*Infrastructure Senior Tech Analyst - ASSISTANT VICE PRESIDENT

The Infrastructure Senior Technology Analyst is an intermediate level role responsible for assisting with LAN / WAN and help desk administration activities, including network maintenance, technical guidance, and security in coordination with the Technology Infrastructure team. The overall objective is to use infrastructure technology knowledge and identified policies to process data, resolve issues and execute administrative tasks.Responsibilities:Create complex project plans, perform impact analyses solve/work high impact problems/projects, and provide resolutions to restore servicesDrive Root Cause Analysis (RCA) post restoration of serviceDesign testing approaches, complex processes, reporting streams, and create automation of repetitive tasksReview requirement documents, define hardware requirements and examine and update processes and procedures as necessaryProvide technical/strategic direction and act as advisor/coach to lower level analystsDevelop projects required for design of metrics, analytical tools, benchmarking activities and best practicesResponsible for overall operating system applicationsContribute to technical direction and strategic decisionsHas the ability to operate with a limited level of direct supervision.Can exercise independence of judgement and autonomy.Acts as SME to senior stakeholders and /or other team members.Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.Qualifications:5-8 years of experience in Infrastructure Technologies delivery with a proven track record of operational process change and improvementAbility to communicate technical concepts to non-technical audienceAbility to work with virtual and in-person teams, and work under pressure or to a deadlineExperience in a Financial Services or large complex and/or global environment preferredEffective written and verbal communication skillsEffective analytic/diagnostic skillsEducation:Bachelor's/University degree or equivalent experienceJob Family Group: TechnologyJob Family:InfrastructureTime Type:Full timePrimary Location:Irving Texas United StatesPrimary Location Full Time Salary Range:$96,400.00 - $144,600.00In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.Most Relevant Skills Please see the requirements listed above.Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.Anticipated Posting Close Date:Sep 11, 2025Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.View Citi's EEO Policy Statement and the Know Your Rights poster.