ServiceNet
Overview
Program Director role at ServiceNet (Developmental Brain Injury Services, DBIS) in Belchertown, MA. Leads daily operations of a residential program, ensures high-quality care, program compliance, and staff leadership, while fostering a culture of respect, creativity, and growth. Position Summary
At ServiceNet’s Developmental Brain Injury Services, we support individuals with brain injuries to lead safe, enjoyable, and meaningful lives at home and in their communities. Using Positive Behavior Support (PBS) strategies, our staff collaborate to create empowering environments that evolve with the needs and goals of those we serve. As Program Director, you will oversee the residential program, manage operations, ensure regulatory compliance, and provide staff leadership. Key Responsibilities
Support the successful launch of a new residential program, including home setup, furnishing, hiring, and staff training. Ensure ongoing compliance with licensing and regulatory standards. Lead, teach, and model best practices for staff using PBS strategies. Oversee health, safety, and daily living needs of residents (nutrition, medical care, hygiene, recreational engagement). Manage individual financial needs and reporting. Participate in rotating 24-hour on-call schedule and coordinate coverage during staff absences. Contribute to ISP reviews, treatment team meetings, and individualized planning (goals, behavior plans, safety plans). Organize and lead regular program staff meetings. Maintain agency certifications and documentation standards. Perform additional duties as assigned by the Director of Operations. Qualifications
Supervisory/management experience preferred. Minimum of a High School Diploma or GED required. Experience working with individuals with brain injuries or developmental disabilities. Valid driver\'s license with a clean driving record. Strong communication, organizational, and computer skills. Preferred certifications: MAP, PABC, CPR/First Aid. Ability to pass a background screening (CORI). Compensation & Benefits
Salary: $50,079–$52,139 MAP differential: $2/hr Time Off: Generous paid time off package Insurance: Comprehensive medical and dental coverage Retirement: 403(b) with employer match Other Benefits: Paid orientation and ongoing training, tuition assistance, advancement opportunities, paid life insurance, long-term disability insurance Location & Schedule
Location: Belchertown, MA Schedule: Monday–Friday, 9a–5p; on-call schedule/rotation; on-site office at residential program. About ServiceNet
ServiceNet is a compassionate non-profit organization that helps individuals facing mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. With over 1,800 staff, we work to make a meaningful difference. Equal Opportunity
ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status. Learn more: https://www.servicenet.org/
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Program Director role at ServiceNet (Developmental Brain Injury Services, DBIS) in Belchertown, MA. Leads daily operations of a residential program, ensures high-quality care, program compliance, and staff leadership, while fostering a culture of respect, creativity, and growth. Position Summary
At ServiceNet’s Developmental Brain Injury Services, we support individuals with brain injuries to lead safe, enjoyable, and meaningful lives at home and in their communities. Using Positive Behavior Support (PBS) strategies, our staff collaborate to create empowering environments that evolve with the needs and goals of those we serve. As Program Director, you will oversee the residential program, manage operations, ensure regulatory compliance, and provide staff leadership. Key Responsibilities
Support the successful launch of a new residential program, including home setup, furnishing, hiring, and staff training. Ensure ongoing compliance with licensing and regulatory standards. Lead, teach, and model best practices for staff using PBS strategies. Oversee health, safety, and daily living needs of residents (nutrition, medical care, hygiene, recreational engagement). Manage individual financial needs and reporting. Participate in rotating 24-hour on-call schedule and coordinate coverage during staff absences. Contribute to ISP reviews, treatment team meetings, and individualized planning (goals, behavior plans, safety plans). Organize and lead regular program staff meetings. Maintain agency certifications and documentation standards. Perform additional duties as assigned by the Director of Operations. Qualifications
Supervisory/management experience preferred. Minimum of a High School Diploma or GED required. Experience working with individuals with brain injuries or developmental disabilities. Valid driver\'s license with a clean driving record. Strong communication, organizational, and computer skills. Preferred certifications: MAP, PABC, CPR/First Aid. Ability to pass a background screening (CORI). Compensation & Benefits
Salary: $50,079–$52,139 MAP differential: $2/hr Time Off: Generous paid time off package Insurance: Comprehensive medical and dental coverage Retirement: 403(b) with employer match Other Benefits: Paid orientation and ongoing training, tuition assistance, advancement opportunities, paid life insurance, long-term disability insurance Location & Schedule
Location: Belchertown, MA Schedule: Monday–Friday, 9a–5p; on-call schedule/rotation; on-site office at residential program. About ServiceNet
ServiceNet is a compassionate non-profit organization that helps individuals facing mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. With over 1,800 staff, we work to make a meaningful difference. Equal Opportunity
ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status. Learn more: https://www.servicenet.org/
#J-18808-Ljbffr