The George Washington University
Police Dispatcher
The George Washington University, Washington, District of Columbia, us, 20022
Job Overview
Employer will not sponsor for employment Visa status The Division of Safety and Facilities aims to provide a safe and secure campus for all members of the university community through best-in-class technological and physical infrastructure, proactive assessment and analysis, and a caring team of professionals dedicated to upholding the universitys values with the highest degree of conscientiousness. Reporting to the Police Sergeant, the Police Dispatcher is responsible for the operation of the police communications center for the GW Police Department. The core responsibilities of this role are to maintain and monitor communication with all university police officers via radio and telephone, to monitor university emergency telephone lines and fire, intrusion and panic alarms throughout the campus, to evaluate the severity of transmissions and alarms and take appropriate action in both emergency and non-emergency situations, and to dispatch officers to incidents, alarms, requests for assistance and emergencies. This position will also complete the blotter of campus events, will coordinate with local district forces in emergency situations with the District of Columbia Fire and Police Departments, and will contact members of the Campus Crisis Communications Team when necessary. This role will also monitor the video surveillance system and will provide general campus information to the public. It may be occasionally required to remain at the communications center past usual work shifts in the event of an emergency situation. Responsibilities include: Completing appropriate certification and ongoing training for all duties in the role. Directing calls to appropriate GWPD personnel. Dispatches Officers to incidents, alarms, requests for assistance or service, and emergency situations on campus. Dispatches campus ambulance crews for medical emergencies on and off-campus. Monitors alarms from campus facilities and the GW Personal Alarm Locator software. Utilizing specific law enforcement systems that require a background check. Performs other related duties as assigned. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position. This position is covered under a Collective Bargaining Agreement ( CBA ), which governs wages, benefits, and working conditions. Minimum Qualifications
For a Dispatcher, qualified candidates will hold a high school diploma/ GED plus 1 year of relevant professional experience, or, a Bachelors degree or higher in a relevant area of study. Degree requirements may be substituted with an equivalent combination of education, training and experience. Degree must be conferred by the start date of the position. For a Senior Dispatcher, qualified candidates will hold a high school diploma/ GED plus 3 years of relevant professional experience. Additional Required Licenses/Certifications/Posting Specific Minimum Qualifications
Preferred Qualifications
Prior certification with the APCO (Associate of Public Safety Communications Officials) is preferred Documented work experience within a service-oriented organization Sufficient oral and written communication skills to effectively speak with callers and prepare job-related documentation Personal Characteristics
This position desires an individual with the following characteristics: Commitment to GWs values Intellectual, professional and a person of integrity Honest, with the highest ethical standards Passionate, collaborative, strategic, and smart with a hands-on, roll-up-the-sleeves orientation Ability to work independently. Self-starter; hard worker. Takes initiative; very high energy Personally accountable. Assumes ownership, control and accountability for all areas of responsibility and commitments made to others Sincere, open, and direct communicator. Puts organizational interests above self-interests and is comfortable expressing candid opinions Highest levels of responsiveness Combination of strong intellect that is combined with a practical and realistic common sense understanding of how to get things done Ability to demonstrate initiative, a strong desire to succeed and exert the extraordinary effort often required Ability to work in a fast-paced, high-growth, entrepreneurial environment Ability to work with faculty and staff in a respectful way Establish trust and credibility with institutional leadership and across the University Seeks win-win solutions to help foster continued integration and collaboration GW offers a comprehensive benefit package that includes medical, dental, vision, life & disability insurance, time off & leave, retirement savings, tuition, well-being and various voluntary benefits. For program details and eligibility, please visit https://hr.gwu.edu/benefits-programs. Job Details
Campus Location: Foggy Bottom, Washington, D.C. College/School/Department: Division of Safety and Operation Family Safety and Facilities Sub-Family Campus Police - Operational Stream Service and Support Level Level 2 Full-Time/Part-Time: Full-Time Hours Per Week: 40 Work Schedule: Rotating shifts Will this job require the employee to work on site? Yes Telework: No Required Background Check: Criminal History Screening, Education/Degree/Certifications Verification, Social Security Number Trace, and Sex Offender Registry Search Special Instructions to Applicants:
Employer will not sponsor for employment Visa status Internal Applicants Only? No Posting Number: S013821 Job Open Date: 09/05/2025 Background Screening: Successful Completion of a Background Screening will be required as a condition of hire. EEO Statement: The university is an Equal Employment Opportunity employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law. Posting Specific Questions
Required fields are indicated with an asterisk (*) * Are you currently employed with The George Washington University?
No Yes
* For current GW employees, have you completed your Introductory Employment Period (IEP)? (As a reminder,employees in their IEP are not eligible to apply for other internal university staff and research positions until the IEP is complete.)
Yes, IEP complete No, still in IEP N/a - not a current GW employee
* What is your expected salary range?
