Johns Hopkins Medicine
Patient Representative - Emergency Dept.
Johns Hopkins Medicine, Baltimore, Maryland, United States, 21276
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Patient Representative - Emergency Dept.
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Patient Representative - Emergency Dept.
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Johns Hopkins Hospital Get AI-powered advice on this job and more exclusive features.
Requisition #:657244 Location:Johns Hopkins Hospital, Baltimore, MD 21287 Category:Clerical and Administrative Support Schedule:Night Shift Employment Type:Full Time
You Belong Here.
Patient Representative
Full time Night Shift 40 hours.
The
Patient Representative
works in conjunction with the Nursing staff and administrative staff to provide the highest level of Customer Service for the Emergency Department. This is a fast paced "patient-facing" position with a diverse range of duties. The Patient Representative must be proficient in hospital services, policies and procedures. Daily tasks will include, but are not limited to, greeting patients, assisting in directing the flow of patients and visitors, being a source of information to patients and visitors in the waiting room, de-escalating situations as required, providing emotional support as needed to family members and patients.
What Awaits You
Our competitive Benefit Package is designed to support the well-being and financial security of our employees and includes:
Full medical, dental, and vision plans, Paid time off (PTO), Tuition reimbursement for you and your dependents, Earn up to $1,000 annually for practicing self-care with Healthy @ Hopkins Tell a friend and get paid with our Employee Referral Program Bonus!
Qualifications
High School Diploma or equivalent. Requires knowledge of general policies and procedures of the Patient Representative program, normally acquired over 3-6 months in position. Substantial interpersonal skills need to frequently interact with patients, families and medical staff. Advance communication skills. Knowledge of general office equipment.
Important Notices
Authorization to Work in the United States: Applicants who require sponsorship now or in the future will not be considered for this position.
Salary Range: Minimum 17.11/hour - Maximum 28.26/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility.
In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.
JHM prioritizes the health and well-being of every employee. Come be healthy at Hopkins!
Diversity and Inclusion are Johns Hopkins Medicine Core Values. We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.
Johns Hopkins Health System and its affiliates are drug-free workplace employers.
Johns Hopkins Health System and its affiliates are an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
Apply
Seniority level
Seniority level
Not Applicable Employment type
Employment type
Full-time Job function
Job function
Health Care Provider Industries
Hospitals and Health Care Referrals increase your chances of interviewing at Johns Hopkins Hospital by 2x Sign in to set job alerts for Patient Representative roles.
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Patient Representative - Emergency Dept.
role at
Johns Hopkins Hospital 1 day ago Be among the first 25 applicants Join to apply for the
Patient Representative - Emergency Dept.
role at
Johns Hopkins Hospital Get AI-powered advice on this job and more exclusive features.
Requisition #:657244 Location:Johns Hopkins Hospital, Baltimore, MD 21287 Category:Clerical and Administrative Support Schedule:Night Shift Employment Type:Full Time
You Belong Here.
Patient Representative
Full time Night Shift 40 hours.
The
Patient Representative
works in conjunction with the Nursing staff and administrative staff to provide the highest level of Customer Service for the Emergency Department. This is a fast paced "patient-facing" position with a diverse range of duties. The Patient Representative must be proficient in hospital services, policies and procedures. Daily tasks will include, but are not limited to, greeting patients, assisting in directing the flow of patients and visitors, being a source of information to patients and visitors in the waiting room, de-escalating situations as required, providing emotional support as needed to family members and patients.
What Awaits You
Our competitive Benefit Package is designed to support the well-being and financial security of our employees and includes:
Full medical, dental, and vision plans, Paid time off (PTO), Tuition reimbursement for you and your dependents, Earn up to $1,000 annually for practicing self-care with Healthy @ Hopkins Tell a friend and get paid with our Employee Referral Program Bonus!
Qualifications
High School Diploma or equivalent. Requires knowledge of general policies and procedures of the Patient Representative program, normally acquired over 3-6 months in position. Substantial interpersonal skills need to frequently interact with patients, families and medical staff. Advance communication skills. Knowledge of general office equipment.
Important Notices
Authorization to Work in the United States: Applicants who require sponsorship now or in the future will not be considered for this position.
Salary Range: Minimum 17.11/hour - Maximum 28.26/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility.
In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.
JHM prioritizes the health and well-being of every employee. Come be healthy at Hopkins!
Diversity and Inclusion are Johns Hopkins Medicine Core Values. We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.
Johns Hopkins Health System and its affiliates are drug-free workplace employers.
Johns Hopkins Health System and its affiliates are an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
Apply
Seniority level
Seniority level
Not Applicable Employment type
Employment type
Full-time Job function
Job function
Health Care Provider Industries
Hospitals and Health Care Referrals increase your chances of interviewing at Johns Hopkins Hospital by 2x Sign in to set job alerts for Patient Representative roles.
Towson, MD $52,499.20-$81,078.40 1 week ago Patient Accounts Receivable Representative I
Patient Access Liaison-TEPEZZA, Baltimore, MD (Rare Disease)
Baltimore, MD $45,176.35-$75,492.14 2 weeks ago Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr