RCS Hospitality Group
Overview
High Meadows Golf & Country Club, a private club in the Blue Ridge Mountains of North Carolina, seeks an experienced, strategic, hands-on General Manager (GM) to lead all club operations and deliver an exceptional member experience. This is an opportunity for a hospitality leader to live and work in a scenic region while making a lasting impact on a warm, close-knit club community. The ideal candidate is a visible, approachable leader with strong financial skills, F&B expertise, and a genuine passion for people and the environment. WHY HIGH MEADOWS? Nestled in the heart of Roaring Gap, High Meadows offers a sanctuary where nature, recreation, and hospitality intersect. Designed by George Cobb, the Club’s 18-hole golf course offers mountain views and a rewarding challenge. In 2024, the North Carolina Golf Panel ranked the golf course #70 in North Carolina. Members enjoy tennis, pickleball, fitness, fishing, a walking trail, a pool, and seasonal social events that bring the community together. Roaring Gap is a warm, scenic community offering outdoor adventures, charming towns, and a slower pace that supports balance and connection. POSITION OVERVIEW The General Manager is responsible for leading all club operations in alignment with the strategic goals established by the Board of Directors. The GM must be comfortable setting direction and rolling up their sleeves, inspiring a service-minded culture, and ensuring operational excellence across departments. This is the right opportunity for a leader who is: Committed to being visible, present, and engaged with both members and staff. A confident communicator who builds trust and earns respect. Forward-thinking and grounded in hospitality best practices. Experienced in private clubs, especially in mountain or resort-style settings. KEY RESPONSIBILITIES
Oversee and direct all day-to-day operations of the Club. Strategic Management: contribute to the development of the Club’s upcoming strategic plan and inspire members to embrace the long-term vision established by the Board of Directors. Operational Excellence: develop operating policies and procedures, oversee budget implementation, and ensure high-quality products and services, aiming for maximum member and guest satisfaction. Leadership: supervise a diverse team of senior staff. Financial Oversight: manage the Club's financial operations, including budget monitoring, cash flow management, and financial planning in consultation with the Controller. Governance Partnership: advise the Board on governance best practices, policy development, and long-term planning; prepare reports and support board/committee meetings. Member Relations: develop and maintain positive relationships with members and guests. Membership Development: create and implement strategies that drive membership growth and retention. Regulatory Compliance: ensure compliance with applicable laws and regulations. Facility Management: oversee maintenance and enhancement of the Club's assets and facilities. Community Engagement: represent the Club in the community and fulfill public obligations. JOB SUMMARY: ESSENTIAL FUNCTIONS
Implement general policies established by the board of directors; direct their administration and execution. Partner with the board to advance the Club’s mission and address issues affecting success. Inform the Board of trends and changes that could impact the strategic plan. Develop and execute membership recruitment and retention strategies; assist in recruiting and retaining members. Coordinate marketing and member-relations programs to promote the Club’s services and facilities. Report member infractions to the Board President; monitor objectives and financials and prepare a financial plan with the Controller. Manage cash flow and establish controls to safeguard funds. Set standards for staff supervision and development. Plan and approve policies, procedures, and regulations in concert with general policies. Establish employee rules, work schedules, internal controls, and a performance appraisal system with HR leadership. Coordinate long-range and annual business plans to advance the Club’s mission. Maintain a sound organizational plan and initiate improvements as necessary. Oversee personnel policy, training, and development programs. Coordinate budget development (operating, cash, and capital) and monitor financial statements; report to the Board. Coordinate and serve as an ex-officio member of appropriate club committees. Welcome new members and engage with members through recognition, communication, and follow-through. Advise on construction, alterations, maintenance, materials, and services not in approved plans or budgets. Ensure compliance with local, state, and federal laws. Oversee care and maintenance of all club facilities. Maintain high standards for food, beverage, recreation, entertainment, and other services. Monitor purchasing policies/procedures and approve purchasing requirements. Plan events to provide members with popular experiences. Coordinate with department heads to schedule and direct staff; discuss compensation, changes, and performance. Convene meetings with department managers and conduct regular full-staff meetings. Attend executive committee and board meetings; participate in community activities to enhance prestige and public obligations. Ensure quality of products and services and act as liaison between management and the board. Coordinate inter- and intra-committee activities. Write or approve policy directives; manage inter-departmental relations. Develop a management philosophy to guide personnel toward