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Highmark Residential

Assistant Property Manager

Highmark Residential, Austin, Texas, us, 78716

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Assistant Property Manager

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Highmark Residential Location: East Vue Ranch, Austin, TX Metropolitan Area Overview

Position title: Assistant Property Manager. This role supports community accounting functions and assists in administration, leasing and supervision of personnel. Responsibilities Collects and secures rental payments Scans daily bank deposits and verifies the accuracy of those deposits Assists Community Director with daily rate approvals in Yieldstar Inputs daily activity transactions in Yardi and clears any outstanding validations Prepares accounting records and reports, including deposit accounting and monthly close out Verifies accuracy of move-outs for integration with rental collection company Delivers late rent letters and notices to vacate, and contacts residents with unpaid rent daily Responsible for bad debt collection until no longer applicable Assists in eviction process and follows policies for local municipalities Enters activity into Yardi related to daily/weekly/monthly checklists and Skip Watch information (if applicable) Assists Community Director with Apartment Ratings responses Assists team in achieving positive SatisFact scores Assists with leasing duties, including showing apartments and preparing leases via E-signature Maintains organized community office files Maintains knowledge of laws and regulations concerning apartment leasing and management (Fair Housing, collections, evictions, towing, pool enclosures) Prepares accurate and complete reports in a timely manner Handles or assists in the receiving, recording, preparation and follow-up of work orders for resident service requests Assists in inspections of vacant apartments and prepares them for market-ready status Promotes resident retention by assisting with the renewal program Performs periodic inspection of common areas and reports maintenance issues Plans and prepares resident functions Stays informed and complies with policies and procedures as outlined in the operations manual Adheres to safety policies and uses safety equipment as required Assumes duties of Community Director as directed Maintains courteous and helpful conduct toward residents, prospective residents, and co-workers Maintains reliable transportation to attend meetings and purchase/pick up supplies Has mode of communication to be contacted and to respond in emergencies Available for overtime, weekend, holiday and evening work Willing to be assigned to other Highmark communities as needed Performs other duties as assigned by Community Director Travel and overnight stays may be required

Qualifications

Interest in the role and responsibilities Leadership and team-building skills Excellent mathematical skills (high school level) Strives for excellence

Required & Preferred Skills

High school diploma or equivalent Mathematical skills at high school level for pro-rations and deposits Excellent verbal and written communication skills Proficiency in Microsoft Office (Word & Excel), Outlook and Internet Apartment management experience preferred Strong proficiency in property management software (preferably Yardi) Leadership and team-building skills Valid drivers license

Benefits

Continuous professional development and regular career progression sessions Competitive pay for the market Monthly bonus opportunities for all site associates 30% associate rent discount Medical, Dental & Vision benefits the 1st of the month following 30 days of full-time employment Company-provided life insurance, short-term and long-term disability coverage Flexible Spending accounts 401(k) eligibility after 90 days, with 4% Highmark match Professional Certification & Tuition reimbursement Vacation, Sick and Personal Time off available after 90 days 10 paid holidays Paid parental leave

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