People First Service Center
CHILD SUPPORT CASE PROCESSING CONSULTANT - CORRESPONDENCE - 73005541
People First Service Center, Fort Lauderdale, Florida, us, 33336
CHILD SUPPORT CASE PROCESSING CONSULTANT - CORRESPONDENCE - 73005541 Date: Sep 8, 2025
All the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description. The Florida Department of Revenue’s Child Support Program helps children get the financial support they need and deserve, promoting more stable childhoods and brighter futures. The Department invites you to apply to become an essential member of our team. We are committed to maintaining a diverse workforce and providing employment opportunities to veterans and individuals who have a disability. To learn more about the Department of Revenue’s benefits, including career training, tuition waivers, paid vacations, insurance, and retirement programs, visit our website. JOB SUMMARY This position performs customer support and is an excellent fit for critical thinkers. If you enjoy helping, and problem solving, this may be the position for you. Your duties would include: Scanning and attaching documents using a computer system Reviewing and updating information in a computer system Coordinating with internal and external partners Researching and resolving case issues Gathering information and analyzing case data to determine next steps MINIMUM REQUIREMENTS
Currently employed with the Florida Department of Revenue. One year of Child Support Program experience. Two years of experience conducting research and analyzing information to make decisions. Two years of experience communicating with customers for the purpose of resolving inquiries. SUBSTITUTIONS
Relevant education may substitute for the required experience. PREFERENCES
Preference may be given to candidates with operational knowledge of multiple processes within the Child Support Program. SPECIAL NOTES
Internal Agency Promotional Opportunity. Due to the nature of the job duties, this will be an on-site position, not available for telework. Responses to qualifying questions should be verifiable by skills and/or experiences stated on application and/or resume. All experience, including examples of implementation, must be documented in detail on the candidate profile/resume. Applicant must ensure all employment including military service, self-employment, job-related volunteer work, internships, part-time employment, etc. is listed in detail and chronological order. Each field (name of employer, address, city, and state, dates of employment, supervisor’s name, phone numbers, etc.) must be completed. Gaps of employment of 6 months or more must be addressed on the application. Applicants who do not provide all necessary information, may not meet the requirements for this position. SALARY $39,959.88 - $50,708.40 BENEFITS Benefits include, but are not limited to, health insurance, life insurance, tuition waivers, paid sick and personal leave, paid parental leave, 10 paid holidays annually, retirement savings, and vision and dental insurance. SCREENING DISCLAIMER:
Your responses to qualifying questions must be verifiable by skills and/or experiences you stated on your candidate profile and/or resume. CANDIDATE POOL:
Future vacancies may be filled from this advertisement for a period of up to six months. CRIMINAL BACKGROUND CHECKS:
You will be required to undergo a National Level-2 criminal background check which requires you to provide your fingerprints. Location: FORT LAUDERDALE, FL, US, 33301 FORT LAUDERDALE, FL, US, 33315 Nearest Major Market:
Fort Lauderdale Nearest Secondary Market:
Miami For assistance, call the People First Service Center at (877) 562-7287 Monday - Friday, 8:00 a.m. to 6:00 p.m., Eastern time
#J-18808-Ljbffr
All the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description. The Florida Department of Revenue’s Child Support Program helps children get the financial support they need and deserve, promoting more stable childhoods and brighter futures. The Department invites you to apply to become an essential member of our team. We are committed to maintaining a diverse workforce and providing employment opportunities to veterans and individuals who have a disability. To learn more about the Department of Revenue’s benefits, including career training, tuition waivers, paid vacations, insurance, and retirement programs, visit our website. JOB SUMMARY This position performs customer support and is an excellent fit for critical thinkers. If you enjoy helping, and problem solving, this may be the position for you. Your duties would include: Scanning and attaching documents using a computer system Reviewing and updating information in a computer system Coordinating with internal and external partners Researching and resolving case issues Gathering information and analyzing case data to determine next steps MINIMUM REQUIREMENTS
Currently employed with the Florida Department of Revenue. One year of Child Support Program experience. Two years of experience conducting research and analyzing information to make decisions. Two years of experience communicating with customers for the purpose of resolving inquiries. SUBSTITUTIONS
Relevant education may substitute for the required experience. PREFERENCES
Preference may be given to candidates with operational knowledge of multiple processes within the Child Support Program. SPECIAL NOTES
Internal Agency Promotional Opportunity. Due to the nature of the job duties, this will be an on-site position, not available for telework. Responses to qualifying questions should be verifiable by skills and/or experiences stated on application and/or resume. All experience, including examples of implementation, must be documented in detail on the candidate profile/resume. Applicant must ensure all employment including military service, self-employment, job-related volunteer work, internships, part-time employment, etc. is listed in detail and chronological order. Each field (name of employer, address, city, and state, dates of employment, supervisor’s name, phone numbers, etc.) must be completed. Gaps of employment of 6 months or more must be addressed on the application. Applicants who do not provide all necessary information, may not meet the requirements for this position. SALARY $39,959.88 - $50,708.40 BENEFITS Benefits include, but are not limited to, health insurance, life insurance, tuition waivers, paid sick and personal leave, paid parental leave, 10 paid holidays annually, retirement savings, and vision and dental insurance. SCREENING DISCLAIMER:
Your responses to qualifying questions must be verifiable by skills and/or experiences you stated on your candidate profile and/or resume. CANDIDATE POOL:
Future vacancies may be filled from this advertisement for a period of up to six months. CRIMINAL BACKGROUND CHECKS:
You will be required to undergo a National Level-2 criminal background check which requires you to provide your fingerprints. Location: FORT LAUDERDALE, FL, US, 33301 FORT LAUDERDALE, FL, US, 33315 Nearest Major Market:
Fort Lauderdale Nearest Secondary Market:
Miami For assistance, call the People First Service Center at (877) 562-7287 Monday - Friday, 8:00 a.m. to 6:00 p.m., Eastern time
#J-18808-Ljbffr