City of Salem, OR
Salary:
$23.98 - $29.17 Hourly Location :
585 Liberty St SE Salem, OR Job Type:
Fulltime-Career Job Number:
25-0304-01 Department:
Library Org:
Library Admin Services Opening Date:
09/08/2025 Closing Date:
9/14/2025 11:59 PM Pacific
Job Summary Make an impact:
The City of Salem is seeking several energetic, customer service-minded individuals who are interested in working as full-time staff members with the Salem Public Library. The successful candidates for this position will demonstrate excellent interpersonal communication and customer service skills, have experience with organization or filing, and possess the ability to work effectively with a diverse range of customers and staff.
Learn and grow: We are committed to growing the capabilities of our people, supporting all staff in working with diverse individuals and exploring new ways of thinking. The City of Salem invites individuals of all diverse communities and backgrounds to apply for our available job opportunities, as we strive to provide the best service to everyone. The City of Salem is committed to providing equal employment opportunities to all and has a culture that values diversity, equity, and inclusion. We believe that by welcoming differences, encouraging new ideas and views, listening to, and learning from each other, we are better able to serve the community
What you will do: Library Assistants are responsible for providing library services to the community, including direct customer service and operational support. Duties include checking materials in and out, shelving, sorting, retrieving library items, and staffing customer service desks. This position also provides basic reference and technology assistance to library patrons. Employees work under general supervision. Supervising other employees is not a responsibility of this position, however, employees in this role may provide guidance and support to other Library Assistants and volunteers.
Additional information on job responsibilities:
Connect customers with library products, services, materials, and events. Answer and resolve questions about services and accounts, and provide information, directions, referrals, and routine reference and readers' advisory. Assist with service delivery of routine library functions on location and offsite, including assignment to locations or programs that focus on services to specific audiences. Use automated library systems to fulfill requests from customers. Check materials in/out, retrieve, sort and transfer materials to other libraries. Assess, collect, calculate, record, and reconcile fines and fees following standard library protocols and procedures. Serving on internal committees and groups. Collect and prepare reports and maintain records related to library activities. May assist with opening or closing tasks. Provide guidance and assist with training of other staff and volunteers. Established library practices and procedures. Assistance with building safety and security by reporting concerns, customer behavior, and being aware of surroundings. Perform basic troubleshooting and maintenance of equipment, Wi-Fi, and software. Perform from basic to complex online searching. Physical Requirements: lift up to 50 pounds occasionally and/or up to 20 pounds frequently, and/or up to 10 pounds constantly to move objects with or without accommodation. Balancing, stooping, kneeling, crouching, reaching, standing 2 hours or more, walking, pushing, pulling, lifting, manual dexterity, grasping and repetitive motions with or without accommodation. Work is performed indoors in an office environment, however, occasional offsite assignments or events outside library facilities in outdoor weather conditions may be required. Recommends or shares ideas by means of verbal communication. Visual acuity to perform an activity such as: preparing and analyzing data and figures, transcribing, viewing a computer terminal, expansive reading, visual inspection involving small defects, small parts and/or operation of machines (including inspection), using measurement devices, and/or assembly of fabrication of parts at distances close to the eyes. Must work on weekends or evenings as required. Perform other duties as assigned.
What can we offer you for all your hard work?
5% Bilingual incentive for qualifying candidate. Medical, dental, and vision coverage for you and your family. Paid vacation and sick time in accordance with City policies. Competitive pay. Employer-paid PERS contribution of 6%. Opportunity for voluntary pre-tax contributions to a 457b account. Health care and dependent care flexible spending accounts. Voluntary long-term care. Employee wellness program. Employee assistance program. Employee health clinic. Position schedule is Tuesday through Saturday. The City of Salem offers a comprehensive and equitable base salary within the listed range based on your experience, skills, and education. We encourage you to clearly describe how you meet the minimum qualifications and essential attributes in your application materials.
What are the minimum qualifications?
Must pass the pre-employment background check and drug test (including marijuana), depending on area of assignment. Must have reliable transportation to be able to report to/from work sites, events, trainings, and meetings. High School Diploma/GED, and one year of customer service or related work experience, or equivalent combination of education or coursework, experience and/or training that would demonstrate possession of the knowledge, skills, and abilities as listed, and the ability to perform the essential job functions. Hiring managers do not have access to view resumes as part of the application review process, please make sure to give detailed information in your application that includes your experience, knowledge, skills, and abilities as requested in the supplemental questions and job advertisement.
