Levy Restaurants
Overview
Interim Director of Operations role at Levy Restaurants Location: Woodland Park Zoo - Seattle, WA Salary: 110,000 - 120,000 Other Forms of Compensation: N/A Different perspectives make us better. We’re committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our everyday. An environment where you can be your authentic self. About Levy
The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games. Job Summary
We are seeking an
Interim Director of Operations
to provide leadership and ensure seamless operational oversight during a temporary leave of absence. This full-time interim assignment is expected to last for an undetermined period. The Interim Director will be responsible for maintaining continuity of operations and supporting the team until the permanent Director returns. Job Summary: The Director of Operations is responsible for leading our location – ensuring high standards of the guest experience, safety, and financial performance. The ideal candidate will be an experienced food and beverage leader, a great coach who can get the best out of people and continually drive operational performance and execution. Responsibilities
Proactively coaching and motivating team members to deliver their best Identifying opportunities and driving continual improvement in location operations Building a strong partnership with location partners Working with regional and Home Office leadership to drive innovation and best practices at the location Delivering against financial goals and budgets Coaching the operations management team Representing Levy and our business objectives at partner meetings, networking and building relationships with key partners and vendors Overseeing and ensuring the highest standards of safety and sanitation in all activities across the location Reviewing financial reports and developing action plans to achieve business goals Leading the continual development of the location’s food story and guest experience Completing team member performance reviews including career development planning and compensation reviews Responding to emails, phone calls and related administrative tasks Reviewing and processing expense reports submitted by team members in Concur Interviewing applicants for roles requiring hiring consideration and approval Collaborating with culinary leadership and partners to drive menu development and operational enhancements Overseeing season planning to align with Levy and partner expectations/goals Coaching team members for optimal performance and engagement Conducting manager meetings to engage, inform and build alignment Conducting event walks interacting with team members, guests, partners and VIPs Identifying and planning for management support needs when the business exceeds current resources Managing the team recognition program 'Levy Legends' through leadership promotion and participation Conducting building safety walks to maintain high safety and cleanliness Completing corrective actions to hold team members accountable and improve future performance Personally leading the coaching and mentoring of future talent within the location Closing/Signing off payroll on a bi-weekly basis for team members Ensuring all financial reporting is completed timely and accurately Driving shrinkage prevention efforts to minimize financial risk Leading continual operational improvement planning Participating in governance meeting presentations to network, learn, and represent Levy’s culture and business goals Planning budget and P&L management to support financial achievement Engagement planning with the leadership team to support and commit the Levy culture Acting as the figurehead at the location for Levy’s Work of Change initiative – building a diverse and inclusive team Other duties as assigned Qualifications
5+ years of leadership experience in Hospitality or Retail Bachelor’s Degree in Hospitality Management preferred High level of computer literacy Understanding of financial concepts Passion for hospitality, food, and retail Excellent interpersonal and stakeholder management skills Benefits
Medical Dental Vision Life Insurance/AD Disability Insurance Retirement Plan Flexible Time Off Plan Paid Parental Leave Holiday Time Off (varies by site/state) Personal Leave Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts Levy maintains a drug-free workplace. Applicants will be considered in accordance with federal, state, and local laws including fair chance laws where applicable. Applications are accepted on an ongoing basis. At Levy, team = family. We’ll always take care of family. Learn more about Levy benefits offered.
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Interim Director of Operations role at Levy Restaurants Location: Woodland Park Zoo - Seattle, WA Salary: 110,000 - 120,000 Other Forms of Compensation: N/A Different perspectives make us better. We’re committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our everyday. An environment where you can be your authentic self. About Levy
The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games. Job Summary
We are seeking an
Interim Director of Operations
to provide leadership and ensure seamless operational oversight during a temporary leave of absence. This full-time interim assignment is expected to last for an undetermined period. The Interim Director will be responsible for maintaining continuity of operations and supporting the team until the permanent Director returns. Job Summary: The Director of Operations is responsible for leading our location – ensuring high standards of the guest experience, safety, and financial performance. The ideal candidate will be an experienced food and beverage leader, a great coach who can get the best out of people and continually drive operational performance and execution. Responsibilities
Proactively coaching and motivating team members to deliver their best Identifying opportunities and driving continual improvement in location operations Building a strong partnership with location partners Working with regional and Home Office leadership to drive innovation and best practices at the location Delivering against financial goals and budgets Coaching the operations management team Representing Levy and our business objectives at partner meetings, networking and building relationships with key partners and vendors Overseeing and ensuring the highest standards of safety and sanitation in all activities across the location Reviewing financial reports and developing action plans to achieve business goals Leading the continual development of the location’s food story and guest experience Completing team member performance reviews including career development planning and compensation reviews Responding to emails, phone calls and related administrative tasks Reviewing and processing expense reports submitted by team members in Concur Interviewing applicants for roles requiring hiring consideration and approval Collaborating with culinary leadership and partners to drive menu development and operational enhancements Overseeing season planning to align with Levy and partner expectations/goals Coaching team members for optimal performance and engagement Conducting manager meetings to engage, inform and build alignment Conducting event walks interacting with team members, guests, partners and VIPs Identifying and planning for management support needs when the business exceeds current resources Managing the team recognition program 'Levy Legends' through leadership promotion and participation Conducting building safety walks to maintain high safety and cleanliness Completing corrective actions to hold team members accountable and improve future performance Personally leading the coaching and mentoring of future talent within the location Closing/Signing off payroll on a bi-weekly basis for team members Ensuring all financial reporting is completed timely and accurately Driving shrinkage prevention efforts to minimize financial risk Leading continual operational improvement planning Participating in governance meeting presentations to network, learn, and represent Levy’s culture and business goals Planning budget and P&L management to support financial achievement Engagement planning with the leadership team to support and commit the Levy culture Acting as the figurehead at the location for Levy’s Work of Change initiative – building a diverse and inclusive team Other duties as assigned Qualifications
5+ years of leadership experience in Hospitality or Retail Bachelor’s Degree in Hospitality Management preferred High level of computer literacy Understanding of financial concepts Passion for hospitality, food, and retail Excellent interpersonal and stakeholder management skills Benefits
Medical Dental Vision Life Insurance/AD Disability Insurance Retirement Plan Flexible Time Off Plan Paid Parental Leave Holiday Time Off (varies by site/state) Personal Leave Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts Levy maintains a drug-free workplace. Applicants will be considered in accordance with federal, state, and local laws including fair chance laws where applicable. Applications are accepted on an ongoing basis. At Levy, team = family. We’ll always take care of family. Learn more about Levy benefits offered.
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