Pacific Hospitality Group
Job Title:
Night Auditor
Department:
Accounting Reports To:
Director of Rooms
Hourly Rate
- $19.50 - $20.50
Position Summary
The Night Auditor is responsible for auditing, balancing, and reporting on various areas of hotel operations-including front desk, rooms, food & beverage outlets, and gift shop-to ensure the accuracy of financial records, compliance with hotel policies, and the prevention of fraud. This position plays a key role in providing timely financial data and ensuring smooth overnight operations.
Primary Responsibilities / Essential Functions Food & Beverage Audits Audits and reconciles all F&B outlet transactions (e.g., restaurant, lounge, banquets, room service), including cash, credit, house charges, over/short reports, and deposits. Resets all registers to prepare for the next business day. Front Desk Audits Audits and balances all front desk financial activity such as room charges, phone calls, tax entries, adjustments, disputed charges, and deposits. Ensures proper cash handling procedures are followed. Room & Income Reporting Verifies and reports room-related data to Rooms Management. Prepares and inputs statistical and income journal entries for daily reports. Bank Ticket Codes Balances and closes all daily bank ticket codes. Night Audit Finalization Runs final night audit procedures after confirming all revenues are balanced. Guest Relations Resolves guest concerns within scope of authority; escalates complex issues to management. Alerts security or management of unusual incidents, missing items, or suspected theft. Incident Reporting Notifies management of any disruptions caused by guest behavior or intoxication. Safety & Compliance Follows all safety and OSHA regulations, including the correct use of Personal Protective Equipment (PPE). Reports defective or missing PPE and participates in the hotel's Hazardous Materials (HAZMAT) program. Attendance Regular and punctual attendance is an essential function of this position. Other Responsibilities / Support Functions
Guest Check-In Greets guests and completes check-in procedures using both manual and computerized systems. Guest Check-Out Facilitates guest departures and ensures account closure and room turnover. Guest Relations Maintains strong guest relationships by staying informed of in-house and local events. PBX Operations Handles incoming/outgoing calls, wake-up call scheduling, and guest paging. Guest Services Support Performs duties of a Guest Services Agent, including express check-outs. Wake-Up Calls & Deliveries Assists with wake-up call scheduling and may deliver amenities or in-room dining orders following health and safety standards. Maintenance & Safety Reporting Reports unsafe conditions, maintenance issues, and any workplace accidents promptly.
Qualifications 1-2 years of experience in accounting or guest services preferred. Working knowledge of hotel accounting procedures and front office systems. Strong customer service skills with the ability to interact with guests from diverse backgrounds. Proficiency in basic mathematics and the ability to use accounting software. Strong problem-solving and reasoning abilities. Attention to detail and ability to remain calm under pressure. Fluent in English (reading, writing, and speaking). Ability to work independently and as part of a team. Completion of all required training. Flexible schedule availability, including holidays, weekends, and overnight shifts. Professional appearance and demeanor required.
Night Auditor
Department:
Accounting Reports To:
Director of Rooms
Hourly Rate
- $19.50 - $20.50
Position Summary
The Night Auditor is responsible for auditing, balancing, and reporting on various areas of hotel operations-including front desk, rooms, food & beverage outlets, and gift shop-to ensure the accuracy of financial records, compliance with hotel policies, and the prevention of fraud. This position plays a key role in providing timely financial data and ensuring smooth overnight operations.
Primary Responsibilities / Essential Functions Food & Beverage Audits Audits and reconciles all F&B outlet transactions (e.g., restaurant, lounge, banquets, room service), including cash, credit, house charges, over/short reports, and deposits. Resets all registers to prepare for the next business day. Front Desk Audits Audits and balances all front desk financial activity such as room charges, phone calls, tax entries, adjustments, disputed charges, and deposits. Ensures proper cash handling procedures are followed. Room & Income Reporting Verifies and reports room-related data to Rooms Management. Prepares and inputs statistical and income journal entries for daily reports. Bank Ticket Codes Balances and closes all daily bank ticket codes. Night Audit Finalization Runs final night audit procedures after confirming all revenues are balanced. Guest Relations Resolves guest concerns within scope of authority; escalates complex issues to management. Alerts security or management of unusual incidents, missing items, or suspected theft. Incident Reporting Notifies management of any disruptions caused by guest behavior or intoxication. Safety & Compliance Follows all safety and OSHA regulations, including the correct use of Personal Protective Equipment (PPE). Reports defective or missing PPE and participates in the hotel's Hazardous Materials (HAZMAT) program. Attendance Regular and punctual attendance is an essential function of this position. Other Responsibilities / Support Functions
Guest Check-In Greets guests and completes check-in procedures using both manual and computerized systems. Guest Check-Out Facilitates guest departures and ensures account closure and room turnover. Guest Relations Maintains strong guest relationships by staying informed of in-house and local events. PBX Operations Handles incoming/outgoing calls, wake-up call scheduling, and guest paging. Guest Services Support Performs duties of a Guest Services Agent, including express check-outs. Wake-Up Calls & Deliveries Assists with wake-up call scheduling and may deliver amenities or in-room dining orders following health and safety standards. Maintenance & Safety Reporting Reports unsafe conditions, maintenance issues, and any workplace accidents promptly.
Qualifications 1-2 years of experience in accounting or guest services preferred. Working knowledge of hotel accounting procedures and front office systems. Strong customer service skills with the ability to interact with guests from diverse backgrounds. Proficiency in basic mathematics and the ability to use accounting software. Strong problem-solving and reasoning abilities. Attention to detail and ability to remain calm under pressure. Fluent in English (reading, writing, and speaking). Ability to work independently and as part of a team. Completion of all required training. Flexible schedule availability, including holidays, weekends, and overnight shifts. Professional appearance and demeanor required.