Manpower is hiring: Human Resources Representative in Minneapolis

Job Title: Human Resources Representative
Location: Bloomington, MN.
Shifts/Payrate: 8AM - 5PM, $27/hour. 

Whats the job?
•  Serve as point of contact to employees, managers, other HR Staff, vendors and other external third-parties in the Americas to provide information regarding HR processes, procedures, programs and service offerings. 
• Effectively utilize a variety of documented procedures and technology tools to manage and coordinate the administrative processing and execution of assigned time-sensitive HR process activities and transactions.
• Enter, Review and Approve transactions in SAP SuccessFactors.
• Administer I-9 processes for new employees and reverifications.
• Serve as a first-line customer facing Point of Contact for a variety of centralized and standardized customer services. Answer incoming phone calls, chats, emails and in person contacts, and provide transaction based human resources support services to customers of HR Central, a centralized human resources employee support center, while aiming for the highest level of customer satisfaction through “first call/contact resolution”.

Whats needed?
• Strong work ethic and demonstrated experience in working as an active team member who is ready to help as needed; experience interacting with employees and managers as well as external parties, serving as primary contact point regarding HR customer service functions.
• Excellent customer service skills with demonstrated ability to engage and interact with customers in a proactive, friendly, professional, and respectful manner at all times; ability to focus on high customer satisfaction through first contact resolution, response and escalation protocols.
• Ability to use excellent judgment and exercise discretion in carrying out duties related to confidential matters.
• Self-motivated, flexible and open to change, with ability to work with minimal limited direction on assigned tasks and assignments.
• Bachelor’s degree and/or equivalent experience

Why should you choose Manpower?

• Free training to upgrade your skills, including a free college tuition program
• Medical, dental, vision, 401k
• Weekly pay with direct deposit
• 24/7 Manpower customer care support
• Dedicated Career Partner to help you achieve your career goals
• Voted #1 best places to work by Glassdoor 2021