What You\'ll Do
The Business Analyst will identify, document, and improve GTM processes across Sales, Marketing, Partner, and Revenue Operations. You will collaborate with project leads, technical teams, and internal partners to analyze current workflows, recommend improvements, and support execution of projects that accelerate commercial outcomes. You will report directly to the Senior Director, Program Management - Revenue Operations.
What Your Responsibilities Will Be
- Document current-state GTM processes and identify opportunities for improvement.
- Support planning of future-state workflows aligned to strategic priorities.
- Collaborate with functional partners to translate requirements into applicable project work.
- Conduct structured analysis using both quantitative and qualitative data to inform design decisions.
- Perform structured data analysis and synthesis, using both quantitative and qualitative inputs to inform design decisions and business recommendations.
- Support testing, change management, and user training during project delivery.
- Use AI-enabled tools and methods to grow recurring business processes.
What You\'ll Need To Be Successful
- 5–7 years of experience in Business Analysis, GTM Operations, or related roles.
- Process mapping and documentation skills (Visio, Lucidchart, etc.).
- Familiarity with Salesforce, marketing automation platforms, and analytics tools.
- Experience working within Revenue Operations or GTM environments.
- Hands-on experience using AI tools (e.g., ChatGPT), business intelligence platforms (e.g., Power BI), and SQL for reporting, analysis, and process optimization
How We\'ll Take Care Of You
Note: The following sections describe benefits and culture.
Total Rewards
In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses.
Health & Wellness
Benefits vary by location but generally include private medical, life, and disability insurance.
Inclusive culture and diversity
Avalara strongly supports diversity, equity, and inclusion and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship.
What You Need To Know About Avalara
We’re defining the relationship between tax and tech. We’ve built an industry-leading cloud compliance platform, processing over 54 billion customer API calls and over 6.6 million tax returns a year. We’re a billion-dollar business and remain focused on our mission to be part of every transaction in the world.
We’re An Equal Opportunity Employer
Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.