ZEISS Group
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SAP S/4HANA Service Consultant
role at
ZEISS Group
Overview As an
SAP S/4HANA Service Consultant , you will be responsible for shaping and supporting ZEISS global service processes and solution architecture within SAP S/4HANA (e.g., Inhouse Repair, Returns Management, CRM Integration). You will play a key role in our global transformation project, transitioning from SAP ECC to SAP S/4HANA, contributing to the design, implementation, and rollout of our global template in the Service to Customer (S2C) area.
What you’ll do
Actively contribute to the global transformation program from SAP ECC to SAP S/4HANA, supporting standardization and simplification of global processes.
Serve as the central IT contact for business groups in the service domain (Inhouse Repair, Returns Management, CRM Integration).
Collaborate with business stakeholders to collect, review, and prioritize requirements in the service area for the SAP S/4HANA implementation.
Coordinate implementation activities with relevant internal and external parties.
Work closely with consultants and cross-functional teams in a dynamic project environment.
Ensure seamless integration of S/4HANA service processes with related areas such as logistics, controlling, billing, and CRM.
Qualifications
Degree in Business Informatics, Business Administration, or a related field.
Proven expertise in service processes such as service planning and execution, inhouse repair, and returns management.
Hands-on experience with implementation and customization of service and sales processes in SAP S/4HANA.
Strong knowledge of SAP customizing.
Comfortable working in international, cross-functional teams with a collaborative and solution-oriented mindset.
Additional knowledge of related processes (e.g., logistics execution, sales & distribution, controlling, procurement, or CRM systems such as SAP/Salesforce) is a plus.
Working Conditions
Hybrid Work: 3 days in the office, 2 days remote.
Travel: will be required and may increase for limited periods during go-live/post-go-live at different ZEISS locations across the Americas. Occasional business trips to Germany can also be required.
Compensation The annual salary range for this position based on location:
New York Metro Area: $130,000 - $150,000 USD
San Francisco Bay Area: $145,000 - $165,000 USD
Central/Midwest Regions: $105,000 - $125,000 USD
Toronto, Canada: $95,000 - $115,000 CAD
The pay offered for this role may be influenced by factors such as job location, scope of role, qualifications, education, experience, & complexity/specialization/scarcity of talent. This position is also eligible for a performance bonus or sales commissions. ZEISS also offers robust benefits, including medical plans, retirement savings plan and paid time off.
EEO Statement ZEISS provides Equal Employment Opportunity without unlawful regard to an applicant’s race, color, religion, creed, sex, gender, marital status, age, national origin or ancestry, physical or mental disability, medical condition, military or veteran status, citizen status, sexual orientation, pregnancy (includes childbirth, breastfeeding or related medical condition), genetic predisposition, carrier status, gender expression or identity, including transgender identity, or any other class or characteristic protected by federal, state, or local law of the employee (or the people with whom the employee associates, including relatives and friends).
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SAP S/4HANA Service Consultant
role at
ZEISS Group
Overview As an
SAP S/4HANA Service Consultant , you will be responsible for shaping and supporting ZEISS global service processes and solution architecture within SAP S/4HANA (e.g., Inhouse Repair, Returns Management, CRM Integration). You will play a key role in our global transformation project, transitioning from SAP ECC to SAP S/4HANA, contributing to the design, implementation, and rollout of our global template in the Service to Customer (S2C) area.
What you’ll do
Actively contribute to the global transformation program from SAP ECC to SAP S/4HANA, supporting standardization and simplification of global processes.
Serve as the central IT contact for business groups in the service domain (Inhouse Repair, Returns Management, CRM Integration).
Collaborate with business stakeholders to collect, review, and prioritize requirements in the service area for the SAP S/4HANA implementation.
Coordinate implementation activities with relevant internal and external parties.
Work closely with consultants and cross-functional teams in a dynamic project environment.
Ensure seamless integration of S/4HANA service processes with related areas such as logistics, controlling, billing, and CRM.
Qualifications
Degree in Business Informatics, Business Administration, or a related field.
Proven expertise in service processes such as service planning and execution, inhouse repair, and returns management.
Hands-on experience with implementation and customization of service and sales processes in SAP S/4HANA.
Strong knowledge of SAP customizing.
Comfortable working in international, cross-functional teams with a collaborative and solution-oriented mindset.
Additional knowledge of related processes (e.g., logistics execution, sales & distribution, controlling, procurement, or CRM systems such as SAP/Salesforce) is a plus.
Working Conditions
Hybrid Work: 3 days in the office, 2 days remote.
Travel: will be required and may increase for limited periods during go-live/post-go-live at different ZEISS locations across the Americas. Occasional business trips to Germany can also be required.
Compensation The annual salary range for this position based on location:
New York Metro Area: $130,000 - $150,000 USD
San Francisco Bay Area: $145,000 - $165,000 USD
Central/Midwest Regions: $105,000 - $125,000 USD
Toronto, Canada: $95,000 - $115,000 CAD
The pay offered for this role may be influenced by factors such as job location, scope of role, qualifications, education, experience, & complexity/specialization/scarcity of talent. This position is also eligible for a performance bonus or sales commissions. ZEISS also offers robust benefits, including medical plans, retirement savings plan and paid time off.
EEO Statement ZEISS provides Equal Employment Opportunity without unlawful regard to an applicant’s race, color, religion, creed, sex, gender, marital status, age, national origin or ancestry, physical or mental disability, medical condition, military or veteran status, citizen status, sexual orientation, pregnancy (includes childbirth, breastfeeding or related medical condition), genetic predisposition, carrier status, gender expression or identity, including transgender identity, or any other class or characteristic protected by federal, state, or local law of the employee (or the people with whom the employee associates, including relatives and friends).
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