Earth Saving Solutions is hiring: Director Of Contents & Cleaning in Denver

The Director of Contents & Cleaning will lead and grow ESS’s CNC division, ensuring seamless coordination of content pack-out, restoration, storage, and final delivery services. This hands-on leader will mentor a specialized team, oversee operations, and champion ESS’s high-touch, client-first ethos.

$50,000 - $72,000 yearly

Division Leadership & Strategy

• Develop and execute the strategic vision for CNC services, aligning with ESS’s mission and growth goals.
• Foster a culture of quality, integrity, and eco-friendly practices in line with ESS core values.

Operations Management

• Oversee all aspects of content restoration and cleaning workflows: pack-outs, inventory, cleaning, storage, odor elimination, and returns.
• Ensure compliance with IICRC S500 standards and maintain IICRC certifications within the team.
• Implement best practices in art/document recovery, textile restoration, and specialized cleaning protocols.

Team Development & Oversight

• Lead a dedicated CNC team (pack-out technicians, warehouse staff, cleaning specialists).
• Provide training, mentorship, and performance evaluations; recruit new talent to meet service demand.

Client & Insurance Advocacy

• Serve as primary CNC liaison for clients, adjusters, and insurance carriers—advocating for full contents coverage and appeals if needed.
• Collaborate with ESS’s insurance advocacy experts to maximize claim recoveries.

Quality Assurance & Safety

• Conduct regular audits of CNC projects to ensure adherence to safety protocols, eco-friendly waste management, and client satisfaction.
• Track key performance indicators (KPIs) including turnaround times, salvage rates, and customer feedback.

Financial Management

• Manage the CNC division budget, including forecasting revenue, controlling costs, and optimizing resource utilization.
• Develop departmental pricing models and cost-benefit analyses for new service offerings.

Experience:

• Minimum 5-7 years in restoration contents management or related field, with progressive leadership experience.
• Proven track record managing IICRC-certified teams and handling large-loss contents projects.

Certifications:

• IICRC Water Restoration Technician (WRT), Contents Processing Technician (CPT) requested. Additional IICRC credentials (FSRT, AMRT) a plus.

Skills & Competencies:

• Strong organizational and project-management skills; ability to juggle multiple large-loss projects simultaneously.
• Excellent interpersonal and client-service orientation; adept at negotiating with insurance carriers.
• Familiarity with Encircle (or similar) for contents inventory and claim documentation.
• Commitment to eco-friendly practices and veteran support initiatives.

Earth Saving Solutions (ESS) is a family-owned, veteran-focused, eco-conscious general contractor based in Denver, Colorado.

We have tailored jobs to ESS’s unique culture, values, and divisional structure. Each position emphasizes the company’s high-touch ethos, 24/7 emergency restoration capability, insurance-advocacy expertise, and commitment to veterans and sustainable practices.