ZipRecruiter
Platinum Accounts Specialist & CAT Response Manager
ZipRecruiter, Berkeley Heights, New Jersey, us, 07922
Overview
About The Company: Private Client Select Insurance Services (PCSIS) is an independent managing general underwriter (MGU) majority owned by Stone Point Capital. Private Client Select Insurance Services protects the lifestyles and legacies of high-net-worth individuals across the U.S. by providing risk management solutions and comprehensive coverage for high-value assets. PCS employs approximately 420 staff and has offices in New York, NY; Schaumburg, IL; and St. Petersburg, FL, with hybrid and remote work options available. Job Summary
The Platinum Accounts Specialist and CAT Response Manager will be responsible for handling all Risk Management Services for the largest and most complex accounts insured with Private Client Select. Provide exceptional policyholder service to Complex Account Practice accounts, coordinate all Risk Management inspections and service activity. The Platinum Accounts Specialist will work with Claims to meet policyholder expectations; act as a liaison for policyholders, brokers and client representatives for all PCS activity and coordinate CAT response for PCS clients. Key Responsibilities
Coordinate and complete Risk Management inspections. Attend underwriting proposal meetings and renewal meetings. Conduct prospective inspections to facilitate the writing of homes in excess of $10M or to secure a potential CAP account. Conduct inspections on non-Platinum accounts with Coverage A amounts above $10M. Deliver loss prevention advice that encompasses the exposures of the entire account and all homes. Complete a comprehensive report that addresses the complexity of the risk and specific elements that impact the high cost per square foot, clearly defines the assessment of the risk, provides engineering requirements to improve the risk and provides detail about the account to support underwriting decisions and pricing. Identify and communicate cross-sell and up-sell opportunities and follow up with the agent and the Underwriter to determine the best way to pursue additional business. Provide information to the client on applicable loss prevention services such as Wildfire Defense Systems, Art Services, background checks, etc. Act as client advocate during the Claims process and communicate with Claims frequently during adjustment. Travel on an as-needed basis, approximately 40%50% of the month (including overnight). Participate in broker presentations. Skills and Qualifications
Bachelors degree (or equivalent work experience). At least 15 years of High Net Worth Risk Management experience. Strong knowledge of underwriting concepts, practices and procedures. Experience in construction, architecture, real estate and/or insurance. Must be well-organized and able to work independently as to own their book of business. Excellent organizational skills and ability to handle multiple tasks in a high-volume, fast-paced environment. Detail-oriented with demonstrated ability to self-direct, prioritize work and meet deadlines; highly motivated and results oriented. Flexibility and adaptability to changing workflows and embracing new ideas. Takes initiative on projects and assignments, seeks alternate solutions when necessary. The ability to conduct inspections and produce a superior product on homes in excess of $10M in value. Equal Employment Opportunity Policy
PCS values and is fully committed to diversity and equality of opportunity. It is the policy of PCS not to discriminate against any applicant for employment, or any employee, because of race, color, religion, sex, national origin, age, disability, veteran status, or other protected characteristics. #J-18808-Ljbffr
About The Company: Private Client Select Insurance Services (PCSIS) is an independent managing general underwriter (MGU) majority owned by Stone Point Capital. Private Client Select Insurance Services protects the lifestyles and legacies of high-net-worth individuals across the U.S. by providing risk management solutions and comprehensive coverage for high-value assets. PCS employs approximately 420 staff and has offices in New York, NY; Schaumburg, IL; and St. Petersburg, FL, with hybrid and remote work options available. Job Summary
The Platinum Accounts Specialist and CAT Response Manager will be responsible for handling all Risk Management Services for the largest and most complex accounts insured with Private Client Select. Provide exceptional policyholder service to Complex Account Practice accounts, coordinate all Risk Management inspections and service activity. The Platinum Accounts Specialist will work with Claims to meet policyholder expectations; act as a liaison for policyholders, brokers and client representatives for all PCS activity and coordinate CAT response for PCS clients. Key Responsibilities
Coordinate and complete Risk Management inspections. Attend underwriting proposal meetings and renewal meetings. Conduct prospective inspections to facilitate the writing of homes in excess of $10M or to secure a potential CAP account. Conduct inspections on non-Platinum accounts with Coverage A amounts above $10M. Deliver loss prevention advice that encompasses the exposures of the entire account and all homes. Complete a comprehensive report that addresses the complexity of the risk and specific elements that impact the high cost per square foot, clearly defines the assessment of the risk, provides engineering requirements to improve the risk and provides detail about the account to support underwriting decisions and pricing. Identify and communicate cross-sell and up-sell opportunities and follow up with the agent and the Underwriter to determine the best way to pursue additional business. Provide information to the client on applicable loss prevention services such as Wildfire Defense Systems, Art Services, background checks, etc. Act as client advocate during the Claims process and communicate with Claims frequently during adjustment. Travel on an as-needed basis, approximately 40%50% of the month (including overnight). Participate in broker presentations. Skills and Qualifications
Bachelors degree (or equivalent work experience). At least 15 years of High Net Worth Risk Management experience. Strong knowledge of underwriting concepts, practices and procedures. Experience in construction, architecture, real estate and/or insurance. Must be well-organized and able to work independently as to own their book of business. Excellent organizational skills and ability to handle multiple tasks in a high-volume, fast-paced environment. Detail-oriented with demonstrated ability to self-direct, prioritize work and meet deadlines; highly motivated and results oriented. Flexibility and adaptability to changing workflows and embracing new ideas. Takes initiative on projects and assignments, seeks alternate solutions when necessary. The ability to conduct inspections and produce a superior product on homes in excess of $10M in value. Equal Employment Opportunity Policy
PCS values and is fully committed to diversity and equality of opportunity. It is the policy of PCS not to discriminate against any applicant for employment, or any employee, because of race, color, religion, sex, national origin, age, disability, veteran status, or other protected characteristics. #J-18808-Ljbffr