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Desktop Support Technician
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Jobs via Dice . Title: Desktop Support Engineer 12 Months Contract Onsite at Responsibilities
Operating System Support: Proficient in supporting Windows 10/11 and macOS platforms, including troubleshooting OS-level issues and managing updates. Microsoft 365 Expertise: Strong knowledge of Microsoft Office 365 suite, including Outlook, Teams, SharePoint, and OneDrive support. Ticketing Systems: Experienced in using ServiceNow for incident tracking, service requests, and workflow management. Remote & Onsite Support: Capable of diagnosing and resolving software and hardware issues both remotely and in person. Device Management Tools: Hands-on experience with JAMF for macOS device management and Autopilot for Windows provisioning. Troubleshooting & Diagnostics: Strong analytical skills for identifying root causes and implementing effective solutions across a range of technical issues. Team Collaboration & Independence: Comfortable working independently or as part of a cross-functional team in fast-paced environments. Network Support: Familiar with basic networking tasks, including hands-and-feet support for routers, switches, and cabling. Seniority level
Entry level Employment type
Full-time Job function
Information Technology Industries
Software Development Referrals increase your chances of interviewing at Jobs via Dice by 2x Get notified about new Desktop Support Technician jobs in
Atlanta, GA . #J-18808-Ljbffr
Join to apply for the
Desktop Support Technician
role at
Jobs via Dice . Title: Desktop Support Engineer 12 Months Contract Onsite at Responsibilities
Operating System Support: Proficient in supporting Windows 10/11 and macOS platforms, including troubleshooting OS-level issues and managing updates. Microsoft 365 Expertise: Strong knowledge of Microsoft Office 365 suite, including Outlook, Teams, SharePoint, and OneDrive support. Ticketing Systems: Experienced in using ServiceNow for incident tracking, service requests, and workflow management. Remote & Onsite Support: Capable of diagnosing and resolving software and hardware issues both remotely and in person. Device Management Tools: Hands-on experience with JAMF for macOS device management and Autopilot for Windows provisioning. Troubleshooting & Diagnostics: Strong analytical skills for identifying root causes and implementing effective solutions across a range of technical issues. Team Collaboration & Independence: Comfortable working independently or as part of a cross-functional team in fast-paced environments. Network Support: Familiar with basic networking tasks, including hands-and-feet support for routers, switches, and cabling. Seniority level
Entry level Employment type
Full-time Job function
Information Technology Industries
Software Development Referrals increase your chances of interviewing at Jobs via Dice by 2x Get notified about new Desktop Support Technician jobs in
Atlanta, GA . #J-18808-Ljbffr