The Home Depot is hiring: Customer Service/Sales in Village of Avon

Overview

Join to apply for the Customer Service/Sales role at The Home Depot.

Base pay range

$20.50/hr - $23.50/hr

Job ID: 82415BR

Position Purpose

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.

Responsibilities

• Provide fast, friendly service by actively helping customers and assessing their needs.
• Learn product information using company tools and assist customers in selecting appropriate solutions.
• Greet, qualify, recommend, and close sales within the department and understand basics in adjacent departments.
• Maintain in-stock conditions of assigned areas; ensure areas are clean, shop-able, and safe.
• Provide a safe working/shopping environment by following safety policies, completing safety training, correcting hazards, and reporting conditions to the Manager on Duty.
• Work cooperatively with Department Supervisors and other department staff.
• Support various store departments as needed (e.g., Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Tool Rental).
• Understand that position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.

Qualifications

• Experience in customer service or sales is preferred.
• Ability to learn product information and use company tools to assist customers.
• Strong communication and teamwork skills.
• Commitment to safety policies and providing a safe customer environment.

Employment details

• Employment type: Full-time
• Seniority level: Not Applicable
• Job function: Consumer Services