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Job DescriptionJob Description Application Support Engineer
Location: Dallas, TX or Tampa, FL Contract-to-Hire | Industry: Financial Services Experience Level: Mid-Senior (4+ years)
About the Role
Were seeking a
skilled Application Support Engineer
to join a leading financial services organization. Youll play a critical role in maintaining production application stability, resolving incidents, implementing automation, and supporting audits and disaster recovery for complex enterprise platforms. This is a
contract-to-hire position
for professionals with strong hands-on skills in both application and infrastructure layers.
Key Responsibilities
Analyze, triage, and resolve
critical production alerts and application defects .
Own end-to-end
incident resolution and root cause analysis
with a proactive mindset.
Review and maintain
knowledge base articles and runbooks
in collaboration with development teams.
Support
audit responses ,
BCM documentation , and
disaster recovery execution .
Drive
automation
initiatives to reduce manual work in application monitoring and support.
Lead and execute
production deployments , including vendor application upgrades.
Collaborate closely with internal dev teams to provide feedback into application design.
Promote and align with
risk and control processes
throughout daily support activities.
Must-Have Qualifications
4+ years of experience
in application support or related IT roles.
Strong expertise in:
Java/J2EE ,
Oracle/SQL ,
IBM MQ ,
ServiceNow (SNOW)
/ ITIL processes,
Splunk ,
Autosys
Proficient in
Linux/Unix
environments and cloud platforms like
AWS .
Solid understanding of
application infrastructure
and troubleshooting methodologies.
Bachelors degree (or equivalent technical experience).
Skills
Experience with
Docker/Kubernetes
or other containerization technologies.
Familiarity with
IIB
(IBM Integration Bus) and basic
networking concepts .
Background in the
Finance & Securities
domain.
Passion for transparency, collaborative teamwork, and ongoing learning.
Strong documentation, communication, and cross-functional engagement skills.
Additional Details
Candidates must be
local to Dallas, TX or Tampa, FL .
This is a
W2-only contract-to-hire
role.
US and Green Card holders only.
Location: Dallas, TX or Tampa, FL Contract-to-Hire | Industry: Financial Services Experience Level: Mid-Senior (4+ years)
About the Role
Were seeking a
skilled Application Support Engineer
to join a leading financial services organization. Youll play a critical role in maintaining production application stability, resolving incidents, implementing automation, and supporting audits and disaster recovery for complex enterprise platforms. This is a
contract-to-hire position
for professionals with strong hands-on skills in both application and infrastructure layers.
Key Responsibilities
Analyze, triage, and resolve
critical production alerts and application defects .
Own end-to-end
incident resolution and root cause analysis
with a proactive mindset.
Review and maintain
knowledge base articles and runbooks
in collaboration with development teams.
Support
audit responses ,
BCM documentation , and
disaster recovery execution .
Drive
automation
initiatives to reduce manual work in application monitoring and support.
Lead and execute
production deployments , including vendor application upgrades.
Collaborate closely with internal dev teams to provide feedback into application design.
Promote and align with
risk and control processes
throughout daily support activities.
Must-Have Qualifications
4+ years of experience
in application support or related IT roles.
Strong expertise in:
Java/J2EE ,
Oracle/SQL ,
IBM MQ ,
ServiceNow (SNOW)
/ ITIL processes,
Splunk ,
Autosys
Proficient in
Linux/Unix
environments and cloud platforms like
AWS .
Solid understanding of
application infrastructure
and troubleshooting methodologies.
Bachelors degree (or equivalent technical experience).
Skills
Experience with
Docker/Kubernetes
or other containerization technologies.
Familiarity with
IIB
(IBM Integration Bus) and basic
networking concepts .
Background in the
Finance & Securities
domain.
Passion for transparency, collaborative teamwork, and ongoing learning.
Strong documentation, communication, and cross-functional engagement skills.
Additional Details
Candidates must be
local to Dallas, TX or Tampa, FL .
This is a
W2-only contract-to-hire
role.
US and Green Card holders only.