Overview
Wursta aims to help companies navigate complex technology landscapes, especially within AI, to help those companies scale their capabilities and increase productivity. We specialize in cloud services, managed services, custom development, cybersecurity, and AI solutions, with a focus on enabling digital transformation.
Job Summary: Wursta is seeking a detail-oriented and analytical Business Analyst to join our dynamic Project Management Office (PMO). The Business Analyst will bridge the gap between business stakeholders and technology solutions, ensuring project outcomes align with business needs and objectives, particularly within the Google Cloud ecosystem. This role involves eliciting, analyzing, validating, and documenting business requirements for various projects, often involving Google Workspace, GCP deployments or optimizations, and AI implementation. The candidate will identify inefficiencies and areas for improvement, often recommending how Google Workspace or GCP can optimize these processes. The ideal candidate will have strong communication skills, problem-solving ability, business process mapping and optimization experience, ability to conduct user experience studies, and broad experience in a project-based, tech-forward environment.
Key Responsibilities
- Requirements Elicitation & Analysis: Collaborate with project sponsors, stakeholders, and end-users to elicit, understand, and document business requirements, processes, and workflows, with a focus on solutions leveraging Google technologies. Conduct interviews, workshops, surveys, and other methods to gather information. Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, and distinguish user requests from underlying true needs.
- Documentation: Create and maintain clear, concise, and comprehensive documentation, including BRDs, functional specifications, use cases, user stories, process flow diagrams, and report mock-ups. Ensure all documentation is kept up-to-date and version controlled.
- Stakeholder Management & Communication: Serve as a liaison among business units, technology teams (including Google Cloud specialists), and support teams. Effectively communicate insights and plans to cross-functional team members and management. Manage stakeholder expectations and facilitate communication to ensure alignment.
- Process Improvement: Analyze existing business processes to identify inefficiencies and areas for improvement, often recommending how Google Workspace or GCP can optimize these processes. Recommend solutions to improve business processes and system functionalities.
- Support Project Lifecycle: Support project managers in defining project scope, goals, and deliverables for projects involving Google solutions. Assist in the development of test plans and participate in UAT to ensure solutions meet business requirements. Provide support during project implementation and post-implementation phases.
- Data Analysis: Analyze data to support business decisions and project directions, potentially utilizing Google Cloud data tools. Translate data into actionable insights for stakeholders.
Qualifications & Skills
Education & Experience:
- Bachelor\'s degree in a related field.
- 3-5+ years of experience as a Business Analyst, preferably within a PMO, consulting firm, or project-based environment.
- Proven experience with business and technical requirements analysis, elicitation, modeling, verification, and methodology development.
- Experience working on projects involving cloud solutions; familiarity with Google Workspace and/or Google Cloud Platform (GCP) is highly desirable.
Technical Skills:
- Experience with project management software (e.g., Jira, OpenAir, or similar).
- Familiarity with SQL and data analysis concepts.
- Knowledge of Google Workspace administration or Google Cloud Platform services (e.g., BigQuery, Looker, AppSheet) is a significant plus.
- Understanding of cloud migration and implementation methodologies is an advantage.
Soft Skills:
- Excellent analytical and problem-solving skills.
- Strong written and verbal communication skills, including technical writing.
- Exceptional interpersonal and stakeholder management skills.
- Ability to work independently and as part of a team in a fast-paced, collaborative environment.
- Highly organized with strong attention to detail and ability to manage multiple priorities.
- Adaptability and flexibility in a dynamic consulting environment.
Certifications (Preferred but not required):
- CBAP (Certified Business Analysis Professional) or similar BA certification.
- Google Cloud certifications (e.g., Google Cloud Certified - Associate Cloud Engineer, Professional Cloud Architect, Professional Data Engineer, or Google Workspace Administrator) are a strong plus.
- Experience working in/with Enterprise environments.
- Experience in a client-facing consultative role.
Interview Process
At Wursta, we\'re all about positive experiences and creating value. We move fast and adapt to change. Here\'s what you can expect during our interview process:
- Work Style Survey: As a required next step, complete this brief survey to help us learn more about your work style: https://go.cultureindex.com/p/xz9v0JZHyaIyK
- Initial Screen: 20-30 minute chat with our hiring coordinator to determine fit.
- Meet your manager: 45 minutes with the hiring manager to learn more about the role and team.
- Meet your peers: 60 minutes with team members to discuss team dynamics and questions.
- Interview with Senior Leadership: 45 minutes with the executive leader to discuss skills, experience, and company vision.
- Decision: We will follow up within a week with next steps.
Our Values
- Make it win-win
- Do it uncommonly well
- Remain humble
- Strive to be better
- We are one team
- Be accountable
Equal Employment Opportunity
Wursta provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.