Human Resources Systems Analyst Job at Municipal Credit Union in New York

About MCU:

At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people.

Our Mission:

To help hard-working New Yorkers build better tomorrows

Our Vision:

Be New York's most loved financial institution by helping our members build their best financial futures

Overview: The HR Systems Analyst is responsible for supporting, maintaining, and optimizing Human Resources Information Systems (HRIS) and related applications. This role ensures HR technology platforms effectively support organizational needs, data accuracy, compliance requirements, and user experience. The HR Systems Analyst partners with HR, Payroll, IT, and business leaders to implement system enhancements, troubleshoot issues, and provide data insights that drive business decisions

Responsibilities:

Specific duties include, but are not limited to, the following:

System Administration & Support

• Serve as the primary administrator for ADP WFN (Workforce Now) and other HR systems, ensuring functionality, security, and user access is properly maintained.
• Troubleshoot system issues and coordinate resolution with internal stakeholders and external vendors.
• Support system upgrades, patches, and testing activities.

Data Management & Reporting

• Maintain data integrity across HR systems by running audits, correcting errors, and implementing data quality controls.
• Develop, generate, and analyze recurring and ad hoc HR reports and dashboards (e.g., headcount, turnover, compensation, compliance).
• Partner with HR leadership to provide workforce analytics and actionable insights.

Process Improvement & Projects

• Collaborate with HR and cross-functional teams to assess needs, identify opportunities, and implement process improvements enabled by technology.
• Participate in HR system implementations, integrations, and enhancement projects, including gathering requirements, testing, training, and rollout support.
• Document processes, procedures, and system configurations to ensure consistency and compliance.

Training & User Support

• Provide end-user support, troubleshooting, and guidance for HR staff and employees.
• Create and deliver training materials, job aids, and system documentation.

Compliance & Security

• Ensure HR systems are configured to support compliance with federal, state, and local employment laws.
• Maintain system security protocols and protect sensitive employee information in accordance with data privacy requirements.

Requirements:

• 3-5 years of progressive experience in HR operations, with a strong emphasis on data analysis and reporting, service delivery and leave of absence management.
• Ability to perform in a high-volume environment and meet deadlines while maintaining exceptional attention to detail.
• Strong analytical and reporting skills with the ability to interpret data and present findings.
• Strong knowledge of HR processes including payroll, benefits, recruiting, performance management, and compliance.
• Proficiency in HRIS systems (ADP Workforce Now, required).
• Advanced Excel skills; familiarity with reporting tools (e.g., SQL, Tableau, Power BI) preferred.
• Demonstrated ability to multitask and pivot quickly between tasks in a fast-paced environment.
• High level of attention to detail and accuracy.
• Excellent communication (written and verbal) and interpersonal skills.
• Excellent problem-solving skills.
• Financial services industry experience is a plus, but not required.
• Technologically proficient.
• Ability to manage confidential information with integrity.

Why you'll be a good fit:

Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday. These values are at the heart of our organization and within every teammate. To be a great fit, you’ll bring the following

Results - We are passionate about winning.

Agility - We proactively anticipate, respond and pivot to ensure MCU wins.

Integrity - We operate with the highest ethical standards and highest degree of honesty.

Belonging - We cultivate a culture of inclusion and teamwork.

Ownership - We take personal responsibility and hold ourselves accountable for the results.

What we can offer you:

Competitive compensation, medical and dental benefits.

401K with employer match

Flexible paid time off

We are committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as an organization.

Municipal Credit Union (MCU) is an Equal Opportunity Employer.

Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.