ClearanceJobs
Top Secret/Sci It - Hardware
Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software May coach and provide guidance to less-experienced professionals Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions Provides remote support access through desktop mirroring and other remote access applications for worldwide sites Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure Required Skills: HS or GED AND 15 years experience Bachelors AND 10 years experience Hardware Remote Assistance Remote Desktop IAT Level 1 CompTIA A+ CE CompTIA Network+ CE Group id: 10119960
Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software May coach and provide guidance to less-experienced professionals Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions Provides remote support access through desktop mirroring and other remote access applications for worldwide sites Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure Required Skills: HS or GED AND 15 years experience Bachelors AND 10 years experience Hardware Remote Assistance Remote Desktop IAT Level 1 CompTIA A+ CE CompTIA Network+ CE Group id: 10119960