City of Steamboat Springs
Applications Analyst
City of Steamboat Springs, Steamboat Springs, Colorado, United States, 80487
When joining the City of Steamboat Springs, you can expect to work for an organization with:
A team that strives to make this the best place youve ever worked!
A focus on supporting our employees mental, physical, and financial well-being
A commitment to diversity, equity, and inclusion that creates a welcoming city
A highly engaged workforce proudly serving our community with excellence and distinction
A passion for strategically providing outstanding municipal services
A promise to each other to support the work we all do for the city, community & Yampa Valley
Uniqueness Fuels Our Innovative Spirit Our commitment to inclusion across race, gender, age, religion, identity and experiences drives us forward every day. It's the collective sum of our experiences that makes Steamboat Springs and the Yampa Valley a powerful, insightful and welcoming community.
The City of Steamboat Springs is hiring an
Applications Analyst
to join their team!
GENERAL PURPOSE
The Applications Analyst is responsible for the implementation, configuration, support, and optimization of the citys third-party enterprise software systems. This position serves as a subject matter expert across the organization, collaborating with vendors, IT team members, and internal departments to ensure applications and workflows align with business needs and are used effectively. The ideal candidate is a self-starter who is comfortable learning new applications, solving problems, and improving processes. SUPERVISION RECEIVED
Under the direction of the Principal Business Analyst SUPERVISION EXERCISED
Supervises vendors and contractors, assists other IT staff, and provides guidance to business stakeholders. Essential Duties and Responsibilities
Supports the implementation of business-requested changes by configuring systems, testing functionality, and ensuring solutions work as expected. Conducts research into COTS (Commercial off-the-shelf) systems, products, and services to support evaluation and implementation efforts that enhance the citys existing software environment. Improves operations by conducting systems analysis, recommending changes in policies and procedures, and identifying opportunities to automate or improve efficiency. Develops knowledge of business unit functions and builds relationships across the organization to understand needs and translate them into technical requirements. Manages individual assignments and competing priorities by organizing tasks, tracking project schedules, and completing deliverables within deadlines. Builds and maintains relationships with vendors and consultants, serving as a liaison and ensuring service levels are met. Evaluates and responds to service requests from users regarding enterprise applications and systems. Investigates, diagnoses, and resolves application issues, providing support and troubleshooting. Implements system configurations and improvements based on user needs and vendor capabilities. Configures and packages software applications for automated deployment using Microsoft Configuration Manager and Microsoft Intune. Administers user access and security roles, ensuring compliance with policies. Supports data management activities like cleansing, analysis, and reporting. Prepares and maintains technical documentation and user guides. Supports training sessions for new users or new functionality. Performs other duties as assigned. Qualifications
Bachelors degree in computer science or related field, and five years experience or relevant education/experience combination. Knowledge of COTS, SaaS, custom applications, and tools like SQL Server, PowerShell, Power Platform, SSRS, Power BI, Tableau. Excellent customer service, communication, and interpersonal skills. Ability to work independently and collaboratively. Valid drivers license, ability to pass background check, and submit fingerprints. Tools and Equipment Used
Personal computer, network hardware, software applications, motor vehicle, and office equipment. Physical Demands
Frequent sitting, talking, hearing, using hands, reaching; occasional walking, crawling, lifting up to 50 pounds. Work Environment
Moderate to noisy environment; accommodations available for disabilities. Selection Guidelines
Application review, interviews, tests, and reference checks. Duties may vary and are subject to change. This position does not constitute an employment contract and is subject to change. EOE. #J-18808-Ljbffr
A focus on supporting our employees mental, physical, and financial well-being
A commitment to diversity, equity, and inclusion that creates a welcoming city
A highly engaged workforce proudly serving our community with excellence and distinction
A passion for strategically providing outstanding municipal services
A promise to each other to support the work we all do for the city, community & Yampa Valley
Uniqueness Fuels Our Innovative Spirit Our commitment to inclusion across race, gender, age, religion, identity and experiences drives us forward every day. It's the collective sum of our experiences that makes Steamboat Springs and the Yampa Valley a powerful, insightful and welcoming community.
The City of Steamboat Springs is hiring an
Applications Analyst
to join their team!
GENERAL PURPOSE
The Applications Analyst is responsible for the implementation, configuration, support, and optimization of the citys third-party enterprise software systems. This position serves as a subject matter expert across the organization, collaborating with vendors, IT team members, and internal departments to ensure applications and workflows align with business needs and are used effectively. The ideal candidate is a self-starter who is comfortable learning new applications, solving problems, and improving processes. SUPERVISION RECEIVED
Under the direction of the Principal Business Analyst SUPERVISION EXERCISED
Supervises vendors and contractors, assists other IT staff, and provides guidance to business stakeholders. Essential Duties and Responsibilities
Supports the implementation of business-requested changes by configuring systems, testing functionality, and ensuring solutions work as expected. Conducts research into COTS (Commercial off-the-shelf) systems, products, and services to support evaluation and implementation efforts that enhance the citys existing software environment. Improves operations by conducting systems analysis, recommending changes in policies and procedures, and identifying opportunities to automate or improve efficiency. Develops knowledge of business unit functions and builds relationships across the organization to understand needs and translate them into technical requirements. Manages individual assignments and competing priorities by organizing tasks, tracking project schedules, and completing deliverables within deadlines. Builds and maintains relationships with vendors and consultants, serving as a liaison and ensuring service levels are met. Evaluates and responds to service requests from users regarding enterprise applications and systems. Investigates, diagnoses, and resolves application issues, providing support and troubleshooting. Implements system configurations and improvements based on user needs and vendor capabilities. Configures and packages software applications for automated deployment using Microsoft Configuration Manager and Microsoft Intune. Administers user access and security roles, ensuring compliance with policies. Supports data management activities like cleansing, analysis, and reporting. Prepares and maintains technical documentation and user guides. Supports training sessions for new users or new functionality. Performs other duties as assigned. Qualifications
Bachelors degree in computer science or related field, and five years experience or relevant education/experience combination. Knowledge of COTS, SaaS, custom applications, and tools like SQL Server, PowerShell, Power Platform, SSRS, Power BI, Tableau. Excellent customer service, communication, and interpersonal skills. Ability to work independently and collaboratively. Valid drivers license, ability to pass background check, and submit fingerprints. Tools and Equipment Used
Personal computer, network hardware, software applications, motor vehicle, and office equipment. Physical Demands
Frequent sitting, talking, hearing, using hands, reaching; occasional walking, crawling, lifting up to 50 pounds. Work Environment
Moderate to noisy environment; accommodations available for disabilities. Selection Guidelines
Application review, interviews, tests, and reference checks. Duties may vary and are subject to change. This position does not constitute an employment contract and is subject to change. EOE. #J-18808-Ljbffr