BD
Strategic Customer Director Mid-market - West/South Coast
BD, Nevada, Iowa, United States, 50201
Strategic Customer Director Mid-market - West/South Coast
Join to apply for the
Strategic Customer Director Mid-market - West/South Coast
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BD The Director, Strategic Account Management is accountable for managing the Strategic Account Managers in the US Region’s Mid-market health systems (IDNs). The SCD will represent the entire BD portfolio and lead a multi-functional matrix team consisting of sales, business unit national accounts, clinical services, GPO, customer care, supply chain, channel management, marketing, medical affairs & quality to ensure the customers identified goals & objectives and BD sales growth & profitability targets are achieved. This role is accountable for developing and executing strategic account business plans, developing executive relationships, and achieving key business metrics which include revenue growth, customer satisfaction & team leadership. Responsibilities
Drive high-value business development initiatives to achieve revenue and gross profit targets Develop and expand relationships with executive and enterprise-level decision makers Act as the BD account leader/account owner at assigned accounts Lead the development of enterprise strategies Proactively grow accounts by being the "One BD" Account leader Identify and lead enterprise opportunities Bring compelling and innovative ideas to executives and enterprise-level decision makers to co-create value with customers Think expansively about the value BD can bring to our customers across all solution sets Skills And Competencies
Results Driver: Proactively lead the process to grow accounts, accept accountability for achieving business goals, and excel without needing to be pushed Project Management: Efficiently oversee account teams, successfully implement plans, and accomplish specified objectives Problem-Solver: Show a strategic mindset, foster collaboration with leaders from various departments, and develop impactful concepts that enhance customer experience Relationship Lead: Gain access to executive and enterprise-level decision makers, build relationships that drive new revenue Domain Knowledge: Demonstrate expertise in the healthcare industry, understand customer and BD profitability drivers, and be familiar with standard clinical workflow and BD Solutions Collaborator: Influence without authority, thrive in ambiguous situations, engage effectively with executives at all levels, and excel in customer interactions Experience And Education
Bachelor's degree required; graduate or clinical degree preferred Sales people leadership experience strongly preferred Minimum 5 years of large account management/IDN experience Minimum 7 years of sales and/or marketing experience in the healthcare industry Proven ability to engage, build relationships, and close deals in the C-suite Demonstrated history of achieving business success and delivering positive outcomes Understanding of hospital systems' operations and decision making Solution and consultative selling experience required Demonstrated success in negotiating complex customer agreements Experience in a complex matrix organizational structure Demonstrated excellence in adapting to change and embracing new opportunities Experience working with health systems at the C-suite level Successful development of joint business plans Excellent communication and influencing skills Why Join Us?
A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day. To learn more about BD visithttps://bd.com/careers BD is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics. Additional Information
Location: USA IL - Vernon Hills; USA AZ - Tempe BPV Building 1 Employment type: Full-time Salary: $190k - $206k Annual Range (Base + Incentive) Note: BD prioritizes on-site collaboration with a minimum of 4 days in-office per week for most roles; remote or field-based arrangements will be indicated in the posting.
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Join to apply for the
Strategic Customer Director Mid-market - West/South Coast
role at
BD The Director, Strategic Account Management is accountable for managing the Strategic Account Managers in the US Region’s Mid-market health systems (IDNs). The SCD will represent the entire BD portfolio and lead a multi-functional matrix team consisting of sales, business unit national accounts, clinical services, GPO, customer care, supply chain, channel management, marketing, medical affairs & quality to ensure the customers identified goals & objectives and BD sales growth & profitability targets are achieved. This role is accountable for developing and executing strategic account business plans, developing executive relationships, and achieving key business metrics which include revenue growth, customer satisfaction & team leadership. Responsibilities
Drive high-value business development initiatives to achieve revenue and gross profit targets Develop and expand relationships with executive and enterprise-level decision makers Act as the BD account leader/account owner at assigned accounts Lead the development of enterprise strategies Proactively grow accounts by being the "One BD" Account leader Identify and lead enterprise opportunities Bring compelling and innovative ideas to executives and enterprise-level decision makers to co-create value with customers Think expansively about the value BD can bring to our customers across all solution sets Skills And Competencies
Results Driver: Proactively lead the process to grow accounts, accept accountability for achieving business goals, and excel without needing to be pushed Project Management: Efficiently oversee account teams, successfully implement plans, and accomplish specified objectives Problem-Solver: Show a strategic mindset, foster collaboration with leaders from various departments, and develop impactful concepts that enhance customer experience Relationship Lead: Gain access to executive and enterprise-level decision makers, build relationships that drive new revenue Domain Knowledge: Demonstrate expertise in the healthcare industry, understand customer and BD profitability drivers, and be familiar with standard clinical workflow and BD Solutions Collaborator: Influence without authority, thrive in ambiguous situations, engage effectively with executives at all levels, and excel in customer interactions Experience And Education
Bachelor's degree required; graduate or clinical degree preferred Sales people leadership experience strongly preferred Minimum 5 years of large account management/IDN experience Minimum 7 years of sales and/or marketing experience in the healthcare industry Proven ability to engage, build relationships, and close deals in the C-suite Demonstrated history of achieving business success and delivering positive outcomes Understanding of hospital systems' operations and decision making Solution and consultative selling experience required Demonstrated success in negotiating complex customer agreements Experience in a complex matrix organizational structure Demonstrated excellence in adapting to change and embracing new opportunities Experience working with health systems at the C-suite level Successful development of joint business plans Excellent communication and influencing skills Why Join Us?
A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day. To learn more about BD visithttps://bd.com/careers BD is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics. Additional Information
Location: USA IL - Vernon Hills; USA AZ - Tempe BPV Building 1 Employment type: Full-time Salary: $190k - $206k Annual Range (Base + Incentive) Note: BD prioritizes on-site collaboration with a minimum of 4 days in-office per week for most roles; remote or field-based arrangements will be indicated in the posting.
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