Preferred Qualifications (Not required to apply):
Associate degree or higher preferred. Bilingual Spanish language or biliteracy skills desired.
What you will bring along:
Experience working evenings and weekends; Experience working with diverse populations and age groups; Knowledge of effective decision-making and flexibility to work in a fast-paced environment with competing demands; Experience performing detailed tasks with a high level of accuracy, including shelving library materials using alphabetical and Dewey Decimal Library systems; Knowledge of technology, including experience with Google and/or Microsoft word processing and spreadsheet software, integrated library systems, and other applications; Experience assisting library users with computers and mobile devices, including troubleshooting basic issues on public computers; Experience respecting, understanding, and valuing individual differences to support a diverse and inclusive, team-oriented workplace; Knowledge of modern office or library environments, practices, tools, techniques, principles, and technologies, including emerging technologies; Knowledge of excellent communication practices.
About us: Salem is the second largest city in Oregon and the capital city. Centrally located in the Willamette Valley, Salem is 49 square miles in size and extends across to counties, Marion and Polk. The community has well-established neighborhoods and carefully preserved historic buildings with wide diversity and a family-friendly ambiance. The city is home to nearly 180,000 residents. For a full community profile detailing demographics and housing statistics, visit the The City of Salem organization has eight primary departments: Community Services, Finance, Fire, Enterprise Services, Legal, Police, Public Works, and Community Planning and Development. Several departments also have functional divisions within their department. The City of Salem employs roughly 1,350 talented and dedicated staff members and works collaboratively with five labor unions.
Where can I find out more about the position? Go to the menu option for Class Specifications and search for the
How can I apply? The City of Salem invites individuals of all diverse communities and backgrounds to apply for our available job opportunities as we strive to provide the best service to everyone. The City of Salem is committed to providing equal employment opportunities to all and has a culture that values diversity, equity, and inclusion. We believe that by welcoming differences, encouraging new ideas and views, listening to, and learning from each other, we are better able to serve the community.
To apply, click on the green "Apply" button to complete your application. Make sure that you specify how you meet the qualifications outlined in the class specification and complete the application.
Applicants that meet the minimum qualifications as outlined above but not selected for this position may be placed on an eligibility list, and candidates may be hired from the list. Eligibility lists are valid for six months. The City will send email notifications to eligible candidates about potential hiring opportunities so please ensure your email settings accept our system generated email notifications.
You may subscribe for automatic notification of job openings at the City of Salem through the - sign up today!
For more information about employment at the City of Salem, please visit our website at This announcement is not an implied contract and may be modified or revoked without notice. For benefits information, please, go to: 01
What is your highest level of education?We encourage you to include supporting details in your application.
High school graduate or GED Some College, no degree Associate's degree Bachelor's degree Master's degree Doctorate's degree NA
02
How many years of customer service or other related public facing experience to you have? We encourage you to include supporting details in your application.
No experience. Less than 1 year 1-2 years 2-3 years More than 3 years
03
Do you have experience working with various age groups? (Select all that apply).We encourage you to include supporting details in your application.
No experience Children Teens Adults Seniors
04
Please select your level of experience in technology skills and the use of computer software applications. We encourage you to include supporting details in your application.
No experience Basic Skills: Limited understanding and experience with technology such as word processing, spreadsheet creation, and data entry. Intermediate Skills: Proficient with everyday technology tasks and common software applications, such as technology such as word processing, spreadsheet creation, and data entry. Can learn and use basic technology but requires guidance. Advanced: Extensive knowledge of technology such as technology such as word processing, spreadsheet creation, and data entry. Highly skilled and comfortable learning and using new technologies with ease.
05
How many years of experience do you have with organizing, filing or shelving materials in a library, retail, or related field? We encourage you to include supporting details in your application.
No experience Less than 1 year 1-2 years 2-3 years More than 3 years
06
What is your level of proficiency in Biliterate or Bilingual Spanish skills? (Select all that apply).We encourage you to include supporting details in your application.
