Point72
Point72 is hiring: IT Operations Engineer, Application Support in Stamford
Point72, Stamford, CT, US, 06925
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A Career with Point72’s Technology Team
As Point72 reimagines the future of investing, our Technology group is constantly improving our company’s IT infrastructure, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts experimenting, discovering new ways to harness the power of open source and AI solutions, and embracing enterprise agile methodology. We encourage professional development to ensure you bring innovative ideas to our products while satisfying your own intellectual curiosity.
What you’ll do
Lead the build out of the Macro trading application support function which will provide technical support to our investment professionals
Act as a key escalation point for application incident management, leading communications with end-users and senior technology stakeholders on the progress and status of incident resolution
Provide cross training to the larger support team on the Macro trading applications and ensure that process documentation is maintained
Design and implement robust processes for Macro investment professional application onboarding, including initial setup, access management and user limits administration
Implement and regularly review processes, procedures, and policies, and introduce automation to improve team consistency and performance
Collaborate with users and technology teams to create project plans
Review technology requests and incidents to ensure a high level of internal client service. Produce and report metrics to track performance and trends over time.
What’s Required
7+ years of application support experience within the financial services industry
Experience with SQL and other scripting languages
Experience working with Unix
Prior experience in a team lead or senior role, demonstrating ability to mentor individuals with varying levels of experience
Experience managing major outage communications and proven ability to efficiently resolve application issues
Strong understanding of order management workflows
Commitment to the highest ethical standards
We take care of our people
We invest in our people, their careers, their health, and their well-being. When you work here, we provide:
Fully-paid health care benefits
Generous parental and family leave policies
Mental and physical wellness programs
Volunteer opportunities
Non-profit matching gift program
Support for employee-led affinity groups representing women, minorities and the LGBT+ community
Tuition assistance
A 401(k) savings program with an employer match and more
About Point72
Point72 Asset Management is a global firm led by Steven Cohen that invests in multiple asset classes and strategies worldwide. Resting on more than a quarter-century of investing experience, we seek to be the industry’s premier asset manager through delivering superior risk-adjusted returns, adhering to the highest ethical standards, and offering the greatest opportunities to the industry’s brightest talent. We’re inventing the future of finance by revolutionizing how we develop our people and how we use data to shape our thinking. For more information, visit www.Point72.com/working-here
The annual base salary range for this role is $160,000-$210,000 (USD) , which does not include discretionary bonus compensation or our comprehensive benefits package. Actual compensation offered to the successful candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level, among other things.
Seniority level Seniority level Mid-Senior level
Employment type Employment type Full-time
Job function Job function Information Technology
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