American Express
Analyst - Enterprise Control Management, Enterprise Product Inventory
American Express, Phoenix, Arizona, United States, 85003
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
American Express National Bank is American Express’ U.S. banking operation, representing more than 60% of the company’s revenues through consistent payments, financing, and savings products. Led by the Chief Operating Officer, AENB HQ drives the administration of programs and services provided by AENB, in partnership with Bank affiliates and executive officers. In addition, the team plays an enterprise role in driving greater consistency, effectiveness and efficiency across the first line via the AENB COO Office’s Strategic Planning, Control Management, Program Management and Governance functions.
The Enterprise Control Management team within AENB operates as a Center of Excellence to serve as a central support hub for all first-line control management teams throughout the enterprise and be a key connection point with the second-line Global Risk & Compliance (GRC) teams.
How will you make an impact in this role?
The Analyst, Enterprise Product Inventory is part of the team responsible for the governance of the enterprise-wide product inventory. This inventory is leveraged by various enterprise programs, including the 2LOD Risk & Control Self-Assessment (RCSA) framework. This role is instrumental in fulfilling regulatory commitments and promoting a risk-aware culture across the organization.
Responsibilities Include:
Support the Director of Enterprise Product Inventory in the ownership and maintenance of the enterprise's product inventory across all lines of business and geographies, including respective reporting.
Support governance (e.g. procedures, guidance, training) over enterprise product inventory.
Help facilitate adherence to 2LOD framework requirements and enterprise program needs via maintenance of the inventory.
Support integration of regulatory requirements and expectations to enterprise product inventory governance and process.
Share insights and best practices by disseminating insights, best practices, and lessons learned across the enterprise to improve operational risk management practices.
Minimum Qualifications:
1-2 Years experience in operational risk management (e.g., within Risk and/or Internal Audit function); understanding of critical operational risk management lifecycle activities.
Excellent project management, communication, and interpersonal skills, with an ability to interact and obtain buy-in from senior BU/tech counterparts.
Expertise in process governance, with a track record of establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards.
Preferred Qualifications:
Experience in developing and implementing product inventory.
Experience in a risk/control role within a GSIB or top 10 Category I/II bank.
Excellent communicator and collaborator across a matrixed organization, including various client-facing businesses, commercial and consumer financial product managers, Global Risk & Compliance, Technology, Legal (GCO), Finance, Global Services Group, and Internal Audit.
Strong organizational and problem-solving skills with attention to detail and critical thinking skills.
Strong consultation, communication, facilitation, and presentation skills; ability to understand complex challenges and linkages and articulate them into actionable plans to drive results.
Guardian
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
American Express National Bank is American Express’ U.S. banking operation, representing more than 60% of the company’s revenues through consistent payments, financing, and savings products. Led by the Chief Operating Officer, AENB HQ drives the administration of programs and services provided by AENB, in partnership with Bank affiliates and executive officers. In addition, the team plays an enterprise role in driving greater consistency, effectiveness and efficiency across the first line via the AENB COO Office’s Strategic Planning, Control Management, Program Management and Governance functions.
The Enterprise Control Management team within AENB operates as a Center of Excellence to serve as a central support hub for all first-line control management teams throughout the enterprise and be a key connection point with the second-line Global Risk & Compliance (GRC) teams.
How will you make an impact in this role?
The Analyst, Enterprise Product Inventory is part of the team responsible for the governance of the enterprise-wide product inventory. This inventory is leveraged by various enterprise programs, including the 2LOD Risk & Control Self-Assessment (RCSA) framework. This role is instrumental in fulfilling regulatory commitments and promoting a risk-aware culture across the organization.
Responsibilities Include:
Support the Director of Enterprise Product Inventory in the ownership and maintenance of the enterprise's product inventory across all lines of business and geographies, including respective reporting.
Support governance (e.g. procedures, guidance, training) over enterprise product inventory.
Help facilitate adherence to 2LOD framework requirements and enterprise program needs via maintenance of the inventory.
Support integration of regulatory requirements and expectations to enterprise product inventory governance and process.
Share insights and best practices by disseminating insights, best practices, and lessons learned across the enterprise to improve operational risk management practices.
Minimum Qualifications:
1-2 Years experience in operational risk management (e.g., within Risk and/or Internal Audit function); understanding of critical operational risk management lifecycle activities.
Excellent project management, communication, and interpersonal skills, with an ability to interact and obtain buy-in from senior BU/tech counterparts.
Expertise in process governance, with a track record of establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards.
Preferred Qualifications:
Experience in developing and implementing product inventory.
Experience in a risk/control role within a GSIB or top 10 Category I/II bank.
Excellent communicator and collaborator across a matrixed organization, including various client-facing businesses, commercial and consumer financial product managers, Global Risk & Compliance, Technology, Legal (GCO), Finance, Global Services Group, and Internal Audit.
Strong organizational and problem-solving skills with attention to detail and critical thinking skills.
Strong consultation, communication, facilitation, and presentation skills; ability to understand complex challenges and linkages and articulate them into actionable plans to drive results.
Guardian