Hand & Stone Massage and Facial Spa

Spa Receptionist Job at Hand & Stone Massage and Facial Spa in Cranberry Townshi

Hand & Stone Massage and Facial Spa, Cranberry Township, Butler County, United States

Overview

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Hand & Stone Massage and Facial Spa is looking for an experienced customer service oriented individual to join our Spa Associate team at our Cranberry location. This person will build and maintain client relationships by offering exceptional service and supporting the team to ensure a successful day. We understand having a busy schedule and we are here to help! We offer various shifts to work with your lifestyle with the necessity of a friendly and stable work environment. If you are looking to work full-time — GREAT! If you are looking to work part-time — GREAT! Let us know how we can accommodate you!

Note: This posting includes benefits, responsibilities, qualifications, and other relevant information for the Spa Receptionist role.

Benefits

401(k)
Dental insurance
Employee discounts
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
Tuition assistance
Vision insurance
Wellness resources

Responsibilities

Meet membership sales goals
Detailed knowledge of the menu of services – don’t worry, we’ll train you!
Have excellent customer service to members and guests, while building relationships that last
Capable of working flexible hours
Effectively communicate sales, promotions, and service options with clients
Bring a positive and energetic attitude
Answer phones, schedule appointments, and file documents
Uphold spa cleanliness standards and various other duties as assigned

Spa Membership Sales Associate Qualifications

Capable of working flexible hours (evenings and weekends required)
Special consideration given to candidates with prior retail or membership sales experience (Gym, Tanning, or Salon) or prior Spa experience such as Massage Envy, Elements or Massage Heights or general beauty and wellness industry knowledge
Critical thinking skills, including conflict resolution
Excellent verbal and written communication
Must be exceptionally organized and have great attention to detail
Must be a strong team player with the ability to work independently with minimal supervision
Experience with Zenoti software a plus

Job details

Job Type: Full-time / Part-time
Additional Compensation: Commission, Bonuses, Store Discounts, PTO, Health Benefits

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.

Seniorilty/Employment type

Seniority level: Entry level
Employment type: Part-time
Job function: Administrative
Industries: Wellness and Fitness Services

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