Ultimate LLC
Job Description
Job Title:
Front Desk / Intake Eligibility Specialist Location:
Racine, WI Pay:
$17.00 per hour Job Type:
Full-Time, In-Office
Position Summary:
We are seeking a compassionate and motivated
Front Desk / Intake Eligibility Specialist
to join our team in Racine, WI. This in-office, full-time position plays a critical role in providing direct assistance to individuals and families in need of energy support services across Wisconsin. Key Responsibilities:
Customer Interaction:
Greet and assist clients in person and over the phone with professionalism and empathy. Eligibility Processing:
Conduct intake interviews, process energy assistance applications, and determine eligibility-both in-person and over the phone. Community Engagement:
Represent Energy Services at outreach and community events to connect with low-income individuals and families. Collaboration:
Work closely with community partners, agencies, and internal team members to coordinate services and resources. Administrative Duties:
Perform front desk tasks including scheduling, data entry, and responding to inquiries in a timely and accurate manner. Ideal Candidate Will Have: A friendly, outgoing personality and a passion for serving limited- and low-income households Excellent customer service and interpersonal skills Strong computer proficiency and basic math skills Previous experience working with non-profit organizations or with vulnerable populations (e.g., elderly, veterans) is a plus Ability to work independently and as part of a team Schedule: Regular Hours:
Monday - Friday, 8:30 AM - 5:00 PM Extended Winter Hours:
Tuesdays & Thursdays until 6:00 PM during the heating season
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Job Reference: JN -092025-404676
Job Title:
Front Desk / Intake Eligibility Specialist Location:
Racine, WI Pay:
$17.00 per hour Job Type:
Full-Time, In-Office
Position Summary:
We are seeking a compassionate and motivated
Front Desk / Intake Eligibility Specialist
to join our team in Racine, WI. This in-office, full-time position plays a critical role in providing direct assistance to individuals and families in need of energy support services across Wisconsin. Key Responsibilities:
Customer Interaction:
Greet and assist clients in person and over the phone with professionalism and empathy. Eligibility Processing:
Conduct intake interviews, process energy assistance applications, and determine eligibility-both in-person and over the phone. Community Engagement:
Represent Energy Services at outreach and community events to connect with low-income individuals and families. Collaboration:
Work closely with community partners, agencies, and internal team members to coordinate services and resources. Administrative Duties:
Perform front desk tasks including scheduling, data entry, and responding to inquiries in a timely and accurate manner. Ideal Candidate Will Have: A friendly, outgoing personality and a passion for serving limited- and low-income households Excellent customer service and interpersonal skills Strong computer proficiency and basic math skills Previous experience working with non-profit organizations or with vulnerable populations (e.g., elderly, veterans) is a plus Ability to work independently and as part of a team Schedule: Regular Hours:
Monday - Friday, 8:30 AM - 5:00 PM Extended Winter Hours:
Tuesdays & Thursdays until 6:00 PM during the heating season
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Job Reference: JN -092025-404676