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Ultimate LLC

Customer Service

Ultimate LLC, Escondido, California, United States, 92025

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Job Description

Ultimate Staffing Services is actively seeking a dedicated Customer Service professional to join their client's team in San Marcos. This role is vital in supporting the inside sales operations and ensuring customer satisfaction through excellent service and communication. The successful candidate will be trained on the company's products and services and will be pivotal in building and maintaining customer relationships. Responsibilities

Work directly in support of outside sales. Handle customer service, communication, ordering, and order entry. Build and maintain strong customer relationships. Utilize strong computer skills with Microsoft Office products (Outlook, Excel, Word, etc.) and maintain strong phone skills. Communicate effectively and work with multiple teams (quality, warehouse, manufacturing) to support customer demands. Demonstrate the ability to work independently as well as in a team. Exhibit strong time management skills. Experience with Sage 90/100 is helpful but not mandatory (training will be provided). Ability to upsell and meet sales quotas. Assist Outside Sales with prospecting new customers and new opportunities. Bilingual Spanish is a plus, but not necessary. This candidate will be trained on products and services, as well as office processes. Strong problem-solving skills and the ability to resolve customer demands and complaints are key. The candidate will also be responsible for interfacing and negotiating pricing and delivery with existing suppliers. This is an in-office position, 5 days a week. Start and end times are somewhat flexible, but the normal timing would be from 8:00 AM to 4:30 PM with a 30-minute lunch and two 15-minute breaks. Requirements

Work Hours: Monday - Friday, 8:00 AM - 4:30 PM with a 30-minute lunch and two 15-minute breaks. Benefits

Competitive salary with a range from $23.00 to $25.00 per hour.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Job Reference: JN -092025-404752