No experience Able to speak fluent Spanish Able to read Spanish Able to write in Spanish
Required Question
$23.98 - $29.17 Hourly Location :
585 Liberty St SE Salem, OR Job Type:
Fulltime-Career Job Number:
25-0304-01 Department:
Library Org:
Library Admin Services Opening Date:
09/08/2025 Closing Date:
9/14/2025 11:59 PM Pacific
Job Summary Make an impact:
The City of Salem is seeking several energetic, customer service-minded individuals who are interested in working as full-time staff members with the Salem Public Library. The successful candidates for this position will demonstrate excellent interpersonal communication and customer service skills, have experience with organization or filing, and possess the ability to work effectively with a diverse range of customers and staff.
Learn and grow: We are committed to growing the capabilities of our people, supporting all staff in working with diverse individuals and exploring new ways of thinking. The City of Salem invites individuals of all diverse communities and backgrounds to apply for our available job opportunities, as we strive to provide the best service to everyone. The City of Salem is committed to providing equal employment opportunities to all and has a culture that values diversity, equity, and inclusion. We believe that by welcoming differences, encouraging new ideas and views, listening to, and learning from each other, we are better able to serve the community
What you will do: Library Assistants are responsible for providing library services to the community, including direct customer service and operational support. Duties include checking materials in and out, shelving, sorting, retrieving library items, and staffing customer service desks. This position also provides basic reference and technology assistance to library patrons. Employees work under general supervision. Supervising other employees is not a responsibility of this position, however, employees in this role may provide guidance and support to other Library Assistants and volunteers.
Additional information on job responsibilities:
Connect customers with library products, services, materials, and events. Answer and resolve questions about services and accounts, and provide information, directions, referrals, and routine reference and readers' advisory. Assist with service delivery of routine library functions on location and offsite, including assignment to locations or programs that focus on services to specific audiences. Use automated library systems to fulfill requests from customers. Check materials in/out, retrieve, sort and transfer materials to other libraries. Assess, collect, calculate, record, and reconcile fines and fees following standard library protocols and procedures. Serving on internal committees and groups. Collect and prepare reports and maintain records related to library activities. May assist with opening or closing tasks. Provide guidance and assist with training of other staff and volunteers. Established library practices and procedures. Assistance with building safety and security by reporting concerns, customer behavior, and being aware of surroundings. Perform basic troubleshooting and maintenance of equipment, Wi-Fi, and software. Perform from basic to complex online searching. Physical Requirements: lift up to 50 pounds occasionally and/or up to 20 pounds frequently, and/or up to 10 pounds constantly to move objects with or without accommodation. Balancing, stooping, kneeling, crouching, reaching, standing 2 hours or more, walking, pushing, pulling, lifting, manual dexterity, grasping and repetitive motions with or without accommodation. Work is performed indoors in an office environment, however, occasional offsite assignments or events outside library facilities in outdoor weather conditions may be required. Recommends or shares ideas by means of verbal communication. Visual acuity to perform an activity such as: preparing and analyzing data and figures, transcribing, viewing a computer terminal, expansive reading, visual inspection involving small defects, small parts and/or operation of machines (including inspection), using measurement devices, and/or assembly of fabrication of parts at distances close to the eyes. Must work on weekends or evenings as required. Perform other duties as assigned.
What can we offer you for all your hard work?
5% Bilingual incentive for qualifying candidate. Medical, dental, and vision coverage for you and your family. Paid vacation and sick time in accordance with City policies. Competitive pay. Employer-paid PERS contribution of 6%. Opportunity for voluntary pre-tax contributions to a 457b account. Health care and dependent care flexible spending accounts. Voluntary long-term care. Employee wellness program. Employee assistance program. Employee health clinic. Position schedule is Tuesday through Saturday. The City of Salem offers a comprehensive and equitable base salary within the listed range based on your experience, skills, and education. We encourage you to clearly describe how you meet the minimum qualifications and essential attributes in your application materials.
What are the minimum qualifications?
Must pass the pre-employment background check and drug test (including marijuana), depending on area of assignment. Must have reliable transportation to be able to report to/from work sites, events, trainings, and meetings. High School Diploma/GED, and one year of customer service or related work experience, or equivalent combination of education or coursework, experience and/or training that would demonstrate possession of the knowledge, skills, and abilities as listed, and the ability to perform the essential job functions. Hiring managers do not have access to view resumes as part of the application review process, please make sure to give detailed information in your application that includes your experience, knowledge, skills, and abilities as requested in the supplemental questions and job advertisement.
