of physiology, exercise techniques, and body mechanics. CPR certified. Sphere of Interaction
The General Manager supervises the AGM, Lead Coach, and coaches, mentors the team, and works with center team members and families. Will interact with leadership and KidStrong, Inc. HQ team members. DNA / Competencies
To perform the job successfully, the following competencies are important: High Standards
Establishes and maintains high standards. Natural Leader
Creates and embodies culture; takes initiative. Leads by Example
Sets tone through actions. Passionate
Stays focused on KidStrong goals; goal-oriented and high-performing. Command Presence
Upholds KidStrong values; creates a vision for others. Teacher
Communicates and ensures transfer of knowledge. Professional
Tactful interaction; handles pressure; respectful; responsible; follows through. Performer
Engaging, fun, high energy; clear and easy to understand. Mentor
Develops and nurtures relationships; focuses on developing self and others. Planning / Organizing
Prioritizes work, sets goals, uses time efficiently, plans resources, and coordinates others. Oral & Written Communication
Speaks clearly, answers questions, participates in meetings; writes clearly and edits for spelling/grammar; presents data effectively. Teamwork
Balances team and individual responsibilities; supports team; builds morale and commitments. Coachable / Low Ego Mindset
Welcomes feedback; growth mindset; learns from opportunities. Adaptability
Comfortable adapting plans; embraces innovation; values best ideas. Compensation: $60,000.00 - $80,000.00 per year KidStrong is a private child development training center focused on brain, physical, and character development for ages walking through 11 years old. We offer a science-based curriculum that is parent-focused and taught by professionals. Our People
Want to work with great people Want personal and professional growth Want to make an impact Note: This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. Inquiries about employment should be made directly to the franchise location, not to KidStrong Corporate.
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Join to apply for the
General Manager
role at
KidStrong . Reports To: KidStrong General Managers are the leaders of the center. The General Manager is responsible for fostering a culture of learning and development for coaches and families, delivering an exceptional experience for kids, families, and team members, developing coaching staff, building strong member relationships, and achieving key business results such as sales performance and reducing member attrition. Benefits
Bonus based on performance Competitive salary Dental insurance Employee discounts Flexible schedule Free uniforms Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Job Title
KidStrong General Manager Center
Reports To: KidStrong General Managers are the leaders of the center. The General Manager is responsible for fostering a culture of learning and development for both their coaches and the families that attend the center. The General Manager is a talented, welcoming, and engaging leader who focuses on defining goals and delivering an exceptional experience for the kids, families, and team members. The goal is to develop and train the coaching team, build close relationships with members, and deliver key business results such as sales performance and lowering member attrition. Responsibilities
CENTER OPERATIONS
Understand the center’s key KPIs and financials to make informed and responsible business decisions. Build and maintain relationships with KidStrong families that align with core values and provide exceptional customer service. Oversee center-level initiatives (center maintenance, training, brand consistency, etc.). Daily, weekly, and monthly cleaning and maintenance of the center. Delegate tasks to the center team to ensure consistent execution. Manage center-level employee issues and documentation. Typical schedule includes 4 weekday and 1 weekend shifts with hours dependent on center needs. Set and communicate coach schedules using appropriate scheduling and communication platforms. Schedule, promote, and sell KidStrong events (camps, parties) to maximize center profitability. SALES
Maintain lead management by conducting call drives to new and existing leads in the center’s CRM. Sell and delegate sales-related responsibilities to the center staff (call drives, trial conversion, event booking). Finalize sales and bookings from online self-sign-up flows. Source and attend local events to increase brand awareness and drive leads/memberships. LEADERSHIP
Foster a coaching culture and continuously assess Coaches based on KidStrong Coach DNA and class quality. Recruit, screen, interview, onboard, manage, train, and evaluate coaching candidates. Ensure candidates complete all paperwork to comply with policy and law. Lead coaching candidates through training and evaluations. Manage ongoing professional development of staff through LearnUpon. Lead center-level staff meetings focused on development, productivity, programming, and product. Communicate professionally with colleagues via Slack/Email, including periodic checks when not in centers. Attend weekly leadership meetings. COACHING
Deliver an evolving curriculum focusing on Brain, Physical, and Character development for ages from walking to about 11 years, as required by business needs. Create positive interactions with students and families before, during, and after class. Understand and communicate the why behind the KidStrong curriculum. Implement programming and curriculum elements effectively. Use the KS Coaches App to record data (attendance, awards, etc.). Work in a physically intensive environment; may move and lift equipment up to 25 pounds. Lead monthly center staff meetings on culture, development, product, and performance. Approximately 3-5 coaching hours per week. Skills/Qualifications
Athletic or coaching background with experience working with or coaching kids aged 15 months to 11 years; passion for working with children is essential. Achieve Coach Certification through HQ Training and Certification team. Complete training through LearnUpon as required by HQ. Comfortable communicating with parents/guardians. Experience as pediatric OT/PT is a plus but not required. Previous management experience required. Proficient with Google and Microsoft platforms. Experience with systems like ZenPlanner, LearnUpon, CareerPlug, ADP, FranConnect is preferred but not required. Intermediate knowledge of physiology, exercise techniques, and body mechanics. CPR certified. Sphere of Interaction
The General Manager supervises the AGM, Lead Coach, and coaches, mentors the team, and works with center team members and families. Will interact with leadership and KidStrong, Inc. HQ team members. DNA / Competencies
To perform the job successfully, the following competencies are important: High Standards
Establishes and maintains high standards. Natural Leader
Creates and embodies culture; takes initiative. Leads by Example
Sets tone through actions. Passionate
Stays focused on KidStrong goals; goal-oriented and high-performing. Command Presence
Upholds KidStrong values; creates a vision for others. Teacher
Communicates and ensures transfer of knowledge. Professional
Tactful interaction; handles pressure; respectful; responsible; follows through. Performer
Engaging, fun, high energy; clear and easy to understand. Mentor
Develops and nurtures relationships; focuses on developing self and others. Planning / Organizing
Prioritizes work, sets goals, uses time efficiently, plans resources, and coordinates others. Oral & Written Communication
Speaks clearly, answers questions, participates in meetings; writes clearly and edits for spelling/grammar; presents data effectively. Teamwork
Balances team and individual responsibilities; supports team; builds morale and commitments. Coachable / Low Ego Mindset
Welcomes feedback; growth mindset; learns from opportunities. Adaptability
Comfortable adapting plans; embraces innovation; values best ideas. Compensation: $60,000.00 - $80,000.00 per year KidStrong is a private child development training center focused on brain, physical, and character development for ages walking through 11 years old. We offer a science-based curriculum that is parent-focused and taught by professionals. Our People
Want to work with great people Want personal and professional growth Want to make an impact Note: This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. Inquiries about employment should be made directly to the franchise location, not to KidStrong Corporate.
#J-18808-Ljbffr