System One
Title - Business System Analyst Location- Pittsburgh, PA Function of the group: Digital Transformation - online banking, employee facing systems for lending Current initiatives/project(s) that this resource will be impacting: supporting 75% ongoing initiatives, 25% new initiatives Industry background: Financial or banking background preferred Team dynamic: 4 product owners, summer interns, BAs Roles and Responsibilities: Looking for detailed-oriented and technically savvy Business Systems Analyst to join the Retail Lending Servicing Product Team, specifically working on Credit Card journeys. Key Responsibilities: • Conduct in-depth discovery and analysis across both front and back end systems, identifying opportunities, dependencies, and strengths. • Research APIs, including reviewing documentation, assessing capabilities, and validating integration feasibility. • Collaborate closely with Product Owners, developers, and other stakeholders to gather, refine, and prioritize requirements. • Translate business and technical needs into clear epics, features, and user stories with well-defined acceptance criteria. • Partner with QA and development teams to support testing, validate solutions, and confirm they meet business requirements. • Investigate, analyze, and assist in resolving production incidents by identifying root causes, assessing customer impact, and working with technical teams on resolution and future prevention. • Document process flows, system interactions, and functional specifications to support development, ongoing maintenance, and incident response readiness. Technical Skills: Requirements elicitation and documentation (user stories, use cases, process flows) Data analysis, data mapping Systems design understanding (APIs, integrations, architecture) Modeling (process, data, workflows) Translating business needs into technical solutions Strong communication (bridge business and tech teams) Collaborates well in Agile settings and ceremonies Flex Skills: N/A Soft Skills: Verbal and written communication skills Degrees/Certifications: Bachelors Degree is preferred Role Differentiator: Ability to transform one of the top ten banks in the US Growth and exposure opportunities Interview Process: 1. Virtual Interview with Manager (30 minutes) 2. Virtual Panel Interview with Digital Team (45min - 1 hour) 3. (Optional) with Manager and his supervisor