Apartment Community Manager

Apartment Community Manager Overview We are looking for an enthusiastic and results-oriented Apartment Community Manager to lead the daily operations and financial success of a vibrant apartment community. This hands-on position requires a balance between achieving business objectives and fostering a welcoming, well-maintained living space. Your success will hinge on assembling a motivated team, ensuring exceptional curb appeal, maximizing occupancy, and managing the property's budget effectively. Evening or weekend work may be necessary based on operational needs. Key Responsibilities Community Presentation & Maintenance Regularly inspect the property to ensure all areas are clean, safe, and visually appealing. Work closely with the maintenance team to coordinate repairs, preventative maintenance, and timely apartment make-readies. Ensure amenities, landscaping, and common areas meet high-quality standards. Oversee renovation projects and improvements while providing consistent updates to the leadership team. Leasing & Resident Experience Drive occupancy rates through effective marketing, leasing strategies, and lease renewal programs. Stay updated on market trends and local competition to optimize pricing and promotions. Guide the leasing team with training, goal-setting, and performance monitoring. Build strong resident relationships through open communication and prompt service, including attending or hosting resident events when required. Financial & Administrative Management Prepare and manage the propertys annual budget while monitoring income and expenses closely. Oversee rent collection and enforce lease terms while managing delinquencies according to applicable laws. Review invoices and vendor contracts, seeking cost-effective solutions whenever possible. Generate accurate and timely reports on property operations, occupancy, and financial performance. Team Leadership Recruit, train, and mentor on-site staff, establishing clear expectations and providing consistent performance feedback. Create a collaborative environment that fosters accountability, initiative, and professional growth. Ensure all operations adhere to company policies, procedures, and compliance regulations. Additional Duties Assist with leasing or maintenance tasks during peak times or staffing shortages. Suggest and implement operational improvements to boost efficiency and resident satisfaction. Maintain a strong focus on property safety and risk management practices. Qualifications Minimum of 3-5 years experience managing multifamily properties. Experience overseeing renovations is a plus. Strong leadership and communication skills, with the ability to inspire your team. Knowledge of property management software, budgeting, and fair housing laws. A customer service-oriented mindset with exceptional problem-solving capabilities.