Job Description
Adecco Staffing is working with a well-known manufacturing company in Keene, NH to bring on a Customer Service Representative. This is a temp-to-hire position with full-time hours and the opportunity to join a growing and dynamic service team.
Location: Keene, NH
Pay: $25.00/hour
Schedule: Monday to Friday, 8:00 AM to 5:00 PM
Type: Full-Time, Temp-to-Hire
About the Role
As a Customer Service Representative (Inside Service Coordinator), you will be an essential part of the team, helping ensure seamless coordination between customers and field service engineers. After completing a structured training program, you will support a range of service-related functions to help deliver an excellent customer experience.
Key Responsibilities
• Issue service quotations to customers
• Track customer calibration schedules and follow up with those past due
• Promote and quote service contracts and upgrade offerings
• Initiate email campaigns to promote services
• Coordinate service visits between customers and field service engineers
• Maintain and update customer databases and service records
Skills and Qualifications
• High energy level with a proactive approach and ability to take initiative
• Strong team orientation with a collaborative and flexible mindset
• Excellent verbal and written communication skills
• Strong attention to detail and ability to follow established procedures
• Comfortable identifying opportunities for process improvement
• Proficiency in Microsoft Office (especially Outlook, Word, Excel)
• Experience with CRM systems and service tools is preferred
Requirements
• College degree with internship experience or high school diploma with relevant customer service experience
• Previous experience in a fast-paced customer service environment
• Fluent in English, both spoken and written
• Ability to lift up to 25 lbs to assist with spare parts and service shipments
If you are interested in this position, please apply directly with an updated resume.
Pay Details: $25.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://uat.adecco.com/en-us/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.