optimal results, morale, and member satisfaction. Prepare reports and support material for committees and board use. Negotiate and obtain board approval for contracts. Manage use of the Club’s equipment, space, and materials. Set workloads, work methods, and performance standards. Maintain relations with police, fire, liquor control, health department, and other agencies. Direct purchasing, receiving, storing, issuing, and controlling all products and supplies. Ensure cleanliness and sanitation of all club facilities. Perform competitive analyses and provide member alternatives through observations and reports. Oversee risk management to ensure safety of members, employees, and assets. Handle emergencies in person and emphasize prevention through training and inspections. Protect Club assets and brand equity. Convene meetings with department managers and plan newsletters and internal communications. Maintain relations with golf-related associations and protect members’ belongings and environment. Adhere to Board media policies and perform other duties as directed by the Board. ESSENTIAL QUALIFICATIONS
A bachelor’s degree in hospitality management or a related field from a four-year college or university is preferred. 5+ years in a private club leadership role, ideally as a General Manager, Assistant General Manager, or Clubhouse Manager. Proven track record of managing complex capital projects and working with volunteer committees. Certified Club Manager (CCM) designation is highly desirable. Current member of the Club Management Association of America (CMAA). A sincere desire to live and lead in a mountain community. REPORTS STRUCTURE
The General Manager reports to the Club President and Board of Directors and leads a strong team, including: Golf Course Superintendent Head Golf Professional Executive Chef Controller/HR Membership & Events Manager Bar & Dining Room Manager Roads & Facilities Manager Grille Manager Administrative Assistant COMPENSATION & BENEFITS
Salary Range: $150,000-$165,000 annually, commensurate with experience. Bonus Potential: Performance-Based Relocation/transition housing assistance Benefits: Retirement Plan; Medical, dental, and vision Insurance; Life and long-term disability insurance; Vacation, holiday pay, and paid time off CLUB DETAILS
$2.1M Total Gross Revenues $1.8M Dues Revenue $540K Total F&B Revenue 20 Full-Time, 22 Part-Time Employees Amenities: golf, dining, tennis, pickleball, fitness center, outdoor pool, walking trail, stocked fishing pond 9 Board of Directors 10 Standing Committees: Finance; Personnel, Bylaws, & Policy; Golf & Athletics; Greens; Building, Grounds, Roads & Security; Food & Beverage; Membership; Social; Architectural Review Committee Website: https://www.highmeadowscountryclub.com/
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High Meadows Golf & Country Club, a private club in the Blue Ridge Mountains of North Carolina, seeks an experienced, strategic, hands-on General Manager (GM) to lead all club operations and deliver an exceptional member experience. This is an opportunity for a hospitality leader to live and work in a scenic region while making a lasting impact on a warm, close-knit club community. The ideal candidate is a visible, approachable leader with strong financial skills, F&B expertise, and a genuine passion for people and the environment. WHY HIGH MEADOWS? Nestled in the heart of Roaring Gap, High Meadows offers a sanctuary where nature, recreation, and hospitality intersect. Designed by George Cobb, the Club’s 18-hole golf course offers mountain views and a rewarding challenge. In 2024, the North Carolina Golf Panel ranked the golf course #70 in North Carolina. Members enjoy tennis, pickleball, fitness, fishing, a walking trail, a pool, and seasonal social events that bring the community together. Roaring Gap is a warm, scenic community offering outdoor adventures, charming towns, and a slower pace that supports balance and connection. POSITION OVERVIEW The General Manager is responsible for leading all club operations in alignment with the strategic goals established by the Board of Directors. The GM must be comfortable setting direction and rolling up their sleeves, inspiring a service-minded culture, and ensuring operational excellence across departments. This is the right opportunity for a leader who is: Committed to being visible, present, and engaged with both members and staff. A confident communicator who builds trust and earns respect. Forward-thinking and grounded in hospitality best practices. Experienced in private clubs, especially in mountain or resort-style settings. KEY RESPONSIBILITIES
Oversee and direct all day-to-day operations of the Club. Strategic Management: contribute to the development of the Club’s upcoming strategic plan and inspire members to embrace the long-term vision established by the Board of Directors. Operational Excellence: develop operating policies and procedures, oversee budget implementation, and ensure high-quality products and services, aiming for maximum member and guest satisfaction. Leadership: supervise a diverse team of senior staff. Financial Oversight: manage the Club's financial operations, including budget monitoring, cash flow management, and financial planning in consultation with the Controller. Governance Partnership: advise the Board on governance best practices, policy development, and long-term planning; prepare reports and support board/committee meetings. Member Relations: develop and maintain positive relationships with members and guests. Membership Development: create and implement strategies that drive membership growth and retention. Regulatory Compliance: ensure compliance with applicable laws and regulations. Facility Management: oversee maintenance and enhancement of the Club's assets and facilities. Community Engagement: represent the Club in the community and fulfill public obligations. JOB SUMMARY: ESSENTIAL FUNCTIONS
