Massachusetts Staffing
Office Technology Support Specialist
Our client, an international law firm in Boston, is looking for an Office Technology Support specialist on a temp to perm basis. This person will be part of a small team supporting 48 users (and growing) in their Boston office with issues involving hardware and software including Windows 10/11, Active Directory, Office 365, Teams, mobile devices, Intune, Lenovo laptops, VOIP phones, iManage document management, Citrix, and various other hardware/software. They will also be supporting conference rooms and audio-visual equipment and systems (Cisco, Zoom, etc). ServiceNow is used for ITSM. The role is a mixture of day to day support and project work. This group takes escalations from the firm's service desk. Candidates must have excellent communication and customer service skills and be able to work in a high pressure environment. Candidates must have solid troubleshooting skills in Windows OS, Office 365, laptops, mobile devices, and hardware. The position is onsite 5 days a week. It is a first shift role, Monday Friday 9:30 - 5:30 pm. Candidates must be flexible on staying after hours when needed. Skills: Customer Service, Windows 11, laptops, Intune, video conferencing, Office 365 Top Skills Details: Customer Service, Windows 11, laptops, Intune, video conferencing, Office 365 Additional Skills & Qualifications: Candidates must have excellent communication skills, customer service, and presentation. They must be able to work with limited supervision. Pay and Benefits: The pay range for this position is $28.00 - $31.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type: This is a fully onsite position in Boston, MA. Application Deadline: This position is anticipated to close on Sep 19, 2025.
Our client, an international law firm in Boston, is looking for an Office Technology Support specialist on a temp to perm basis. This person will be part of a small team supporting 48 users (and growing) in their Boston office with issues involving hardware and software including Windows 10/11, Active Directory, Office 365, Teams, mobile devices, Intune, Lenovo laptops, VOIP phones, iManage document management, Citrix, and various other hardware/software. They will also be supporting conference rooms and audio-visual equipment and systems (Cisco, Zoom, etc). ServiceNow is used for ITSM. The role is a mixture of day to day support and project work. This group takes escalations from the firm's service desk. Candidates must have excellent communication and customer service skills and be able to work in a high pressure environment. Candidates must have solid troubleshooting skills in Windows OS, Office 365, laptops, mobile devices, and hardware. The position is onsite 5 days a week. It is a first shift role, Monday Friday 9:30 - 5:30 pm. Candidates must be flexible on staying after hours when needed. Skills: Customer Service, Windows 11, laptops, Intune, video conferencing, Office 365 Top Skills Details: Customer Service, Windows 11, laptops, Intune, video conferencing, Office 365 Additional Skills & Qualifications: Candidates must have excellent communication skills, customer service, and presentation. They must be able to work with limited supervision. Pay and Benefits: The pay range for this position is $28.00 - $31.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type: This is a fully onsite position in Boston, MA. Application Deadline: This position is anticipated to close on Sep 19, 2025.