TalentBridge
Job Title:
Customer Service Representative Location:
Chandler, AZ (Onsite) Max Pay Rate: $21/hr Job Type:
Contract Training Hours:
Monday-Friday, 9:00 AM - 5:30 PM EST (onsite, virtual classroom) Work Shift (Overnight):
Monday, Thursday, Friday, Saturday, 8:00 PM - 6:30 AM (10 hrs, 30 min lunch)
We are seeking an experienced
Customer Service Representative
to support our
Health Benefits Solutions
department. This team helps consumers with Health Savings Accounts (HSA) as part of employer-sponsored benefit plans, providing clear information and resolving inquiries including claims, debit cards, password resets, lost/stolen cards, and account statements. • Responsibilities: Handle high-volume inbound calls in a fast-paced environment. Navigate multiple screens and systems while engaging clients. Provide clear information, resolve inquiries, and de-escalate difficult situations professionally. Document client interactions with accuracy and efficiency. Collaborate with management, peers, and clients with strong verbal/written communication. Required Skills & Qualifications:
2+ years
of customer service experience (call center preferred). Strong computer literacy; proficiency with
Microsoft Outlook, Word, PowerPoint . Ability to work under pressure and adapt to changing environments. Excellent communication skills, grammar, and professionalism. Ability to handle confidential information responsibly. Self-motivated with a positive attitude and openness to coaching.
Customer Service Representative Location:
Chandler, AZ (Onsite) Max Pay Rate: $21/hr Job Type:
Contract Training Hours:
Monday-Friday, 9:00 AM - 5:30 PM EST (onsite, virtual classroom) Work Shift (Overnight):
Monday, Thursday, Friday, Saturday, 8:00 PM - 6:30 AM (10 hrs, 30 min lunch)
We are seeking an experienced
Customer Service Representative
to support our
Health Benefits Solutions
department. This team helps consumers with Health Savings Accounts (HSA) as part of employer-sponsored benefit plans, providing clear information and resolving inquiries including claims, debit cards, password resets, lost/stolen cards, and account statements. • Responsibilities: Handle high-volume inbound calls in a fast-paced environment. Navigate multiple screens and systems while engaging clients. Provide clear information, resolve inquiries, and de-escalate difficult situations professionally. Document client interactions with accuracy and efficiency. Collaborate with management, peers, and clients with strong verbal/written communication. Required Skills & Qualifications:
2+ years
of customer service experience (call center preferred). Strong computer literacy; proficiency with
Microsoft Outlook, Word, PowerPoint . Ability to work under pressure and adapt to changing environments. Excellent communication skills, grammar, and professionalism. Ability to handle confidential information responsibly. Self-motivated with a positive attitude and openness to coaching.