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DoorDash

Senior Product Design Manager, Dasher Experience

DoorDash, San Francisco, California, United States, 94199

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Senior Product Design Manager, Dasher Experience

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DoorDash

About The Team

At DoorDash, our customers are at the forefront of the product strategy. Our customers exist on three sides: Consumers, Dashers, and Merchants. We believe that the best customer experience is synonymous with the success of our business in the long run.

About The Role As a Senior Design Manager, you will guide our company-wide Core Dasher Experience. As DoorDash scales, this function and design management role has grown to be one of the most mission-critical areas of the business. You will report directly to the Head of Design for Dasher & Logistics in our Product Design org. This role is a hybrid opportunity, with 2-3 days a week onsite from one of our Design Hubs.

You're excited about this opportunity because you will…

Manage, develop, and hire a team of exceptional designers

Actively practice and evangelize customer-centric thinking throughout the org

Partner with cross-functional teams like Product, Engineering, Analytics, and Operations to define the vision for our Dasher Fulfillment experiences

Partner with the design leadership team to build a holistic design strategy for our entire suite of products

Coach and mentor designers on both soft and hard skills and help them develop and achieve career goals

Build a culture that elevates the team, in terms of both performance and morale

Establish an operating model that increases the team’s effectiveness

Align the team’s priorities and deliverables to our overarching strategy and goals

We're Excited About You Because…

You have 10+ years of experience in design, with 3+ years in team building and people management

You have a track record of impact – you’ve been directly involved in and have a proven track record of driving significant, company-wide impact

You redefine what is possible in a product and can figure out a way to make almost anything happen; you’re a playmaker

You visualize and articulate a clear design strategy to cross-functional partners

You are experienced in executive management and communication, especially in managing up and across DoorDash and engaging with senior leaders

You create clarity and focus in complex and ambiguous problem spaces

You have demonstrated experience in building the team necessary to fulfill the strategy

Compensation and Benefits Compensation includes base salary (localized by work location) and opportunities for equity grants. The base pay range for this role in the U.S. is $208,800—$307,000 USD, with final offer depending on factors such as location, skills, experience, and market conditions. We offer comprehensive benefits, including health plans, 401(k) with employer matching, parental leave, wellness benefits, paid time off, and other programs. For paid time off details, see below.

For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year

For hourly roles: vacation and sick time accrual details per policy

DoorDash is committed to diversity and inclusion and to providing equal opportunity in employment. We prohibit discrimination or harassment based on any protected characteristic and encourage applicants from all backgrounds to apply. We also comply with applicable fair chance hiring regulations where required. If you need accommodations, please inform your recruiting contact.

About DoorDash DoorDash’s mission is to empower local economies by helping people move quickly, learn, and reiterate to make impactful decisions for a diverse set of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with food delivery and continue to grow to serve new needs. We offer comprehensive benefits and perks to support employees’ happiness and well-being.

Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company and industry. We hire diverse teams and value the perspectives of people from all backgrounds. We strive to remove barriers to success and encourage applicants of all identities to apply. If you require accommodations, please contact the recruiting team.

Seniority level: Director

Employment type: Part-time

Job function: Design, Art/Creative, and IT

Industries: Software Development

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