Veterans Staffing
Hybrid Executive Assistant
Williams Lea, by RRD is a global business support services company with a strong legacy-over 200 years of experience delivering world-class business solutions. We specialize in delivering skilled administrative support, document production, presentation design, and marketing and communications services to leading companies around the world-especially within legal, financial, and professional services industries. We're a people-powered organization. With a presence in North America, the UK, Europe, and Asia Pacific, we have thousands of employees globally, all working together to help our clients operate more efficiently and effectively. Whether it's supporting law firms with critical document production or helping financial institutions manage high-volume print and digital communications, we're the behind-the-scenes team making everything run smoothly. Williams Lea is hiring for a Hybrid Executive Assistant for our Columbus, OH, office to work Monday to Friday 8:30 am to 5:30 pm! Pay: $29.93 - $31.50/hour Benefits: Various health insurance options & wellness plans (Medical, Dental, Vision, Prescription Drug) 401k Retirement Savings Plan Including Employer Match Paid Time Off (PTO) Life Insurance Paid Parental Leave Short-term & Long-term Disability Healthcare & Dependent Care Flexible Spending Accounts Domestic Partner Coverage Commuter Benefits Legal Assistance Employee Assistance Program (EAP) Access to on-site Gym and Cafe Company Provided Parking Additional Employee Perks and Discounts (* denotes an "essential function") *Perform work in administrative support, including, but not limited to, answering phone lines, providing customer service, editing/transcribing documents, data entry for expenses/time/invoices/other, creating reservations/scheduling (meetings, conference rooms, A/V, hospitality, travel, concierge) *Oversight for confidential company information including but not limited to corporate credit card information, P-cards, employee and client distribution lists, prospective and current employee information etc. *Complex calendar and meeting coordination including ability to make decisions on behalf of supported professional *Complex travel bookings including ability to accurately plan multi-leg international trips *Communicate and/or respond in effective and professional manner on behalf of supported professional *Utilize appropriate logs and/or tracking software for all administrative support work *Ensure that job tickets are properly filled out before beginning work *Thoroughly assess job requests and ensure appropriate completion of job tasks throughout task lifecycle *Communicate with team members, lead, supervisor or client supervisor or client on job or deadline issues *Meet contracted deadlines for accepting, completing, and delivering all work *Troubleshoot basic equipment problems *Assist in developing training plans and process maps for the administrative operation *Deliver training plans to a team of Admins *Serve as a subject matter expert and resource for junior employees *Interact with clients in person, over the phone, via video or electronically in a professional and knowledgeable manner *Prioritize workflow and efficiently multi-task *Performs Quality Assurance on own work and work of others *Answer telephone, emails, and place service calls when needed *Use equipment and supplies in a cost-efficient manner *Help to foster a proactive environment of continuous service enhancement and relationship building with the client *Adhere to Williams Lea policies in addition to client site policies Qualifications: Associate degree or advanced degree preferred. Commensurate experience may be considered in lieu of education, based upon candidate's overall employment history 5+ years' experience suppo
Williams Lea, by RRD is a global business support services company with a strong legacy-over 200 years of experience delivering world-class business solutions. We specialize in delivering skilled administrative support, document production, presentation design, and marketing and communications services to leading companies around the world-especially within legal, financial, and professional services industries. We're a people-powered organization. With a presence in North America, the UK, Europe, and Asia Pacific, we have thousands of employees globally, all working together to help our clients operate more efficiently and effectively. Whether it's supporting law firms with critical document production or helping financial institutions manage high-volume print and digital communications, we're the behind-the-scenes team making everything run smoothly. Williams Lea is hiring for a Hybrid Executive Assistant for our Columbus, OH, office to work Monday to Friday 8:30 am to 5:30 pm! Pay: $29.93 - $31.50/hour Benefits: Various health insurance options & wellness plans (Medical, Dental, Vision, Prescription Drug) 401k Retirement Savings Plan Including Employer Match Paid Time Off (PTO) Life Insurance Paid Parental Leave Short-term & Long-term Disability Healthcare & Dependent Care Flexible Spending Accounts Domestic Partner Coverage Commuter Benefits Legal Assistance Employee Assistance Program (EAP) Access to on-site Gym and Cafe Company Provided Parking Additional Employee Perks and Discounts (* denotes an "essential function") *Perform work in administrative support, including, but not limited to, answering phone lines, providing customer service, editing/transcribing documents, data entry for expenses/time/invoices/other, creating reservations/scheduling (meetings, conference rooms, A/V, hospitality, travel, concierge) *Oversight for confidential company information including but not limited to corporate credit card information, P-cards, employee and client distribution lists, prospective and current employee information etc. *Complex calendar and meeting coordination including ability to make decisions on behalf of supported professional *Complex travel bookings including ability to accurately plan multi-leg international trips *Communicate and/or respond in effective and professional manner on behalf of supported professional *Utilize appropriate logs and/or tracking software for all administrative support work *Ensure that job tickets are properly filled out before beginning work *Thoroughly assess job requests and ensure appropriate completion of job tasks throughout task lifecycle *Communicate with team members, lead, supervisor or client supervisor or client on job or deadline issues *Meet contracted deadlines for accepting, completing, and delivering all work *Troubleshoot basic equipment problems *Assist in developing training plans and process maps for the administrative operation *Deliver training plans to a team of Admins *Serve as a subject matter expert and resource for junior employees *Interact with clients in person, over the phone, via video or electronically in a professional and knowledgeable manner *Prioritize workflow and efficiently multi-task *Performs Quality Assurance on own work and work of others *Answer telephone, emails, and place service calls when needed *Use equipment and supplies in a cost-efficient manner *Help to foster a proactive environment of continuous service enhancement and relationship building with the client *Adhere to Williams Lea policies in addition to client site policies Qualifications: Associate degree or advanced degree preferred. Commensurate experience may be considered in lieu of education, based upon candidate's overall employment history 5+ years' experience suppo