Collabera
Job Details: Title: Customer Service Representative Industry: Banking Locations: Onsite at Chandler, AZ, 85224 Duration: 12+ months of contract | (Based upon performance, could be possibility of extension or hire) Shift: Monday - Friday | 8hrs shift Training Hours – Monday - Friday; Same Schedule (will update if changes) Pay Range: $20/Hr to $21/Hr. Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time , paid sick and safe time , hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable) Job Description: DEPARTMENT- 401k Retirement and Benefits supports participants in employer sponsored 401(k), pension, and non-qualified deferred compensation plans. Provides participants with clear information on their accounts, guides them through how to execute transactions, and completes error free processing of financial transactions. Required skills: Requirement of 2 or more years of customer service experience and below skills. Must possess the skills to navigate between multiple screens/systems and keep the client/internal partner fully engaged, while quickly and accurately typing relevant notes and information Computer Literacy and proficient in using MS Outlook, and Word is a requirements Ability to demonstrate flexibility and work well under pressure in a fast paced, high call volume, and constant changing call center environment