(Open Ended Question)
Documents needed to Apply
Required Documents Resume Cover Letter Optional Documents Human Resource Management & Development 2013 H Street, NW, 3rd Floor Washington, DC 20006
#J-18808-Ljbffr
Employer will not sponsor for employment Visa status The Division of Safety and Facilities aims to provide a safe and secure campus for all members of the university community through best-in-class technological and physical infrastructure, proactive assessment and analysis, and a caring team of professionals dedicated to upholding the universitys values with the highest degree of conscientiousness. Reporting to the Police Sergeant, the Police Dispatcher is responsible for the operation of the police communications center for the GW Police Department. The core responsibilities of this role are to maintain and monitor communication with all university police officers via radio and telephone, to monitor university emergency telephone lines and fire, intrusion and panic alarms throughout the campus, to evaluate the severity of transmissions and alarms and take appropriate action in both emergency and non-emergency situations, and to dispatch officers to incidents, alarms, requests for assistance and emergencies. This position will also complete the blotter of campus events, will coordinate with local district forces in emergency situations with the District of Columbia Fire and Police Departments, and will contact members of the Campus Crisis Communications Team when necessary. This role will also monitor the video surveillance system and will provide general campus information to the public. It may be occasionally required to remain at the communications center past usual work shifts in the event of an emergency situation. Responsibilities include: Completing appropriate certification and ongoing training for all duties in the role. Directing calls to appropriate GWPD personnel. Dispatches Officers to incidents, alarms, requests for assistance or service, and emergency situations on campus. Dispatches campus ambulance crews for medical emergencies on and off-campus. Monitors alarms from campus facilities and the GW Personal Alarm Locator software. Utilizing specific law enforcement systems that require a background check. Performs other related duties as assigned. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position. This position is covered under a Collective Bargaining Agreement ( CBA ), which governs wages, benefits, and working conditions. Minimum Qualifications
For a Dispatcher, qualified candidates will hold a high school diploma/ GED plus 1 year of relevant professional experience, or, a Bachelors degree or higher in a relevant area of study. Degree requirements may be substituted with an equivalent combination of education, training and experience. Degree must be conferred by the start date of the position. For a Senior Dispatcher, qualified candidates will hold a high school diploma/ GED plus 3 years of relevant professional experience. Additional Required Licenses/Certifications/Posting Specific Minimum Qualifications
Preferred Qualifications
Prior certification with the APCO (Associate of Public Safety Communications Officials) is preferred Documented work experience within a service-oriented organization Sufficient oral and written communication skills to effectively speak with callers and prepare job-related documentation Personal Characteristics
This position desires an individual with the following characteristics: Commitment to GWs values Intellectual, professional and a person of integrity Honest, with the highest ethical standards Passionate, collaborative, strategic, and smart with a hands-on, roll-up-the-sleeves orientation Ability to work independently. Self-starter; hard worker. Takes initiative; very high energy Personally accountable. Assumes ownership, control and accountability for all areas of responsibility and commitments made to others Sincere, open, and direct communicator. Puts organizational interests above self-interests and is comfortable expressing candid opinions Highest levels of responsiveness Combination of strong intellect that is combined with a practical and realistic common sense understanding of how to get things done Ability to demonstrate initiative, a strong desire to succeed and exert the extraordinary effort often required Ability to work in a fast-paced, high-growth, entrepreneurial environment Ability to work with faculty and staff in a respectful way Establish trust and credibility with institutional leadership and across the University Seeks win-win solutions to help foster continued integration and collaboration GW offers a comprehensive benefit package that includes medical, dental, vision, life & disability insurance, time off & leave, retirement savings, tuition, well-being and various voluntary benefits. For program details and eligibility, please visit https://hr.gwu.edu/benefits-programs. Job Details
Campus Location: Foggy Bottom, Washington, D.C. College/School/Department: Division of Safety and Operation Family Safety and Facilities Sub-Family Campus Police - Operational Stream Service and Support Level Level 2 Full-Time/Part-Time: Full-Time Hours Per Week: 40 Work Schedule: Rotating shifts Will this job require the employee to work on site? Yes Telework: No Required Background Check: Criminal History Screening, Education/Degree/Certifications Verification, Social Security Number Trace, and Sex Offender Registry Search Special Instructions to Applicants:
Employer will not sponsor for employment Visa status Internal Applicants Only? No Posting Number: S013821 Job Open Date: 09/05/2025 Background Screening: Successful Completion of a Background Screening will be required as a condition of hire. EEO Statement: The university is an Equal Employment Opportunity employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law. Posting Specific Questions
Required fields are indicated with an asterisk (*) * Are you currently employed with The George Washington University?
No Yes
* For current GW employees, have you completed your Introductory Employment Period (IEP)? (As a reminder,employees in their IEP are not eligible to apply for other internal university staff and research positions until the IEP is complete.)
Yes, IEP complete No, still in IEP N/a - not a current GW employee
* What is your expected salary range?
(Open Ended Question)
Documents needed to Apply
Required Documents Resume Cover Letter Optional Documents Human Resource Management & Development 2013 H Street, NW, 3rd Floor Washington, DC 20006
#J-18808-Ljbffr