Preferred Qualifications (Not required to apply):
Associate degree or higher preferred. Bilingual Spanish language or biliteracy skills desired.
What you will bring along:
Experience working evenings and weekends; Experience working with diverse populations and age groups; Knowledge of effective decision-making and flexibility to work in a fast-paced environment with competing demands; Experience performing detailed tasks with a high level of accuracy, including shelving library materials using alphabetical and Dewey Decimal Library systems; Knowledge of technology, including experience with Google and/or Microsoft word processing and spreadsheet software, integrated library systems, and other applications; Experience assisting library users with computers and mobile devices, including troubleshooting basic issues on public computers; Experience respecting, understanding, and valuing individual differences to support a diverse and inclusive, team-oriented workplace; Knowledge of modern office or library environments, practices, tools, techniques, principles, and technologies, including emerging technologies; Knowledge of excellent communication practices.
About us: Salem is the second largest city in Oregon and the capital city. Centrally located in the Willamette Valley, Salem is 49 square miles in size and extends across to counties, Marion and Polk. The community has well-established neighborhoods and carefully preserved historic buildings with wide diversity and a family-friendly ambiance. The city is home to nearly 180,000 residents. For a full community profile detailing demographics and housing statistics, visit the The City of Salem organization has eight primary departments: Community Services, Finance, Fire, Enterprise Services, Legal, Police, Public Works, and Community Planning and Development. Several departments also have functional divisions within their department. The City of Salem employs roughly 1,350 talented and dedicated staff members and works collaboratively with five labor unions.
Where can I find out more about the position? Go to the menu option for Class Specifications and search for the
How can I apply? The City of Salem invites individuals of all diverse communities and backgrounds to apply for our available job opportunities as we strive to provide the best service to everyone. The City of Salem is committed to providing equal employment opportunities to all and has a culture that values diversity, equity, and inclusion. We believe that by welcoming differences, encouraging new ideas and views, listening to, and learning from each other, we are better able to serve the community.
To apply, click on the green "Apply" button to complete your application. Make sure that you specify how you meet the qualifications outlined in the class specification and complete the application.
Applicants that meet the minimum qualifications as outlined above but not selected for this position may be placed on an eligibility list, and candidates may be hired from the list. Eligibility lists are valid for six months. The City will send email notifications to eligible candidates about potential hiring opportunities so please ensure your email settings accept our system generated email notifications.
You may subscribe for automatic notification of job openings at the City of Salem through the - sign up today!
For more information about employment at the City of Salem, please visit our website at This announcement is not an implied contract and may be modified or revoked without notice. For benefits information, please, go to: 01
What is your highest level of education?We encourage you to include supporting details in your application.
High school graduate or GED Some College, no degree Associate's degree Bachelor's degree Master's degree Doctorate's degree NA
02
How many years of customer service or other related public facing experience to you have? We encourage you to include supporting details in your application.
No experience. Less than 1 year 1-2 years 2-3 years More than 3 years
03
Do you have experience working with various age groups? (Select all that apply).We encourage you to include supporting details in your application.
No experience Children Teens Adults Seniors
04
Please select your level of experience in technology skills and the use of computer software applications. We encourage you to include supporting details in your application.
No experience Basic Skills: Limited understanding and experience with technology such as word processing, spreadsheet creation, and data entry. Intermediate Skills: Proficient with everyday technology tasks and common software applications, such as technology such as word processing, spreadsheet creation, and data entry. Can learn and use basic technology but requires guidance. Advanced: Extensive knowledge of technology such as technology such as word processing, spreadsheet creation, and data entry. Highly skilled and comfortable learning and using new technologies with ease.
05
How many years of experience do you have with organizing, filing or shelving materials in a library, retail, or related field? We encourage you to include supporting details in your application.
No experience Less than 1 year 1-2 years 2-3 years More than 3 years
06
What is your level of proficiency in Biliterate or Bilingual Spanish skills? (Select all that apply).We encourage you to include supporting details in your application.
No experience Able to speak fluent Spanish Able to read Spanish Able to write in Spanish
Required Question