Roving Community Manager (San Jose)

ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in

institutional-quality

rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in nearly 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages over 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of nearly $78 billion of assets under management, including over $35 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit

www.greystar.com .

JOB DESCRIPTION SUMMARY Manages the day-to-day operations of an assigned property including managing the team members, daily activities, and resources of the property to achieve established budgeted financial and operational goals, and ensures that the operation of the property complies with Company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and other laws and regulations governing multi-family housing operations.

JOB DESCRIPTION Assists

in

the due

diligence and

takeover

process by completing

file

audits

and unit inspections, as well as conducting

interviews

and facilitating onboarding processes Acts as a performance improvement resource to onsite

team

members by following

up

to provide

individual

coaching and one-on-one

training,

conducting

remedial

and

refresher training, and suggesting education and

training

alternatives and

options

based on specific

situations. Provides

input

into the development

of

budget(s) for

assigned

communities by

analyzing

and

evaluating

financial statements,

reviewing

current and projected marketing information, and accessing operational

reports

that establish historic

and

predict performance

patterns. Meets

targeted

revenues

of assigned communities

by

ensuring rent and fees are collected and posted in a

timely

manner, making financial bank

deposits,

and

preparing and reviewing monthly financial status reports. Approves

invoices

from

vendors,

contractors,

and

service

providers for

payment

by reconciling

work

performed or products purchased, ensuring validity of certificates of insurance, coding charges to appropriate Chart of Account codes, and managing communication between the vendor/contractor, accounting,

and

the

client/owner

as

needed. Controls

expenditures

by

staying

within

the

constraints of

the

approved

budget and manages

the

balance and maintenance of

the

petty

cash fund. Oversees

the lease enforcement

process

by approving prospective resident applications, discounts and renewal

leases,

conducts periodic apartment

inspections,

follows

proper notice requirements,

evicts

residents,

and imposes

and

collects

late fees and other charges as allowable

and

stated in the terms of

the

lease. Establishes

relationships

with

the appropriate housing officials

and

others

affiliated

with

the academic

institution(s),

by

staying informed

about

policies that

may

impact

the

community

and

residents,

developing

policies

and guidelines for residents, communicating regularly

with

university representatives, and ensuring the

community’s

compliance with pertinent regulations. Gathers,

analyzes,

and interprets current market

and

economic trends

that

may

impact the property and implements short-

and

long-range marketing and leasing

strategies

to

achieve

the

property’s

occupancy and

revenue

goals. Promotes

resident

satisfaction

and

retention

by

responding

to

complaints, questions,

and

requests

in

a timely manner,

and

taking appropriate

action

to

resolve

and

address service issues. Ensures

the

property’s

maintenance

team

members comply

with

the

Company’s standards

with

respect to responding

and

completing resident service

requests. Assists

with

establishing and implementing social media accounts, email templates,

craigslist/free

online advertising templates,

websites

and search optimization, and

other

online

tools Monitors

online rating and reputation management sites

and

assists on-site

teams

with

response

recommendations. Conducts

regular

property inspections and takes appropriate actions to ensure that

the

physical aspects of the property, grounds, buildings,

and

amenities meet established standards for

safety,

cleanliness, and general appearance

and

appeal. Supervises property team members by interviewing, hiring, orienting, and

training

employees,

and manages

their

performance

in

accordance

with

Company policies, values, and business practices. Assists

in

managing the client/owner relationship

by

meeting

with

the

owners, conducting property tours, providing

updates

and information about the property’s performance,

and

responding to

owner

requests as

needed. Completes

various

accounting,

financial, administrative, and other reports and performs

other

duties as assigned or as

necessary. Additional Compensation : Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location. Corporate Positions

:Inaddition

to the base salary, this role may be eligible to

participateina

quarterly or

annual bonus program based onindividual and company performance.

Onsite Property Positions

:Inaddition

to the base salary, this role may be eligible to participatein weekly, monthly, and/or quarterly bonus programs.

Robust Benefits Offered*: Competitive Medical, Dental, Vision, and Disability & Lifeinsurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.

Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.

For onsite team members, onsite housing discount at Greystar-managed communities

are available subject to discount and unit availability.

6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).

401(k) with Company Match up to 6% of pay after 6 months of service.

Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).

Employee Assistance Program.

Critical Illness, Accident,

HospitalIndemnity,

PetInsurance and Legal Plans.

Charitable giving program and benefits.

*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the

listedinformation

above due to Collective Bargaining Agreements and/or local governing authority. Greystar will consider for employment qualified applicants with arrest and conviction records.

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