Upgrade, Inc.
About the Role
We are seeking an experienced Director of Credit Risk to develop and manage credit risk strategies to support Upgrade’s Indirect Auto Finance portfolio. We are rapidly growing our business and are seeking an individual to help manage the processes, procedures and strategies required to accelerate our geographic expansion. Must be a very hands-on manager and extremely detail-oriented. The ideal candidate will possess deep, hands-on auto finance risk experience, specifically within the sub-prime and near-prime lending segments. This will be a hybrid role and will require you to go into our Irvine office 3 times a week. What You'll Do
Identify potential issues and risks, particularly those unique to the sub/near prime segment, and develop analytical approaches, solutions, or credit risk strategies to answer business questions, mitigate risks, increase capture rates, and improve decision automation. Understand the uniqueness and complexities of the near/subprime borrower, product, dealer and collateral and develop strategies to manage these risks. Collaborate with the Auto Production team to review and enhance Upgrade's underwriting practices (including auto/manual approval strategies, credit policy, procedures, and model use), tailoring approaches for various sub-prime and near-prime risk tiers to meet Upgrade's credit risk tolerance. Design, implement, and optimize end-to-end credit strategies for sub-prime auto lending, covering origination, underwriting, portfolio management, and collections. Monitor loan performance through hands-on analysis with a deep dive into sub-prime vintage and segmentation performance. Obtain subject matter expertise in internal and external data sources and ensure data integrity. Ensure all strategy/policy changes are appropriately documented with proper approvals and work with engineering through testing and implementation. What We Look For
10+ years of experience in a consumer credit risk role at a financial institution. Bachelor’s degree required (preferably in Finance, Economics, Statistics, or a related field). Strong analytical mindset with a passion for solving complex, data-driven problems. Ability to think strategically and tackle white-space problems with innovative solutions. Advanced proficiency in SQL, Python, or R for data analysis and risk modeling. Detail-oriented with a proven ability to interpret and present complex financial data in a clear and actionable manner. Excellent communication and presentation skills, with the ability to engage diverse audiences, including senior management, investors, auditors, and regulators. Proactive, self-driven, and thrives in a fast-paced environment. Strong collaborator and team player who can work cross-functionally to achieve business goals. What We Offer You
Competitive salary and stock option plan 100% paid coverage of medical, dental and vision insurance Flexible PTO Competitive 401(k) and RRSP program Opportunities for professional growth and development Paid parental leave Health & wellness initiatives The compensation range of this position in Orange County, CA is USD $157,000 - $186,000 annually plus equity and benefits. Within this range, an individual\'s base pay will be dependent on a variety of factors, including without limitation, job-related knowledge, skills, education, and experience. For California residents: Upgrade\'s California Notice at Collection and Privacy Policy describes our practices regarding the collection, use, and disclosure of the personal information of job applicants. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Upgrade does not accept unsolicited resumes from staffing agencies, search firms, or any third parties. Agencies must obtain advance written approval from Upgrade\'s Talent Acquisition department to submit resumes and only in conjunction with a valid, fully executed agreement. #BI-Hybrid
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We are seeking an experienced Director of Credit Risk to develop and manage credit risk strategies to support Upgrade’s Indirect Auto Finance portfolio. We are rapidly growing our business and are seeking an individual to help manage the processes, procedures and strategies required to accelerate our geographic expansion. Must be a very hands-on manager and extremely detail-oriented. The ideal candidate will possess deep, hands-on auto finance risk experience, specifically within the sub-prime and near-prime lending segments. This will be a hybrid role and will require you to go into our Irvine office 3 times a week. What You'll Do
Identify potential issues and risks, particularly those unique to the sub/near prime segment, and develop analytical approaches, solutions, or credit risk strategies to answer business questions, mitigate risks, increase capture rates, and improve decision automation. Understand the uniqueness and complexities of the near/subprime borrower, product, dealer and collateral and develop strategies to manage these risks. Collaborate with the Auto Production team to review and enhance Upgrade's underwriting practices (including auto/manual approval strategies, credit policy, procedures, and model use), tailoring approaches for various sub-prime and near-prime risk tiers to meet Upgrade's credit risk tolerance. Design, implement, and optimize end-to-end credit strategies for sub-prime auto lending, covering origination, underwriting, portfolio management, and collections. Monitor loan performance through hands-on analysis with a deep dive into sub-prime vintage and segmentation performance. Obtain subject matter expertise in internal and external data sources and ensure data integrity. Ensure all strategy/policy changes are appropriately documented with proper approvals and work with engineering through testing and implementation. What We Look For
10+ years of experience in a consumer credit risk role at a financial institution. Bachelor’s degree required (preferably in Finance, Economics, Statistics, or a related field). Strong analytical mindset with a passion for solving complex, data-driven problems. Ability to think strategically and tackle white-space problems with innovative solutions. Advanced proficiency in SQL, Python, or R for data analysis and risk modeling. Detail-oriented with a proven ability to interpret and present complex financial data in a clear and actionable manner. Excellent communication and presentation skills, with the ability to engage diverse audiences, including senior management, investors, auditors, and regulators. Proactive, self-driven, and thrives in a fast-paced environment. Strong collaborator and team player who can work cross-functionally to achieve business goals. What We Offer You
Competitive salary and stock option plan 100% paid coverage of medical, dental and vision insurance Flexible PTO Competitive 401(k) and RRSP program Opportunities for professional growth and development Paid parental leave Health & wellness initiatives The compensation range of this position in Orange County, CA is USD $157,000 - $186,000 annually plus equity and benefits. Within this range, an individual\'s base pay will be dependent on a variety of factors, including without limitation, job-related knowledge, skills, education, and experience. For California residents: Upgrade\'s California Notice at Collection and Privacy Policy describes our practices regarding the collection, use, and disclosure of the personal information of job applicants. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Upgrade does not accept unsolicited resumes from staffing agencies, search firms, or any third parties. Agencies must obtain advance written approval from Upgrade\'s Talent Acquisition department to submit resumes and only in conjunction with a valid, fully executed agreement. #BI-Hybrid
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