Implement general policies established by the board of directors; direct their administration and execution. Partner with the board to advance the Club’s mission and address issues affecting success. Inform the Board of trends and changes that could impact the strategic plan. Develop and execute membership recruitment and retention strategies; assist in recruiting and retaining members. Coordinate marketing and member-relations programs to promote the Club’s services and facilities. Report member infractions to the Board President; monitor objectives and financials and prepare a financial plan with the Controller. Manage cash flow and establish controls to safeguard funds. Set standards for staff supervision and development. Plan and approve policies, procedures, and regulations in concert with general policies. Establish employee rules, work schedules, internal controls, and a performance appraisal system with HR leadership. Coordinate long-range and annual business plans to advance the Club’s mission. Maintain a sound organizational plan and initiate improvements as necessary. Oversee personnel policy, training, and development programs. Coordinate budget development (operating, cash, and capital) and monitor financial statements; report to the Board. Coordinate and serve as an ex-officio member of appropriate club committees. Welcome new members and engage with members through recognition, communication, and follow-through. Advise on construction, alterations, maintenance, materials, and services not in approved plans or budgets. Ensure compliance with local, state, and federal laws. Oversee care and maintenance of all club facilities. Maintain high standards for food, beverage, recreation, entertainment, and other services. Monitor purchasing policies/procedures and approve purchasing requirements. Plan events to provide members with popular experiences. Coordinate with department heads to schedule and direct staff; discuss compensation, changes, and performance. Convene meetings with department managers and conduct regular full-staff meetings. Attend executive committee and board meetings; participate in community activities to enhance prestige and public obligations. Ensure quality of products and services and act as liaison between management and the board. Coordinate inter- and intra-committee activities. Write or approve policy directives; manage inter-departmental relations. Develop a management philosophy to guide personnel toward optimal results, morale, and member satisfaction. Prepare reports and support material for committees and board use. Negotiate and obtain board approval for contracts. Manage use of the Club’s equipment, space, and materials. Set workloads, work methods, and performance standards. Maintain relations with police, fire, liquor control, health department, and other agencies. Direct purchasing, receiving, storing, issuing, and controlling all products and supplies. Ensure cleanliness and sanitation of all club facilities. Perform competitive analyses and provide member alternatives through observations and reports. Oversee risk management to ensure safety of members, employees, and assets. Handle emergencies in person and emphasize prevention through training and inspections. Protect Club assets and brand equity. Convene meetings with department managers and plan newsletters and internal communications. Maintain relations with golf-related associations and protect members’ belongings and environment. Adhere to Board media policies and perform other duties as directed by the Board. ESSENTIAL QUALIFICATIONS
A bachelor’s degree in hospitality management or a related field from a four-year college or university is preferred. 5+ years in a private club leadership role, ideally as a General Manager, Assistant General Manager, or Clubhouse Manager. Proven track record of managing complex capital projects and working with volunteer committees. Certified Club Manager (CCM) designation is highly desirable. Current member of the Club Management Association of America (CMAA). A sincere desire to live and lead in a mountain community. REPORTS STRUCTURE
The General Manager reports to the Club President and Board of Directors and leads a strong team, including: Golf Course Superintendent Head Golf Professional Executive Chef Controller/HR Membership & Events Manager Bar & Dining Room Manager Roads & Facilities Manager Grille Manager Administrative Assistant COMPENSATION & BENEFITS
Salary Range: $150,000-$165,000 annually, commensurate with experience. Bonus Potential: Performance-Based Relocation/transition housing assistance Benefits: Retirement Plan; Medical, dental, and vision Insurance; Life and long-term disability insurance; Vacation, holiday pay, and paid time off CLUB DETAILS
$2.1M Total Gross Revenues $1.8M Dues Revenue $540K Total F&B Revenue 20 Full-Time, 22 Part-Time Employees Amenities: golf, dining, tennis, pickleball, fitness center, outdoor pool, walking trail, stocked fishing pond 9 Board of Directors 10 Standing Committees: Finance; Personnel, Bylaws, & Policy; Golf & Athletics; Greens; Building, Grounds, Roads & Security; Food & Beverage; Membership; Social; Architectural Review Committee Website: https://www.highmeadowscountryclub.com/
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