Epic Dorothy Home Care Billing & Claims Application Analyst I, II, III-(Open to

Determination for the Epic Application Analyst (I, II or III), Dorothy Home Care Billing & Claims roles will be based on experience and qualifications.

Please double check you have the right level of experience and qualifications by reading the full overview of this opportunity below. For immediate consideration email resume to Daniel.PIH Health internal applicants or Altera employees (working at PIH Health as of May 2025), Epic certification in the required application/module must be obtained within 120 days of hire or transfer into the position. External applicants must possess active Epic certification in the required application/module at the time of hire. This position will primarily focus on the following Epic applications: Dorothy Home Care Billing & Claims. The Epic Application Analyst,

Dorothy Billing is the primary support contact for the above applications and will guide workflow design, build and test the system, and analyze other technical issues associated with Epic and any other connected software. PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Downey Hospital, PIH Health Good Samaritan Hospital, PIH Health Whittier Hospital, 37 outpatient medical office buildings, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, digestive health, orthopedics, women’s health, urgent care and emergency services. The organization is nationally recognized for excellence in patient care and patient experience, and the College of Healthcare Information Management Executives (CHIME) has identified PIH Health as one of the nation’s top hospital systems for best practices, cutting-edge advancements, quality of care and healthcare technology. org or follow us on

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*Strong understanding of the core functions and processes of the Home Health and Hospice billing office

~ Understanding of the billing office's integration with other departments in the organization

~ The ability and willingness to recognize assignments or tasks that need to be completed, to seek out additional assignments or tasks, and to help others

~ The ability to communicate information clearly and concisely with project leadership and subject matter experts

~ The ability to gain trust and establish effective relationships with Epic counterparts

~ The ability and willingness to learn new software and systems

~ The ability to persevere in difficult situations , overcome obstacles, and reach high levels of performance when faced with stressful work situations and time pressures

Epic Application Analyst I, Dorothy Home Care Billing & Claims Bachelor’s degree

~ Certification, experience, or proficiency in one or more of the following Epic modules: Dorothy Home Care Billing

~ Experience working in a home health and hospice billing office

Epic Application Analyst II, Dorothy Home Care Billing & Claims Bachelor’s degree

~ Certification, experience, or proficiency in one or more of the following Epic modules: Dorothy Home Care Billing

~ Experience working in a home health and hospice billing office

Epic Application Analyst III, Dorothy Home Care Billing & Claims Bachelor’s degree

~ Certification, experience, or proficiency in one or more of the following Epic modules: Dorothy Home Care Billing

~ Experience working in a home health and hospice billing office

Shift Remote working/work at home options are available for this role.